Alternatives · AI Agents
Ravenna alternatives
As of Nov 13, 2026, the highest-graded Ravenna alternative is Aisera (1.6 GPA).
Ravenna compared with 5 alternatives: Moveworks, Aisera, Freshservice, Zendesk and Forethought.
Ravenna's current pricing could not be confirmed from its own site. None of the alternatives has a free plan. 2 more offer a free trial.
Listings checked up to Nov 13, 2026 · Where the facts come from
Black Friday: is there a Ravenna sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| RavennaThis tool | Paid | No | Web |
| Moveworks | Paid | No | Web |
| Aisera | Paid | No | Web |
| Freshservice | Free trial · from $19/mo | Trial only | Web, iOS, Android |
| Zendesk | Free trial · from $19/mo | Trial only | Web, iOS, Android |
| Forethought | Paid | No | Web |
How each one differs from Ravenna
Moveworks
Employee-facing AI assistant for IT, HR and finance requests
- Moveworks also covers chat assistant and AI search.
- Moveworks does not cover help desk and dashboards, which Ravenna does.
Suits: Large employers cutting routine IT and HR requests
Aisera
AI service desk and IT operations agents for the enterprise
- Aisera also covers chatbots.
- Aisera does not cover dashboards, which Ravenna does.
Suits: Enterprise IT teams automating service desk tickets
Freshservice
IT service desk for employee requests, assets and changes
- Freshservice starts at $19 per agent / month, billed annually ($29 billed monthly).
- Freshservice also lists iOS and Android apps.
- Freshservice also covers help center and AI support agent.
- Freshservice does not cover AI agents and dashboards, which Ravenna does.
Suits: IT teams handling employee incidents, requests and changes
Zendesk
Ticketing, messaging, help center and AI agents for support teams
- Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly).
- Zendesk also lists iOS and Android apps.
- Zendesk also covers reports, live chat, help center and AI support agent.
- Zendesk does not cover workflow automation, AI agents and dashboards, which Ravenna does.
Suits: Support teams handling email, chat and phone in one queue
Forethought
Enterprise AI agents for support, sold by quote and joining Zendesk
- Forethought also covers reports, AI support agent and chatbots.
- Forethought does not cover workflow automation, AI agents and dashboards, which Ravenna does.
Suits: Large support teams adding AI on top of an existing help desk
Limits worth knowing in Ravenna
- No prices are published; the site offers a demo and an info request, and has no pricing page.
- It runs inside Slack and Microsoft Teams; the pages read describe no standalone mobile or desktop app.
- The site lists SOC 2, HIPAA and GDPR as vendor-stated compliance badges.
Common questions
What are the alternatives to Ravenna?
The alternatives to Ravenna in this directory are Moveworks, Aisera, Freshservice, Zendesk and Forethought. Each one has a side-by-side comparison with Ravenna.
Is there a free alternative to Ravenna?
None of the alternatives listed here has a free plan. Freshservice and Zendesk offer a free trial.
Which Ravenna alternatives work on Android?
The Ravenna listing does not include an Android app. Freshservice and Zendesk list one.
Which Ravenna alternatives work on iOS?
The Ravenna listing does not include an iOS app. Freshservice and Zendesk list one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices without notice, so confirm on their site before you buy.