ChiroTouch vs Prompt Health (2026): which should you pick?

Pick ChiroTouch if

• Fits if you run a chiropractic clinic with several staff and locations
• Makes sense if you want charting, billing and payments from the same vendor

Look elsewhere if

• Not for you if you do counseling or primary care, as it is built for chiropractic
• Skip it if you want a price before a sales call, as every plan card says to talk to an expert
• Watch out: insurance billing, payments and the clearinghouse are add-ons beside the Start, Grow and Scale plans
• Watch out: reminders, confirmations, two-way texting and recalls are optional on the plan comparison

Pick Prompt Health if

• Fits if you run a rehab or chiropractic clinic that wants billing and scheduling together
• Makes sense if you track referrals and want reporting

Look elsewhere if

• Not for you if you do counseling or primary care, as it is built for rehab and chiropractic
• Skip it if you want a price, as none is published and a demo comes first
• Watch out: the AI scribe, compensation tools and kiosk are sold as separate products
• Skip it if you want to try before you talk to sales, as no trial is listed

ChiroTouch

• No prices are published; every plan card on the pricing page points to talking to an expert.
• Insurance billing, payments and the clearinghouse are sold as add-ons beside the Start, Grow and Scale plans.
• Reminders, confirmations, two-way texting and recalls are marked optional on the plan comparison.
• It is built for chiropractic care, so it is a poor fit for counseling or primary care.

Prompt Health

• No prices, plans or free trial are published; a practice must book a demo to get a quote.
• Several capabilities, including the AI scribe, compensation tools and kiosk, are sold as separate products.
• It is built for rehab and chiropractic care, so it is a weaker fit for counseling or primary care.

ChiroTouch

AI charting with Rheo

Rheo drafts SOAP notes from spoken exam input and intake forms. Basic AI charting is in the Start plan; AI Scribe and advanced charting begin on Grow.

Scheduling

Appointments can be created and rescheduled in natural language, with reminders, confirmations, two-way texting and recalls marked optional on the plan chart.

Billing suite and claims

A separate Billing Suite adds a ledger, AR views, an AI compliance scan, claim scrubbing, eligibility checks and ERA auto-posting, with volume-based or unlimited clearinghouse claims.

CT Pay

Embedded payment processing with tap-to-pay, autopay plans, automated ledger mapping and optional patient surcharging.

Patient engagement

Digital intake forms, a patient portal, automated review requests and, on Scale, AI campaigns, lead management and SmartFit exercise programs.

Reporting and multi-location

Clinical, financial and visit dashboards, with multi-location support and office chat starting on the Grow plan.

Prompt Health

Scheduling and retention

Online booking and rescheduling, smart waitlists, automatic reminders for under-scheduled patients and plan-of-care tools that create recurring visits.

Billing and clearinghouse

Payer rules, claim automation and an integrated clearinghouse, with automatic eligibility and benefits checks before an appointment.

AI documentation

The Sidekick add-on, formerly PredictionHealth, offers AI scribing with real-time CPT feedback. The vendor says clinicians keep control of the final note.

Referral and lead tracking

Incoming referrals are organized and routed, with automated follow-ups meant to keep schedules full.

Add-on products

Separate products include Compensation, Insight for compliance and coding visibility, Engage for a patient app and remote monitoring, a check-in kiosk and outsourced billing services.

Reporting

Built-in reports track clinic performance and operations across a single clinic or multiple locations.

ChiroTouch

Pricing could not be confirmed. See chirotouch.com.

Prompt Health

Pricing could not be confirmed. See prompthealth.com.