SiteGPT review (2026): is it worth $39 a month, billed yearly?
AI chatbot trained on your site and docs, priced by messages
Black Friday: is there a SiteGPT sale?
SiteGPT report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for a chatbot trained on your own pages
SiteGPT builds chatbots that answer visitor questions from your own web pages and files and hand over to a person when asked. Every plan has a monthly message cap, the 7-day trial needs a credit card, and branding removal, WhatsApp and AI email are paid add-ons.
Who SiteGPT is for
- Fits if you want a bot that answers from your own site pages and files
- Works for a small business with one chatbot and one person watching it
Who SiteGPT is not for
- Skip it if you won't put a card down: the 7-day trial requires one
- Tight if you have traffic: 4k messages a month on Starter, and GPT-4.1 messages count ten times as much as mini
- Pricey if you add on, as branding removal is $39 a month and WhatsApp and AI email $39 each
- Watch out: Starter has no API access, and the iOS app starts on Growth at $79
Why SiteGPT gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for money$39 a month billed annually for Starter ($59 monthly) is where the dearer quarter begins ($39). Starter has 1 member, and branding removal adds $39.
- DFree plan and trialA 7-day trial on every self-serve plan, but a credit card is required. There is no free plan.
- CFeaturesA chatbot trained on up to 1,000 pages on Starter, with human handover. No ticketing is listed, and WhatsApp and AI email support are add-ons.
- CEase of useNo store rating on record, and you need to train and test the bot on your own content.
- BPlatforms and integrationsWeb plus an iPhone app that starts on Growth, with 8 listed integrations. No Android or desktop app on record.
What these grades rest on. Graded from this listing, whose facts were read from SiteGPT's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/sitegpt#review"><img src="https://toolgpa.com/badge/sitegpt.svg" alt="SiteGPT: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where SiteGPT stands among help desk and live chat tools
SiteGPT's GPA of 2.0 is higher than 15 of the 66 other help desk and live chat tools we grade, and level with 9.
It stands best on platforms and integrations (B, above 6 of 66) and worst on free plan and trial (D, above 11).
Its paid plans start at $39 a month, against a middle price of $29 for the category: 40 of the 57 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 18 tools score higher and cost less.
Each grade against the category
Every bar is all 67 help desk and live chat tools we grade, cut by the letter each got. SiteGPT’s own letter is outlined.
- CValue for moneyAbove 18 of 66, level with 25
- DFree plan and trialAbove 11 of 66, level with 6
- CFeaturesAbove 3 of 66, level with 42
- CEase of useAbove 5 of 66, level with 56
- BPlatforms and integrationsAbove 6 of 66, level with 54
Price against what you get
Each dot is one of 59 help desk and live chat tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep SiteGPT, or make your own?
Keep it
To replace SiteGPT you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 42 of the 66 other help desk and live chat tools grade higher. It costs $468 a year.
What you could not
- An AI model answering your customers from your own help articles.
- The WhatsApp Business API, which Meta opens only through approved partners.
- A chatbot builder hooked into the messaging apps.
- A real app for iOS. Something home-made would be a web page.
- It plugs into other products, Zendesk, Slack and Crisp among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. SiteGPT’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is SiteGPT?
SiteGPT builds chatbots that answer visitor questions from a company's own web pages and files, and hand over to a human when asked. Plans are set by the number of chatbots, trained pages and monthly messages, with a Zendesk AI agent install and WhatsApp and email add-ons.
Worth knowing
- There is no free plan; the 7-day trial on every self-serve plan needs a credit card.
- Messages are capped at 4k, 10k and 40k a month by plan, and GPT-4.1 messages count ten times as much as mini. Extra 5k packs cost $59 a month.
- Removing SiteGPT branding is a $39 a month add-on billed annually; WhatsApp and AI email support are $39 a month each, per number or inbox.
- Starter has a single member and no API access.
Key features
- Chatbot trained on your content
- Train on links and files; one page counts as 2,500 cleaned characters. Starter refreshes manually, Growth monthly, Scale weekly and Enterprise daily.
- Human handover and iOS inbox
- The iOS app, from Growth, gives a live inbox with push notifications when a visitor asks for a person, and one tap to take over from the AI.
- Analytics and knowledge gaps
- Basic usage numbers on Starter. Growth adds trend charts, an engagement funnel, unanswered-question gaps and a weekly email digest; Scale adds AI-classified topics and sentiment.
- Zendesk AI agent
- On Scale and Enterprise, SiteGPT installs inside Zendesk Messaging to answer first and pass conversations to human agents with history.
- Integrations and API
- From Growth: API access plus connections to Slack, Messenger, Google Chat, Crisp, Freshdesk Messaging and Zoho SalesIQ, among others.
- WhatsApp and email add-ons
- WhatsApp (per number) and AI email support (per inbox) are paid add-ons, each from 1 to 25.
SiteGPT pricing
As of Nov 12, 2026, SiteGPT is a paid product with a free trial, starting at $39 per month, billed annually ($59 billed monthly), for up to 4k messages.
- Starts at
- $39 per month, billed annually ($59 billed monthly), for up to 4k messages
- Free plan
- None
- Free trial
- 7-day free trial on every self-serve plan, credit card required
| Plan | Price | What you get |
|---|---|---|
| Starter | $39per month for up to 4k messages, billed annually ($59 billed monthly) | 1 chatbot, up to 1,000 pages of training content, 1 member and basic analytics. Manual refresh only. |
| Growth | $79per month, up to 10k messages, billed annually ($129 monthly) | 2 chatbots, 10,000 pages, 4 members, advanced analytics, API access, platform integrations and the iOS app. |
| Scale | $259per month, up to 40k messages, billed annually ($429 monthly) | 3 chatbots, 50,000 pages, 10 members, webhooks, AI conversation insights and the Zendesk AI agent install. |
| Enterprise | Custom | Custom message volume, up to 500,000 pages, priority support, a signed DPA and BAA on request. Sold through sales. |
Read from sitegpt.ai on Nov 12, 2026. Prices change, so confirm with SiteGPT before you buy.
Ways to pay less
- Annual discountSave up to 40% with yearly billing
The pricing page shows Starter at $39 a month billed yearly against $59 billed monthly, and says yearly billing saves up to 40%.
Stated on sitegpt.ai
Works with
- Zendesk
- Slack
- Crisp
- Freshdesk Messaging
- Zoho SalesIQ
- Messenger
- Google Chat
SiteGPT alternatives
- SiteGPT vs Chatbase
Free trial · from $32/mo
- SiteGPT vs CustomGPT
Free trial · from $89/mo
- SiteGPT vs Denser
Free plan · from $32/mo
- SiteGPT vs Eesel AI
Free trial · from $299/mo
- SiteGPT vs Tidio
Free plan · from $24.17/mo
Common questions
Does SiteGPT have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. SiteGPT is listed for Web and iOS.
Does SiteGPT have a Windows app?
No Windows app was listed when its pages were read on Nov 12, 2026. SiteGPT is listed for Web and iOS.
Is SiteGPT open source?
SiteGPT is not described as open source on its own site, as read on Nov 12, 2026.
Does SiteGPT have an API?
Yes. SiteGPT offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.