Prompt Health vs WebPT (2026): which should you pick?

Pick Prompt Health if

• Fits if you run a rehab or chiropractic clinic that wants billing and scheduling together
• Makes sense if you track referrals and want reporting

Look elsewhere if

• Not for you if you do counseling or primary care, as it is built for rehab and chiropractic
• Skip it if you want a price, as none is published and a demo comes first
• Watch out: the AI scribe, compensation tools and kiosk are sold as separate products
• Skip it if you want to try before you talk to sales, as no trial is listed

Pick WebPT if

• Fits if you run a physical or occupational therapy clinic
• Makes sense if you want billing built for rehab

Look elsewhere if

• Pricey if you are a small clinic: plans run $79 to $249 per provider a month
• Not for you if you do mental health or primary care, as it is built for rehab
• Watch out: tiers and what they include need a call with sales
• Skip it if you want to try first, as no free plan or trial is listed

Prompt Health

• No prices, plans or free trial are published; a practice must book a demo to get a quote.
• Several capabilities, including the AI scribe, compensation tools and kiosk, are sold as separate products.
• It is built for rehab and chiropractic care, so it is a weaker fit for counseling or primary care.

WebPT

• Only a price range ($79 to $249 per provider a month) is published; the tiers and what each includes require talking to sales.
• It is built for rehab therapy, so a mental health or primary care practice would be using a poor fit.
• No free plan or free trial is listed; the pricing page asks visitors to book a demo.

Prompt Health

Scheduling and retention

Online booking and rescheduling, smart waitlists, automatic reminders for under-scheduled patients and plan-of-care tools that create recurring visits.

Billing and clearinghouse

Payer rules, claim automation and an integrated clearinghouse, with automatic eligibility and benefits checks before an appointment.

AI documentation

The Sidekick add-on, formerly PredictionHealth, offers AI scribing with real-time CPT feedback. The vendor says clinicians keep control of the final note.

Referral and lead tracking

Incoming referrals are organized and routed, with automated follow-ups meant to keep schedules full.

Add-on products

Separate products include Compensation, Insight for compliance and coding visibility, Engage for a patient app and remote monitoring, a check-in kiosk and outsourced billing services.

Reporting

Built-in reports track clinic performance and operations across a single clinic or multiple locations.

WebPT

Documentation and outcomes

More than 20 note templates across 15-plus specialties, built-in standardized tests, outcomes tracking and a home exercise program with a patient portal.

Rehab-specific billing

Claim scrubbing, batch billing, rehab modifiers, automated posting and editable 835s, with clearinghouse fees included. Medicare tools include KX modifier tracking and the 8-minute rule.

Front office tools

Schedule management, automated appointment reminders, custom digital intake, electronic benefits verification, digital faxing and direct secure messaging.

AI documentation

A voice-to-text scribe, smart templates, CPT coding guidance and an AI chatbot, plus the Aera assistant announced on the homepage.

Marketing and patient engagement

Search engine optimization, review generation, reputation management, custom web pages and automated campaigns for attracting patients.

Specialty modules

Documentation modules for speech-language pathology, pediatrics, feeding, counseling, occupational therapy, vestibular, neuro, ortho and pelvic health.

Prompt Health

Pricing could not be confirmed. See prompthealth.com.

WebPT

• WebPT plans$79

  per provider / month and up

  The page lists plans from $79 to $249 per provider a month but not each tier's name; sold through sales.