Fireflies.ai vs Gong (2026): which should you pick?

Pick Fireflies.ai if

• Fits if your team wants every call transcribed and searchable in one place
• Works for sales or recruiting calls that need logging to a CRM or applicant tracker

Look elsewhere if

• Tight if you're staying free, since 400 minutes of storage is shared by the whole team and there are no downloads or video
• Pricey if you pay monthly, at $18 a seat for Pro against $10 on the yearly plan
• Not for you if you lean on AI Skills and soundbites, as plans include a one-time credit allowance and packs start at $5 a month
• Watch out: every teammate added counts as a paid seat, and team analytics need Business at $19
• Watch out: the Business trial needs a card, and SSO, SCIM and HIPAA are Enterprise only at $39 a seat yearly

Pick Gong if

• Fits if you run a sales team and want every call analysed
• Works for revenue and customer success teams that live in a CRM

Look elsewhere if

• Skip it if you want a price before talking to anyone, as it's a custom proposal
• Not for you if you want notes from internal meetings, as it's for revenue teams
• Skip it if you want to try it free, as no trial is listed
• Watch out: it needs a Microsoft 365 or Google Workspace email and calendar connection
• Watch out: pricing starts by asking how big your team is, with a platform fee on top

Fireflies.ai

• The Free plan stores 400 minutes per team, limits AI summaries and does not include transcript downloads or video recording.
• AI Skills, custom summary sections and soundbites draw on AI credits; plans include only a one-time allowance and extra packs start at $5 a month.
• Conversation intelligence starts on Business. SSO, SCIM and HIPAA compliance are Enterprise only, and Enterprise is billed annually.
• Every teammate added to a workspace counts as a paid seat on paid plans.

Gong

• No prices are published; the page says licenses are priced per user plus a platform fee by team size.
• Pricing is a customized proposal, requested through a form that first asks the size of your team.
• It needs a Microsoft 365 or Google Workspace email and calendar connection to capture interactions.
• Built for revenue teams; it is not a general notetaker for internal meetings.

Fireflies.ai

Notetaker bot or bot-free capture

Invite the Fireflies notetaker to a call or let it auto-join meetings on your calendar. The desktop app can instead take notes from device audio with no bot in the meeting.

Transcripts and AI summaries

Every plan includes unlimited transcription, and paid plans add unlimited AI summaries with an overview, notes and action items. Fireflies lists support for 100+ languages.

AskFred and Live Assist

AskFred is an AI assistant for questions about meeting content. In the desktop app, a floating Live Assist pane shows notes, the transcript and AskFred during the call.

Fireflies Talk dictation

Hold a key and speak to dictate text into any app from the desktop app. Fireflies says this is free and unlimited on every plan, including Free.

Conversation intelligence

Business and Enterprise add analytics on team and individual conversations. Free and Pro do not include them.

Integrations and MCP server

Connects to CRMs, project tools, applicant tracking systems and dialers such as Aircall and RingCentral. An MCP server exposes meeting data to assistants like Claude and ChatGPT.

Gong

Call and meeting capture

Records and transcribes calls, meetings and emails, and ties them to the CRM and to the connected email and calendar.

Conversation analysis

Models look for topics, objections, competitor mentions, talk ratios and buying signals across recorded conversations.

Deal and pipeline risk

Flags deals that have gone quiet or have unresolved objections, and feeds Gong Forecast for pipeline views.

AI agents

Gong Agents draft follow-ups, update CRM fields, make pipeline edits and trigger enablement steps.

Coaching and enablement

Scorecards and call libraries support coaching; Gong Enable builds training from real customer conversations.

Engage and Forecast

Separate products for personalizing sales outreach (Engage) and for forecasting (Forecast) sit on the same data.

Fireflies.ai

• Free$0

  Unlimited transcription and limited AI summaries, with 400 minutes of storage per team and 20 AI credits.

• Pro$10

  per seat / month, billed annually ($18 billed monthly)

  Unlimited AI summaries, 8,000 minutes of storage per seat, video recording, and transcript and recording downloads.

• Business$19

  per seat / month, billed annually ($29 billed monthly)

  Unlimited storage plus team and individual conversation intelligence.

• Enterprise$39

  per seat / month, billed annually only

  Adds SSO and SCIM, HIPAA and FERPA compliance, with volume discounts as the team grows.

Gong

Pricing could not be confirmed. See gong.io.

Fireflies.ai

• Annual discount

  Save up to 44% with annual billing

  Fireflies' pricing page says annual billing saves up to 44%: Pro is $10 instead of $18 per seat a month, and Business is $19 instead of $29.

• Education

  10% off paid plans for students

  Fireflies' help center lists a 10% discount on Pro, Business or Enterprise for students, on monthly or yearly plans. It is claimed by emailing support from a school address.

• Nonprofit

  10% off paid plans for NGOs and nonprofits

  The same help article lists a 10% discount on Pro, Business or Enterprise for NGOs and non-profit organizations, requested by emailing support from the organization's email domain.

Gong

No public discounts listed.