Physitrack vs Prompt Health (2026): which should you pick?

Pick Physitrack if

• Fits if you are a physiotherapist who sends exercise programs to patients
• Works for a small practice with fewer than 20 practitioners

Look elsewhere if

• Skip it if you have 20 or more practitioners, as Enterprise goes through sales
• Watch out: the EMR price isn't shown, only a founding-member offer
• Watch out: the page says telehealth is a trial on the Standard plans
• Watch out: the annual price is called a 10% discount yet equals 12 times the monthly price

Pick Prompt Health if

• Fits if you run a rehab or chiropractic clinic that wants billing and scheduling together
• Makes sense if you track referrals and want reporting

Look elsewhere if

• Not for you if you do counseling or primary care, as it is built for rehab and chiropractic
• Skip it if you want a price, as none is published and a demo comes first
• Watch out: the AI scribe, compensation tools and kiosk are sold as separate products
• Skip it if you want to try before you talk to sales, as no trial is listed

Physitrack

• The listed Standard plans are for under 20 practitioners; larger teams go through sales on Enterprise.
• The EMR is new and the pricing page does not show its price; a founding-member offer applies to it instead.
• The pricing page says the telehealth system is a trial on the Standard plans.
• The annual figure is described as a 10% discount yet equals 12 times the monthly price, so confirm the billing basis before buying.

Prompt Health

• No prices, plans or free trial are published; a practice must book a demo to get a quote.
• Several capabilities, including the AI scribe, compensation tools and kiosk, are sold as separate products.
• It is built for rehab and chiropractic care, so it is a weaker fit for counseling or primary care.

Physitrack

Exercise prescription

A library of 18,000-plus exercises and 200-plus templates, with your own videos, photos and education added, sent by app, web or printout.

Outcome measures and tracking

Timed or instant outcome measures, adherence tracking, and alerts when a patient reports high pain levels.

Telehealth and messaging

Encrypted video calls built into Physitrack and PhysiApp, with screen sharing and a log of call durations per patient.

PhysiApp for patients

A free patient app available in English, Dutch, German, French and Spanish.

EMR and AI scribe

A newly launched EMR and practice management system adds scheduling, charting and an AI scribe to the exercise tools.

Team collaboration

Share clients, templates and outcome measures within a team, move clients between practitioners and compare outcomes.

Prompt Health

Scheduling and retention

Online booking and rescheduling, smart waitlists, automatic reminders for under-scheduled patients and plan-of-care tools that create recurring visits.

Billing and clearinghouse

Payer rules, claim automation and an integrated clearinghouse, with automatic eligibility and benefits checks before an appointment.

AI documentation

The Sidekick add-on, formerly PredictionHealth, offers AI scribing with real-time CPT feedback. The vendor says clinicians keep control of the final note.

Referral and lead tracking

Incoming referrals are organized and routed, with automated follow-ups meant to keep schedules full.

Add-on products

Separate products include Compensation, Insight for compliance and coding visibility, Engage for a patient app and remote monitoring, a check-in kiosk and outsourced billing services.

Reporting

Built-in reports track clinic performance and operations across a single clinic or multiple locations.

Physitrack

• Standard Monthly$18.99

  per practitioner / month, billed monthly

  For under 20 practitioners: exercise library, progress tracking, free patient app, telehealth trial and cancel anytime.

• Standard Annual$227.88

  per practitioner / year, billed annually

  Same as monthly; the page labels it a 10% discount, though $227.88 equals 12 times $18.99.

• EnterpriseCustom

  For 20 or more practitioners: bespoke onboarding, UI inside your own app, a customer success manager and EMR integrations.

Prompt Health

Pricing could not be confirmed. See prompthealth.com.

Physitrack

• Education

  Student plan for university students

  Physitrack advertises an exclusive offer for physical therapist students with access to all features; details are on its support page.

• Other savings

  30% off the EMR for founding members

  Practices that sign up for the new EMR before January 1, 2027 get 30% off list price for the first 12 months.

Prompt Health

No public discounts listed.