Cliniko vs WebPT (2026): which should you pick?

Pick Cliniko if

• Fits if you run an allied health clinic with classes such as pilates as well as one-on-one visits
• Works for clinics with lots of reception and admin staff, since only practitioners are charged

Look elsewhere if

• Not for you if you bill US insurance from inside the app, as claims come only through third-party apps
• Skip it if you want AI notes built in or a native phone app; neither is on Cliniko's own feature pages
• Watch out: prices step up in bands, so a clinic of 6 pays $145 a month, the same as one of 8
• Watch out: SMS reminders use prepaid credits at 10¢ a message, and connected apps may charge their own fees
• Watch out: telehealth stays locked during the trial until you add a card

Pick WebPT if

• Fits if you run a physical or occupational therapy clinic
• Makes sense if you want billing built for rehab

Look elsewhere if

• Pricey if you are a small clinic: plans run $79 to $249 per provider a month
• Not for you if you do mental health or primary care, as it is built for rehab
• Watch out: tiers and what they include need a call with sales
• Skip it if you want to try first, as no free plan or trial is listed

Cliniko

• Prices step up in bands: a clinic with 6 practitioners pays $145 a month, the same as one with 8.
• SMS reminders use prepaid credits at 10¢ per message; connected third-party apps may charge their own fees.
• Cliniko's feature pages list no insurance claim filing or AI scribe of its own; those come from third-party connected apps.
• There are no native mobile apps; the calendar and notes are mobile-friendly pages in the browser.

WebPT

• Only a price range ($79 to $249 per provider a month) is published; the tiers and what each includes require talking to sales.
• It is built for rehab therapy, so a mental health or primary care practice would be using a poor fit.
• No free plan or free trial is listed; the pricing page asks visitors to book a demo.

Cliniko

Calendar and online bookings

Clients book and cancel online around the clock. The calendar handles repeat appointments, wait lists, multiple locations, time zones, and groups or classes such as pilates.

Telehealth

Video consultations are built in. During the free trial they unlock only once a credit card is on file.

Treatment notes and forms

Fully configurable note templates, body charts, draft notes, letters and medical alerts, plus online intake forms and questionnaires that save to the patient record.

Invoicing, payments and stock

Invoices from the calendar, online payments, prepayments, concessions, statements, product sales with stock levels, expenses, and automatic sync to Xero.

Reminders and SMS

Automated SMS and email reminders and follow-ups, bulk SMS and two-way replies logged on the client record, using prepaid credits at 10¢ a message.

API and connected apps

A public API, and a directory of 94 connected apps, mostly third-party, for AI notes and receptionists, booking sites, exercise programs and reporting.

WebPT

Documentation and outcomes

More than 20 note templates across 15-plus specialties, built-in standardized tests, outcomes tracking and a home exercise program with a patient portal.

Rehab-specific billing

Claim scrubbing, batch billing, rehab modifiers, automated posting and editable 835s, with clearinghouse fees included. Medicare tools include KX modifier tracking and the 8-minute rule.

Front office tools

Schedule management, automated appointment reminders, custom digital intake, electronic benefits verification, digital faxing and direct secure messaging.

AI documentation

A voice-to-text scribe, smart templates, CPT coding guidance and an AI chatbot, plus the Aera assistant announced on the homepage.

Marketing and patient engagement

Search engine optimization, review generation, reputation management, custom web pages and automated campaigns for attracting patients.

Specialty modules

Documentation modules for speech-language pathology, pediatrics, feeding, counseling, occupational therapy, vestibular, neuro, ortho and pelvic health.

Cliniko

• 1 practitioner$45

  per month for 1 practitioner

  Every feature, with unlimited patients, admin and reception users, locations and file storage.

• 2 to 5 practitioners$95

  per month for up to 5 practitioners

  Same features as every plan; the price covers any number of practitioners from 2 to 5.

• 6 to 8 practitioners$145

  per month for up to 8 practitioners

  Same features as every plan, for clinics of 6 to 8 practitioners.

• 9 to 12 practitioners$195

  per month for up to 12 practitioners

  Same features as every plan, for clinics of 9 to 12 practitioners.

• 13 to 25 practitioners$295

  per month for up to 25 practitioners

  Same features as every plan, for clinics of 13 to 25 practitioners.

• 26 to 200 practitioners$395

  per month for up to 200 practitioners

  Same features as every plan, for clinics of 26 to 200 practitioners.

WebPT

• WebPT plans$79

  per provider / month and up

  The page lists plans from $79 to $249 per provider a month but not each tier's name; sold through sales.

Cliniko

• Annual discount

  One month free with annual billing

  Cliniko's pricing FAQ says paying annually gives one month free every year, on top of the initial trial.

• Nonprofit

  Free for charities and educational institutions

  Registered charities and educational institutions can use Cliniko free; they arrange the free subscription by contacting the company.

WebPT

No public discounts listed.