Dubber vs Gong (2026): which should you pick?

Pick Dubber if

• Fits if you run a phone service or contact centre that must record calls for compliance
• Works for a business buying through its phone provider

Look elsewhere if

• Skip it if you want to sign up yourself, as it is sold through providers and resellers
• Not for you if you want a note-taker for team meetings, as it is built for call recording
• Watch out: no prices are published, so you only learn the cost by contacting Dubber or a reseller
• Skip it if you want phone or desktop apps, as the pages describe a cloud platform with a login
• Skip it if you want to try before you buy, as no free plan or trial is listed

Pick Gong if

• Fits if you run a sales team and want every call analysed
• Works for revenue and customer success teams that live in a CRM

Look elsewhere if

• Skip it if you want a price before talking to anyone, as it's a custom proposal
• Not for you if you want notes from internal meetings, as it's for revenue teams
• Skip it if you want to try it free, as no trial is listed
• Watch out: it needs a Microsoft 365 or Google Workspace email and calendar connection
• Watch out: pricing starts by asking how big your team is, with a platform fee on top

Dubber

• No prices are published; the pages direct buyers to contact Dubber or a reseller partner.
• It is sold through communication service providers, so a single user may not be able to sign up directly.
• The pages describe a cloud platform with a login; they do not list desktop or mobile apps.

Gong

• No prices are published; the page says licenses are priced per user plus a platform fee by team size.
• Pricing is a customized proposal, requested through a form that first asks the size of your team.
• It needs a Microsoft 365 or Google Workspace email and calendar connection to capture interactions.
• Built for revenue teams; it is not a general notetaker for internal meetings.

Dubber

Multi-channel call recording

Captures conversations from carrier networks, Microsoft Teams, Zoom, Cisco Webex, Broadworks and native mobile, kept in one searchable cloud store.

Dubber Notes

AI notes for calls and meetings that summarize a long conversation and push the result to systems such as a CRM. No bot has to join the meeting.

Triggers and alerts

Configurable triggers notify a named role when a topic comes up, such as a missing compliance disclosure or a large revenue opportunity.

Moments and sentiment analysis

Dubber Moments tags key points in each conversation and tracks sentiment and topic trends across many conversations.

Compliance posture

Dubber says its platform is certified to ISO 27001, GDPR and HIPAA standards and keeps an auditable record of recordings.

Gong

Call and meeting capture

Records and transcribes calls, meetings and emails, and ties them to the CRM and to the connected email and calendar.

Conversation analysis

Models look for topics, objections, competitor mentions, talk ratios and buying signals across recorded conversations.

Deal and pipeline risk

Flags deals that have gone quiet or have unresolved objections, and feeds Gong Forecast for pipeline views.

AI agents

Gong Agents draft follow-ups, update CRM fields, make pipeline edits and trigger enablement steps.

Coaching and enablement

Scorecards and call libraries support coaching; Gong Enable builds training from real customer conversations.

Engage and Forecast

Separate products for personalizing sales outreach (Engage) and for forecasting (Forecast) sit on the same data.

Dubber

Pricing could not be confirmed. See dubber.net.

Gong

Pricing could not be confirmed. See gong.io.