Alternatives · Help Desks
Chaport alternatives
As of Nov 13, 2026, the best Chaport alternative for most people is Tidio (3.2 GPA), second in our ranking of help desk and live chat tools. It's also the best free one.
Chaport compared with 5 alternatives: tawk.to, Text by LiveChat, Tidio, Crisp and Olark.
Chaport has a free plan. Paid plans start at $29 per month, billed annually ($39 billed monthly), with 4 operators. 3 of the 5 alternatives are free or have a free plan. 2 more offer a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
Black Friday: is there a Chaport sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| ChaportThis tool | Free plan · from $29/mo | Yes | Web, macOS, Windows, iOS, Android |
| tawk.to | Free plan · from $29/mo | Yes | Web, macOS, Windows, iOS, Android |
| Text by LiveChat | Free trial · from $19/mo | Trial only | Web, macOS, Windows, iOS, Android |
| Tidio | Free plan · from $24.17/mo | Yes | Web, macOS, Windows, iOS, Android |
| Crisp | Free plan · from $45/mo | Yes | Web, macOS, Windows, iOS, Android |
| Olark | Free trial · from $29/mo | Trial only | Web, iOS, Android |
Price against what you get
Chaport starts at $29 a month and scores 2.7 out of 4 on features, ease of use and platforms. 1 of the 5 alternatives on this chart scores higher and starts lower: Tidio.
Crisp scores higher without starting lower. Text by LiveChat starts lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Chaport
tawk.to
Free live chat, ticketing and help center, with paid add-ons
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on.
- tawk.to also covers help desk and AI support agent.
- tawk.to does not cover shared inbox and chatbots, which Chaport does.
Suits: Small businesses that want website chat without paying per seat
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Text by LiveChat has no free plan, only a free trial, unlike Chaport.
- Text by LiveChat also covers help desk and AI support agent.
- Text by LiveChat does not cover shared inbox, help center and chatbots, which Chaport does.
Suits: Online stores, especially on Shopify, that sell through chat
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Tidio also covers help desk and AI support agent.
- Tidio does not cover shared inbox, help center and chatbots, which Chaport does.
Suits: Small online stores, especially on Shopify or WordPress
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats.
- Crisp also covers AI support agent.
- Crisp does not cover chatbots, which Chaport does.
Suits: Small teams that want chat and email support at a flat monthly price
Olark
Live chat for websites, with an optional flat-fee AI agent
- Olark starts at $29 per agent / month.
- Olark has no free plan, only a free trial, unlike Chaport.
- Olark lists no Windows and macOS apps, which Chaport has.
- Olark also covers AI support agent, sMS marketing and whatsApp messaging.
- Olark does not cover shared inbox and help center, which Chaport does.
Suits: Small sites that want live chat priced per agent
Limits worth knowing in Chaport
- The Free plan keeps chat history for 60 days and allows 2 operators; Pro includes 4 operators.
- Chatbots, the knowledge base, teams and assignment rules need Unlimited at $99 a month billed annually.
- Prices exclude VAT, which may be added depending on location; payment is by PayPal, Visa or MasterCard.
- The pricing page does not say what operators beyond the 4 on Pro cost.
Common questions
What are the alternatives to Chaport?
The alternatives to Chaport in this directory are tawk.to, Text by LiveChat, Tidio, Crisp and Olark. Each one has a side-by-side comparison with Chaport.
Is there a free alternative to Chaport?
Yes. tawk.to, Tidio and Crisp have a free plan alongside paid ones.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices without notice, so confirm on their site before you buy.