Cliniko vs Prompt Health (2026): which should you pick?

Pick Cliniko if

• Fits if you run an allied health clinic with classes such as pilates as well as one-on-one visits
• Works for clinics with lots of reception and admin staff, since only practitioners are charged

Look elsewhere if

• Not for you if you bill US insurance from inside the app, as claims come only through third-party apps
• Skip it if you want AI notes built in or a native phone app; neither is on Cliniko's own feature pages
• Watch out: prices step up in bands, so a clinic of 6 pays $145 a month, the same as one of 8
• Watch out: SMS reminders use prepaid credits at 10¢ a message, and connected apps may charge their own fees
• Watch out: telehealth stays locked during the trial until you add a card

Pick Prompt Health if

• Fits if you run a rehab or chiropractic clinic that wants billing and scheduling together
• Makes sense if you track referrals and want reporting

Look elsewhere if

• Not for you if you do counseling or primary care, as it is built for rehab and chiropractic
• Skip it if you want a price, as none is published and a demo comes first
• Watch out: the AI scribe, compensation tools and kiosk are sold as separate products
• Skip it if you want to try before you talk to sales, as no trial is listed

Cliniko

• Prices step up in bands: a clinic with 6 practitioners pays $145 a month, the same as one with 8.
• SMS reminders use prepaid credits at 10¢ per message; connected third-party apps may charge their own fees.
• Cliniko's feature pages list no insurance claim filing or AI scribe of its own; those come from third-party connected apps.
• There are no native mobile apps; the calendar and notes are mobile-friendly pages in the browser.

Prompt Health

• No prices, plans or free trial are published; a practice must book a demo to get a quote.
• Several capabilities, including the AI scribe, compensation tools and kiosk, are sold as separate products.
• It is built for rehab and chiropractic care, so it is a weaker fit for counseling or primary care.

Cliniko

Calendar and online bookings

Clients book and cancel online around the clock. The calendar handles repeat appointments, wait lists, multiple locations, time zones, and groups or classes such as pilates.

Telehealth

Video consultations are built in. During the free trial they unlock only once a credit card is on file.

Treatment notes and forms

Fully configurable note templates, body charts, draft notes, letters and medical alerts, plus online intake forms and questionnaires that save to the patient record.

Invoicing, payments and stock

Invoices from the calendar, online payments, prepayments, concessions, statements, product sales with stock levels, expenses, and automatic sync to Xero.

Reminders and SMS

Automated SMS and email reminders and follow-ups, bulk SMS and two-way replies logged on the client record, using prepaid credits at 10¢ a message.

API and connected apps

A public API, and a directory of 94 connected apps, mostly third-party, for AI notes and receptionists, booking sites, exercise programs and reporting.

Prompt Health

Scheduling and retention

Online booking and rescheduling, smart waitlists, automatic reminders for under-scheduled patients and plan-of-care tools that create recurring visits.

Billing and clearinghouse

Payer rules, claim automation and an integrated clearinghouse, with automatic eligibility and benefits checks before an appointment.

AI documentation

The Sidekick add-on, formerly PredictionHealth, offers AI scribing with real-time CPT feedback. The vendor says clinicians keep control of the final note.

Referral and lead tracking

Incoming referrals are organized and routed, with automated follow-ups meant to keep schedules full.

Add-on products

Separate products include Compensation, Insight for compliance and coding visibility, Engage for a patient app and remote monitoring, a check-in kiosk and outsourced billing services.

Reporting

Built-in reports track clinic performance and operations across a single clinic or multiple locations.

Cliniko

• 1 practitioner$45

  per month for 1 practitioner

  Every feature, with unlimited patients, admin and reception users, locations and file storage.

• 2 to 5 practitioners$95

  per month for up to 5 practitioners

  Same features as every plan; the price covers any number of practitioners from 2 to 5.

• 6 to 8 practitioners$145

  per month for up to 8 practitioners

  Same features as every plan, for clinics of 6 to 8 practitioners.

• 9 to 12 practitioners$195

  per month for up to 12 practitioners

  Same features as every plan, for clinics of 9 to 12 practitioners.

• 13 to 25 practitioners$295

  per month for up to 25 practitioners

  Same features as every plan, for clinics of 13 to 25 practitioners.

• 26 to 200 practitioners$395

  per month for up to 200 practitioners

  Same features as every plan, for clinics of 26 to 200 practitioners.

Prompt Health

Pricing could not be confirmed. See prompthealth.com.

Cliniko

• Annual discount

  One month free with annual billing

  Cliniko's pricing FAQ says paying annually gives one month free every year, on top of the initial trial.

• Nonprofit

  Free for charities and educational institutions

  Registered charities and educational institutions can use Cliniko free; they arrange the free subscription by contacting the company.

Prompt Health

No public discounts listed.