FieldInsight vs ServiceTrade (2026): which should you pick?
As of Nov 13, 2026, FieldInsight grades higher than ServiceTrade: 2.2 against 1.8 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
FieldInsight grades higher on the free plan and features. ServiceTrade grades higher on value for money. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
FieldInsight
Job, asset and project software for HVAC, electrical and fire
ServiceTrade
Field service management for commercial service contractors
Which one is for you
Pick FieldInsight if
- Fits if you run an HVAC, electrical or fire business that tests assets
- Works for firms in Australia that use Xero or MYOB
Look elsewhere if
- Pricey if you are one person, as three users cost A$309 a month
- Watch out: prices are in Australian dollars and exclude tax
- Watch out: SMS, AI credits and map usage are charged on top
- Skip it if you want an app-store app, as the mobile app runs in a browser
Pick ServiceTrade if
- Fits if you service commercial buildings under contract and have a sales call in you
- Works for a contractor that wants parts and inventory tracked with the jobs
Look elsewhere if
- Skip it if you want a price before talking to anyone, as none is published
- Tight if you're a small crew: customer portal and timecards start at Premium
- Skip it if you want to try it first, because no trial or free plan is listed
- Watch out: the vendor's site refused our automated reader (HTTP 403), so this card rests on the listing alone
How we grade them
| 2.2GPAFieldInsightFair | 1.8GPAServiceTradeWeak | |
|---|---|---|
| Value for money | DThe three-user minimum starts at A$309 a month, roughly US$200, which is in the category's dearest tenth. Onboarding packages cost A$3,750 or more. | CNo price is published: each suite has a request-pricing button, so it lands in the middle by default. The listing says cost depends on how many technicians you have. |
| Free plan and trial | CA 14-day free trial needs no card, and there is no free plan. | FNo free plan and no free trial on record, so nothing to try before paying. |
| Features | BScheduling, quotes, invoicing, assets, testing, defects and projects cover the compliance and job work. Nothing in the core job is missing. | CBuilt for commercial service jobs, but the customer portal, timecards and project budgets start at Premium and parts and inventory at Enterprise. |
| Ease of use | CNo store rating on record. Assets and projects take setup, and guided onboarding is paid. | CNo store rating on record, and a suite to configure before the crew can use it. |
| Platforms and integrations | BWeb with a browser-based mobile app that works offline, plus Xero, MYOB, QuickBooks and Zapier. | BWeb plus iPhone and Android apps, and 7 integrations are listed. |
| Best for | HVAC, electrical and fire jobs, assets and projects | commercial contractors who service buildings on contract |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: FieldInsight and ServiceTrade. How we grade
Where they differ
- FieldInsight also covers reports and time clock.
- ServiceTrade also covers inventory.
At a glance
| FieldInsight | ServiceTrade | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | A$65 per technician / month, ex tax (3 users minimum) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | FieldInsight | ServiceTrade |
| Price read from | fieldinsight.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
FieldInsight
- Prices are in Australian dollars and exclude tax; the vendor sets a three-user minimum.
- SMS, AI credits and map usage are charged on top of the per-user price.
- Guided onboarding is a separate paid package, from A$3,750.
- The mobile app is reached through a browser at app.fieldinsight.com; no app-store listing is named.
ServiceTrade
- No prices are published: each suite (Select, Premium, Enterprise) has a request-pricing button.
- Pricing depends on the number of technicians and the suite chosen.
- Customer portal, timecards and project budgets start at Premium; parts and inventory management at Enterprise.
- The site returned an access-denied error to our automated reader, so the pricing page was read through a summary only.
Key features
FieldInsight
- Scheduling and quoting
- Job scheduling, quotes and invoicing, purchase orders and bills, and reports, with SMS and AI-credit charges billed on top.
- Assets, testing and defects
- An asset database with testing, defect management, planned maintenance and automated reports, aimed at fire and HVAC compliance work.
- Project management
- Projects with cost-code cost control, forecast tracking and invoice claims, listed under the monthly subscription.
- Mobile app with offline mode
- Technicians record updates on a phone and the data syncs when they reconnect. The vendor says the app runs through a browser.
- Paid onboarding packages
- Setup packages with included hours run A$3,750 to A$7,750, or a free self-serve option with help documents and videos.
ServiceTrade
- Dispatch and scheduling
- A dispatch board, job tracking and equipment history for commercial service work, with a technician mobile app.
- Quotes and invoicing
- Online quotes and invoicing, with accounting links to QuickBooks and other systems named on the site.
- Inspections and compliance
- Mobile inspections, NFPA reports and deficiency management for fire protection and life safety work.
- Parts and sales modules
- PartsManager covers purchasing and inventory; SalesManager covers estimating, proposals and a sales CRM.
- AI features
- The site lists ServiceTrade AI with assistants and agents; AI features are listed from the Premium suite.
Plans
FieldInsight
AdministratorA$139
per user / month, ex tax (3 users minimum)
Office users: scheduling, quotes and invoicing, assets, projects and reports. Prices are in Australian dollars.
TechnicianA$65
per user / month, ex tax (3 users minimum)
Field users on the mobile app, offline mode included. The three-user minimum starts at A$309 a month.
ServiceTrade
Pricing could not be confirmed. See servicetrade.com.
Common questions
Which is cheaper, FieldInsight or ServiceTrade?
As of Nov 13, 2026, FieldInsight starts at A$65 per technician / month, ex tax (3 users minimum), and ServiceTrade has no price we could confirm.
Which has a free plan, FieldInsight or ServiceTrade?
As of Nov 13, 2026, neither FieldInsight nor ServiceTrade has a free plan. FieldInsight has a free trial.
Which platforms do FieldInsight and ServiceTrade run on?
As of Nov 13, 2026, only ServiceTrade lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.