Cliniko vs Physitrack (2026): which should you pick?

Pick Cliniko if

• Fits if you run an allied health clinic with classes such as pilates as well as one-on-one visits
• Works for clinics with lots of reception and admin staff, since only practitioners are charged

Look elsewhere if

• Not for you if you bill US insurance from inside the app, as claims come only through third-party apps
• Skip it if you want AI notes built in or a native phone app; neither is on Cliniko's own feature pages
• Watch out: prices step up in bands, so a clinic of 6 pays $145 a month, the same as one of 8
• Watch out: SMS reminders use prepaid credits at 10¢ a message, and connected apps may charge their own fees
• Watch out: telehealth stays locked during the trial until you add a card

Pick Physitrack if

• Fits if you are a physiotherapist who sends exercise programs to patients
• Works for a small practice with fewer than 20 practitioners

Look elsewhere if

• Skip it if you have 20 or more practitioners, as Enterprise goes through sales
• Watch out: the EMR price isn't shown, only a founding-member offer
• Watch out: the page says telehealth is a trial on the Standard plans
• Watch out: the annual price is called a 10% discount yet equals 12 times the monthly price

Cliniko

• Prices step up in bands: a clinic with 6 practitioners pays $145 a month, the same as one with 8.
• SMS reminders use prepaid credits at 10¢ per message; connected third-party apps may charge their own fees.
• Cliniko's feature pages list no insurance claim filing or AI scribe of its own; those come from third-party connected apps.
• There are no native mobile apps; the calendar and notes are mobile-friendly pages in the browser.

Physitrack

• The listed Standard plans are for under 20 practitioners; larger teams go through sales on Enterprise.
• The EMR is new and the pricing page does not show its price; a founding-member offer applies to it instead.
• The pricing page says the telehealth system is a trial on the Standard plans.
• The annual figure is described as a 10% discount yet equals 12 times the monthly price, so confirm the billing basis before buying.

Cliniko

Calendar and online bookings

Clients book and cancel online around the clock. The calendar handles repeat appointments, wait lists, multiple locations, time zones, and groups or classes such as pilates.

Telehealth

Video consultations are built in. During the free trial they unlock only once a credit card is on file.

Treatment notes and forms

Fully configurable note templates, body charts, draft notes, letters and medical alerts, plus online intake forms and questionnaires that save to the patient record.

Invoicing, payments and stock

Invoices from the calendar, online payments, prepayments, concessions, statements, product sales with stock levels, expenses, and automatic sync to Xero.

Reminders and SMS

Automated SMS and email reminders and follow-ups, bulk SMS and two-way replies logged on the client record, using prepaid credits at 10¢ a message.

API and connected apps

A public API, and a directory of 94 connected apps, mostly third-party, for AI notes and receptionists, booking sites, exercise programs and reporting.

Physitrack

Exercise prescription

A library of 18,000-plus exercises and 200-plus templates, with your own videos, photos and education added, sent by app, web or printout.

Outcome measures and tracking

Timed or instant outcome measures, adherence tracking, and alerts when a patient reports high pain levels.

Telehealth and messaging

Encrypted video calls built into Physitrack and PhysiApp, with screen sharing and a log of call durations per patient.

PhysiApp for patients

A free patient app available in English, Dutch, German, French and Spanish.

EMR and AI scribe

A newly launched EMR and practice management system adds scheduling, charting and an AI scribe to the exercise tools.

Team collaboration

Share clients, templates and outcome measures within a team, move clients between practitioners and compare outcomes.

Cliniko

• 1 practitioner$45

  per month for 1 practitioner

  Every feature, with unlimited patients, admin and reception users, locations and file storage.

• 2 to 5 practitioners$95

  per month for up to 5 practitioners

  Same features as every plan; the price covers any number of practitioners from 2 to 5.

• 6 to 8 practitioners$145

  per month for up to 8 practitioners

  Same features as every plan, for clinics of 6 to 8 practitioners.

• 9 to 12 practitioners$195

  per month for up to 12 practitioners

  Same features as every plan, for clinics of 9 to 12 practitioners.

• 13 to 25 practitioners$295

  per month for up to 25 practitioners

  Same features as every plan, for clinics of 13 to 25 practitioners.

• 26 to 200 practitioners$395

  per month for up to 200 practitioners

  Same features as every plan, for clinics of 26 to 200 practitioners.

Physitrack

• Standard Monthly$18.99

  per practitioner / month, billed monthly

  For under 20 practitioners: exercise library, progress tracking, free patient app, telehealth trial and cancel anytime.

• Standard Annual$227.88

  per practitioner / year, billed annually

  Same as monthly; the page labels it a 10% discount, though $227.88 equals 12 times $18.99.

• EnterpriseCustom

  For 20 or more practitioners: bespoke onboarding, UI inside your own app, a customer success manager and EMR integrations.

Cliniko

• Annual discount

  One month free with annual billing

  Cliniko's pricing FAQ says paying annually gives one month free every year, on top of the initial trial.

• Nonprofit

  Free for charities and educational institutions

  Registered charities and educational institutions can use Cliniko free; they arrange the free subscription by contacting the company.

Physitrack

• Education

  Student plan for university students

  Physitrack advertises an exclusive offer for physical therapist students with access to all features; details are on its support page.

• Other savings

  30% off the EMR for founding members

  Practices that sign up for the new EMR before January 1, 2027 get 30% off list price for the first 12 months.