Denser vs SiteGPT (2026): which should you pick?
As of Nov 12, 2026, Denser and SiteGPT share a 2.0 GPA, and only Denser has a free plan.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Denser grades higher on the free plan. SiteGPT grades higher on value for money. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Denser
AI chatbot with cited answers and a helpdesk for handoffs
SiteGPT
AI chatbot trained on your site and docs, priced by messages
Which one is for you
Pick Denser if
- Fits if you want an AI chatbot that cites its sources on a small site
- Works for teams that want to try one on a free plan first
Look elsewhere if
- Tight if you stay free: 50 queries a month and one team member
- Pricey if you want a ticket queue or escalation, which start at $96 a month
- Watch out: queries cap at 1,500 to 50,000 a month and extra query prices aren't listed
- Watch out: a private LLM deployment is an Enterprise add-on with no price
Pick SiteGPT if
- Fits if you want a bot that answers from your own site pages and files
- Works for a small business with one chatbot and one person watching it
Look elsewhere if
- Skip it if you won't put a card down: the 7-day trial requires one
- Tight if you have traffic: 4k messages a month on Starter, and GPT-4.1 messages count ten times as much as mini
- Pricey if you add on, as branding removal is $39 a month and WhatsApp and AI email $39 each
- Watch out: Starter has no API access, and the iOS app starts on Growth at $79
How we grade them
| 2.0GPADenserFair | 2.0GPASiteGPTFair | |
|---|---|---|
| Value for money | DThe useful support parts start at $96 a month on Standard, against a category middle of $29. | C$39 a month billed annually for Starter ($59 monthly) is where the dearer quarter begins ($39). Starter has 1 member, and branding removal adds $39. |
| Free plan and trial | CA free plan with 50 queries and 1 team member a month, plus a 7-day trial that needs a card. | DA 7-day trial on every self-serve plan, but a credit card is required. There is no free plan. |
| Features | CCited answers, actions, playbooks and ticket links. It is an AI answer tool first, a smaller job than a full help desk. | CA chatbot trained on up to 1,000 pages on Starter, with human handover. No ticketing is listed, and WhatsApp and AI email support are add-ons. |
| Ease of use | CNo store rating on record. Content to load and bots to configure. | CNo store rating on record, and you need to train and test the bot on your own content. |
| Platforms and integrations | BWeb, with Zendesk, Intercom, Freshdesk, HubSpot, Shopify and Google Drive. | BWeb plus an iPhone app that starts on Growth, with 8 listed integrations. No Android or desktop app on record. |
| Best for | an AI chatbot that cites its sources, with a free trial plan | a chatbot trained on your own pages |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Denser and SiteGPT. How we grade
Price against what you get
Denser starts at $32 a month and scores 2.3 out of 4 on features, ease of use and platforms. SiteGPT starts at $39 a month and scores 2.3.
They score the same, and Denser starts $7 a month lower. Of the other help desk and live chat tools on the chart, 18 score higher than Denser for less, and 18 score higher than SiteGPT for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Denser also covers AI search and help desk.
- SiteGPT also covers whatsApp messaging.
At a glance
| Denser | SiteGPT | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $32 per month, billed annually ($39 billed monthly), for 1,500 queries | $39 per month, billed annually ($59 billed monthly), for up to 4k messages |
| Free plan | 1 DenserBot, 1 team member, 50 queries a month, unlimited Ask AI messages and 100 pages or 50 MB per bot. | None |
| Free trial | 7-day free trial of paid plans, card required | 7-day free trial on every self-serve plan, credit card required |
| Web | ||
| iOS | ||
| Made by | DenserAI | SiteGPT |
| Price read from | denser.ai | sitegpt.ai |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Denser
- The free plan allows 50 queries a month and one team member.
- The helpdesk, answer quality insights and escalation to a person start at Standard, $96 a month billed annually.
- Queries are capped at 1,500, 7,500, 15,000 and 50,000 a month on the paid plans, and the pricing page does not say what extra queries cost.
- A private LLM deployment is an Enterprise add-on with no listed price.
SiteGPT
- There is no free plan; the 7-day trial on every self-serve plan needs a credit card.
- Messages are capped at 4k, 10k and 40k a month by plan, and GPT-4.1 messages count ten times as much as mini. Extra 5k packs cost $59 a month.
- Removing SiteGPT branding is a $39 a month add-on billed annually; WhatsApp and AI email support are $39 a month each, per number or inbox.
- Starter has a single member and no API access.
Key features
Denser
- Cited answers from your content
- Train a bot on websites and files such as PDF, Word, Excel and Google Drive; each reply cites the page it came from.
- Helpdesk handoff
- From Standard, conversations the AI cannot finish go to a ticket queue for staff, with talk-to-a-person escalation.
- Ticket integrations
- Standard and above can hand tickets to Zendesk, Intercom, Freshdesk or HubSpot instead.
- Actions and playbooks
- Bots can take actions such as booking meetings or calling an API, with caps per bot: 1 on Free, 5 on Starter, 10 on Standard, 20 above.
- Ask AI builder
- An assistant that reads your site, proposes changes as cards you apply, and tests the bot with real questions.
- Website, email and voice agents
- The site describes agents that answer on a website, by email and on the phone, plus a Shopify chatbot.
SiteGPT
- Chatbot trained on your content
- Train on links and files; one page counts as 2,500 cleaned characters. Starter refreshes manually, Growth monthly, Scale weekly and Enterprise daily.
- Human handover and iOS inbox
- The iOS app, from Growth, gives a live inbox with push notifications when a visitor asks for a person, and one tap to take over from the AI.
- Analytics and knowledge gaps
- Basic usage numbers on Starter. Growth adds trend charts, an engagement funnel, unanswered-question gaps and a weekly email digest; Scale adds AI-classified topics and sentiment.
- Zendesk AI agent
- On Scale and Enterprise, SiteGPT installs inside Zendesk Messaging to answer first and pass conversations to human agents with history.
- Integrations and API
- From Growth: API access plus connections to Slack, Messenger, Google Chat, Crisp, Freshdesk Messaging and Zoho SalesIQ, among others.
- WhatsApp and email add-ons
- WhatsApp (per number) and AI email support (per inbox) are paid add-ons, each from 1 to 25.
Plans
Denser
Free$0
1 DenserBot, 1 team member and 50 queries a month. No card needed.
Starter$32
per month, 1,500 queries, billed annually ($39 monthly)
2 DenserBots, 1 team member, 5 actions, cards and playbooks per bot and 30-day query log retention.
Standard$96
per month, 7,500 queries, billed annually ($119 monthly)
4 DenserBots, 5 team members, answer quality insights, the helpdesk ticket queue, talk-to-a-person escalation and Zendesk, Intercom, Freshdesk and HubSpot tickets.
Business$320
per month, 15,000 queries, billed annually ($399 monthly)
8 DenserBots, 10 team members, up to 10,000 pages per bot, 360-day log retention and dedicated accuracy support.
Enterprise$720
per month, 50,000 queries, billed annually ($899 monthly)
50 team members, up to 50,000 pages per bot, priority support, SLAs and a private LLM deployment as an add-on.
SiteGPT
Starter$39
per month for up to 4k messages, billed annually ($59 billed monthly)
1 chatbot, up to 1,000 pages of training content, 1 member and basic analytics. Manual refresh only.
Growth$79
per month, up to 10k messages, billed annually ($129 monthly)
2 chatbots, 10,000 pages, 4 members, advanced analytics, API access, platform integrations and the iOS app.
Scale$259
per month, up to 40k messages, billed annually ($429 monthly)
3 chatbots, 50,000 pages, 10 members, webhooks, AI conversation insights and the Zendesk AI agent install.
EnterpriseCustom
Custom message volume, up to 500,000 pages, priority support, a signed DPA and BAA on request. Sold through sales.
Ways to pay less
Denser
- Annual discount
Save 20% with yearly billing
The pricing page shows yearly plans at 20% off, for example Starter at $384 a year ($32 a month) against $39 billed monthly.
SiteGPT
- Annual discount
Save up to 40% with yearly billing
The pricing page shows Starter at $39 a month billed yearly against $59 billed monthly, and says yearly billing saves up to 40%.
Common questions
Which is cheaper, Denser or SiteGPT?
As of Nov 12, 2026, Denser is cheaper to start with: $32 a month, against $39 a month for SiteGPT. Denser starts at $32 per month, billed annually ($39 billed monthly), for 1,500 queries, and SiteGPT starts at $39 per month, billed annually ($59 billed monthly), for up to 4k messages.
Which has a free plan, Denser or SiteGPT?
As of Nov 12, 2026, only Denser has a free plan. SiteGPT does not, though it has a free trial.
Which platforms do Denser and SiteGPT run on?
As of Nov 12, 2026, only SiteGPT lists an iOS app. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.