Commusoft vs FieldInsight (2026): which should you pick?

Pick Commusoft if

• Fits if you run a heating, plumbing or electrical firm with 6 or more staff and service contracts
• Works for UK and US firms that want accounting sync to Sage, FreeAgent or QuickBooks

Look elsewhere if

• Not for you if you are a team of 1 to 3, as the contact form says the product is designed for 6 or more
• Skip it if you want a price or trial before a call, since neither is published
• Watch out: sales, SMS, AI, fleet and analytics tools are add-ons to the core product
• Watch out: the US and UK editions differ, and the contact form says demos are not offered in some countries

Pick FieldInsight if

• Fits if you run an HVAC, electrical or fire business that tests assets
• Works for firms in Australia that use Xero or MYOB

Look elsewhere if

• Pricey if you are one person, as three users cost A$309 a month
• Watch out: prices are in Australian dollars and exclude tax
• Watch out: SMS, AI credits and map usage are charged on top
• Skip it if you want an app-store app, as the mobile app runs in a browser

Commusoft

• No pricing is published; the site directs visitors to a call or demo.
• The contact form tells teams of 1 to 3 that the product is designed for businesses with 6 or more staff.
• Sales+, SMS+, AI:den+, Fleet+ and Analytics+ are described as add-ons to the core product.
• The site has US and UK editions, and its contact form says demos are not offered in some countries.

FieldInsight

• Prices are in Australian dollars and exclude tax; the vendor sets a three-user minimum.
• SMS, AI credits and map usage are charged on top of the per-user price.
• Guided onboarding is a separate paid package, from A$3,750.
• The mobile app is reached through a browser at app.fieldinsight.com; no app-store listing is named.

Commusoft

Job scheduling and tracking

Automatic and drag-and-drop scheduling with skill filtering, and a live view of each job from dispatch to completion.

Quoting and sales

Estimates and proposals sent from the system, with an optional Sales+ add-on for follow-ups and pipeline management.

Job costing

Tracks labor, parts and material costs per job so margins are visible as work progresses.

Service contracts

Manages maintenance agreements with billing, renewals and proactive service scheduling.

Mobile app

iOS and Android app with job history, asset manuals, digital forms and offline sync.

Asset and stock management

Asset history, field checklists and stock control for parts held in stores and vehicles.

FieldInsight

Scheduling and quoting

Job scheduling, quotes and invoicing, purchase orders and bills, and reports, with SMS and AI-credit charges billed on top.

Assets, testing and defects

An asset database with testing, defect management, planned maintenance and automated reports, aimed at fire and HVAC compliance work.

Project management

Projects with cost-code cost control, forecast tracking and invoice claims, listed under the monthly subscription.

Mobile app with offline mode

Technicians record updates on a phone and the data syncs when they reconnect. The vendor says the app runs through a browser.

Paid onboarding packages

Setup packages with included hours run A$3,750 to A$7,750, or a free self-serve option with help documents and videos.

Commusoft

Pricing could not be confirmed. See commusoft.com.

FieldInsight

• AdministratorA$139

  per user / month, ex tax (3 users minimum)

  Office users: scheduling, quotes and invoicing, assets, projects and reports. Prices are in Australian dollars.

• TechnicianA$65

  per user / month, ex tax (3 users minimum)

  Field users on the mobile app, offline mode included. The three-user minimum starts at A$309 a month.