Birdeye vs NiceJob
We give Birdeye a 2.0 GPA and NiceJob a 2.6, out of 4.0. NiceJob grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Birdeye
Review management and AI agents for multi-location local businesses
Paid
NiceJob
Review requests and referrals for local service businesses
Free trial · from $75/mo
How we grade them
| 2.0GPABirdeyeFair | 2.6GPANiceJobGood | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks for your number of locations and contact details before you get a quote, and Birdeye prices by the products deployed at each location, not by seats. With nothing to compare, it sits at C, the grade for no stated price. | BStarter is $75 a month for one business. Graded against its listed rivals, the local review tools, that's the cheapest published route to automatic review requests. Pro, with AI replies, referrals and rebooking reminders, is $125. |
| Free plan and trial | FNo free plan and no trial on record. You ask for a quote and sign a contract, so there's no way to look around for free first. | CNo free plan. There's a 14-day trial with no credit card needed, which is long enough to connect your job software and see requests go out. |
| Features | BThe whole job and more: AI review requests on the channel most likely to get a reply, AI replies within industry rules, every site's reviews in one inbox with a score per location, competitor benchmarks, and good reviews turned into branded posts. | BThe whole job for local reviews: requests by text and email after each job, follow-ups, website widgets, a hosted reviews page, social auto-posting and a staff leaderboard. Pro adds AI replies, referrals, rebooking reminders, NPS surveys and competitor tracking. |
| Ease of use | C4.32 from 508 App Store ratings, which is middling. There's a lot of platform to set up across locations, and you start with a sales quote rather than a sign-up. | CNo store rating on record. Requests are usually set off by the job or accounting software you already use, but you still connect it, set up the messages and add the widgets to your site. |
| Platforms and integrations | BWeb, iPhone and Android, with Salesforce, HubSpot, ServiceTitan, Housecall Pro, Jobber, QuickBooks Online, Square and Dentrix. No desktop app is listed, which keeps it off an A. | BWeb, with Jobber, Housecall Pro, ServiceTitan, QuickBooks, HubSpot, FreshBooks, Clio and CompanyCam. No phone or desktop app is listed, so B is the top. |
| Best for | reviews for brands with many locations | Google reviews for home service businesses |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Birdeye and NiceJob. How we grade
Where they differ
- Only Birdeye lists iOS and Android apps.
- Birdeye also covers AI agents, reports and chatbots.
- NiceJob also covers email campaigns.
In commonWebSurveysReview collection
At a glance
| Birdeye | NiceJob | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | $75 per month |
| Free plan | None | None |
| Free trial | None listed | 14-day free trial, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Birdeye Inc | NiceJob Inc. |
| Price read from | Not confirmed | get.nicejob.com |
| Checked | Oct 18, 2026 | Oct 18, 2026 |
Who each one suits
Birdeye
- Brands and franchises with many locations to manage
- Healthcare, dental, automotive and home service businesses
- Teams that want reviews, listings and social posting under one contract
NiceJob
- Home service businesses that live on Google reviews
- Contractors already running Jobber, Housecall Pro or ServiceTitan
- Owners who want referrals and rebooking reminders in the same tool
Worth knowing
Birdeye
- No prices are published: the pricing page asks for the number of locations and contact details before giving a quote.
- Birdeye says it prices by the products deployed at each location under one contract, not by seats.
- It is aimed at multi-location businesses; the pricing form starts at 1 to 3 locations and runs past 1,000.
NiceJob
- There is no free plan; after the 14-day trial the cheapest plan is $75 a month.
- AI replies, referrals, rebooking reminders, email broadcasts, NPS surveys and competitor tracking are only on Pro.
- Gifts work only through the Jobber or QuickBooks integration.
- A managed website is a separate add-on at $99 a month plus a $199 setup fee.
Key features
Birdeye
- Review requests at the right moment
- An AI agent asks each customer for a review on the channel most likely to get a reply and prompts for detail in the review.
- AI review replies
- Writes responses in the brand's voice within industry rules, and either posts them on its own or holds them for approval.
- All review sites in one place
- Gathers ratings and reviews from every site for every location into one inbox, with a reputation score per location over time.
- Reviews turned into posts
- Picks strong reviews and designs branded graphics to post on social media and the business's website, by location.
- Competitor benchmarks
- Compares each location's ratings and visibility against named competitors, location by location.
- Wider platform
- The same contract can add listings, social posting, a chatbot, surveys, ticketing, appointments and reminders by voice, email and text.
NiceJob
- Review requests by text and email
- Sends review requests and follow-ups by SMS and email when a job is finished, usually triggered by the field service or accounting tool you already use.
- Widgets and a reviews microsite
- Shows reviews on your website through widgets and on a separate reviews page that NiceJob hosts for you.
- AI review replies
- On Pro, writes and posts replies to every customer review in your brand's voice.
- Repeats and referrals
- Pro sends rebooking reminders by text and email based on the last service date and asks happy customers to refer friends.
- Team leaderboard
- Ranks staff by the five-star reviews they bring in, and compares locations.
- Competitive Intel
- Pro tracks competitors' review activity and local search performance.
Plans
Birdeye
Pricing could not be confirmed. See birdeye.com.
NiceJob
Starter$75
per month
SMS and email review requests, website review widgets, auto-posting to social media, a staff leaderboard and a reviews microsite.
Pro$125
per month
Adds rebooking reminders, referral campaigns, email broadcasts, AI review replies, thank-you gifts, NPS surveys and competitor tracking.
EnterpriseCustom
For franchises and multi-location businesses, priced through sales.
