Gong review (2026): is it worth it?
Revenue AI platform that records and analyzes sales conversations
Black Friday: is there a Gong sale?
Gong report card
Weak · out of 4.0 · graded Nov 12, 2026
Best for recording and analysing sales calls for revenue teams
Gong records and transcribes sales calls and emails, flags risks and objections, and has agents that update the CRM. No prices are published, you ask for a proposal, and it's built for revenue teams, not general meeting notes.
Who Gong is for
- Fits if you run a sales team and want every call analysed
- Works for revenue and customer success teams that live in a CRM
Who Gong is not for
- Skip it if you want a price before talking to anyone, as it's a custom proposal
- Not for you if you want notes from internal meetings, as it's for revenue teams
- Skip it if you want to try it free, as no trial is listed
- Watch out: it needs a Microsoft 365 or Google Workspace email and calendar connection
- Watch out: pricing starts by asking how big your team is, with a platform fee on top
Why Gong gets a 1.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyNo prices are published: licences are per user plus a platform fee set by team size. You request a proposal.
- FFree plan and trialNo free plan or trial is listed anywhere on the pages read, so you pay from the first use.
- CFeaturesCall capture, topics and objections, deal risk, AI agents, coaching and forecasting. It's built for revenue teams, not for internal meetings.
- CEase of useNo store rating on record. It needs Microsoft 365 or Google Workspace connected, and setup for a team runs through the vendor.
- BPlatforms and integrationsA web platform with Salesforce, Zoom, Microsoft 365 and Google Workspace connections, and no desktop or phone apps on the listing.
What these grades rest on. Graded from this listing, whose facts were read from Gong's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Gong? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/gong#review"><img src="https://toolgpa.com/badge/gong.svg" alt="Gong: 1.8 GPA on ToolGPA" width="196" height="56"></a>Where Gong stands among AI meeting note takers
Gong's GPA of 1.8 is higher than 1 of the 68 other AI meeting note takers we grade, and level with 1.
It stands best on platforms and integrations (B, above 9 of 68) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 69 AI meeting note takers we grade, cut by the letter each got. Gong’s own letter is outlined.
- CValue for moneyAbove 16 of 68, level with 43
- FFree plan and trialAbove 0 of 68, level with 4
- CFeaturesAbove 0 of 68, level with 26
- CEase of useAbove 0 of 68, level with 36
- BPlatforms and integrationsAbove 9 of 68, level with 37
Keep Gong, or make your own?
Keep it
To replace Gong you would be making a bot that joins your calls and turns the talk into notes. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 66 of the 68 other AI meeting note takers grade higher.
What you could make
- Sales pipeline: an app builder makes this well.
What you could not
- A bot that joins your calls and turns the talk into notes.
- An AI agent, with the models and the safeguards behind it.
- Speech turned into text you can trust.
- People on the other end: coaches. No app builder makes those.
What this rests on. Gong’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Gong?
Gong records and transcribes sales calls, meetings and emails, then analyzes them for topics, objections, competitor mentions and deal risk. Its AI agents draft summaries, update CRM fields and suggest follow-ups. It is sold to sales, customer success and revenue operations teams through its sales team.
Worth knowing
- No prices are published; the page says licenses are priced per user plus a platform fee by team size.
- Pricing is a customized proposal, requested through a form that first asks the size of your team.
- It needs a Microsoft 365 or Google Workspace email and calendar connection to capture interactions.
- Built for revenue teams; it is not a general notetaker for internal meetings.
Key features
- Call and meeting capture
- Records and transcribes calls, meetings and emails, and ties them to the CRM and to the connected email and calendar.
- Conversation analysis
- Models look for topics, objections, competitor mentions, talk ratios and buying signals across recorded conversations.
- Deal and pipeline risk
- Flags deals that have gone quiet or have unresolved objections, and feeds Gong Forecast for pipeline views.
- AI agents
- Gong Agents draft follow-ups, update CRM fields, make pipeline edits and trigger enablement steps.
- Coaching and enablement
- Scorecards and call libraries support coaching; Gong Enable builds training from real customer conversations.
- Engage and Forecast
- Separate products for personalizing sales outreach (Engage) and for forecasting (Forecast) sit on the same data.
Gong pricing
We could not confirm Gong’s current pricing from its own site, so we are not listing plans here. See gong.io for current prices.
Works with
Gong alternatives
- Gong vs Jiminny
Free trial
- Gong vs Sybill
Free plan · from $30/mo
- Gong vs Avoma
Free trial · from $19/mo
- Gong vs Grain
Free plan · from $15/mo
- Gong vs Fireflies.ai
Free plan · from $10/mo
Common questions
Does Gong have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Gong is listed for Web.
Does Gong have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Gong is listed for Web.
Is Gong open source?
Gong is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.