Gong vs Sybill (2026): which should you pick?

Pick Gong if

• Fits if you run a sales team and want every call analysed
• Works for revenue and customer success teams that live in a CRM

Look elsewhere if

• Skip it if you want a price before talking to anyone, as it's a custom proposal
• Not for you if you want notes from internal meetings, as it's for revenue teams
• Skip it if you want to try it free, as no trial is listed
• Watch out: it needs a Microsoft 365 or Google Workspace email and calendar connection
• Watch out: pricing starts by asking how big your team is, with a platform fee on top

Pick Sybill if

• Fits if you're on a sales team and your reps skip typing up their calls
• Works for teams on HubSpot or Salesforce who want call notes pushed into the CRM

Look elsewhere if

• Skip it if you're not in sales, since the product is built around deals and CRMs
• Pricey if you want CRM autofill, which sits on Business at $90 a user
• Tight if you stay free: 20 summaries a month per team and 3 months of storage
• Watch out: AI credits reset weekly and cap usage on every plan
• Watch out: SSO is an add-on below Enterprise

Gong

• No prices are published; the page says licenses are priced per user plus a platform fee by team size.
• Pricing is a customized proposal, requested through a form that first asks the size of your team.
• It needs a Microsoft 365 or Google Workspace email and calendar connection to capture interactions.
• Built for revenue teams; it is not a general notetaker for internal meetings.

Sybill

• AI credits reset weekly (500 on Free, 2,500 on Pro, 5,000 per user on Business) and cap usage.
• Free storage is 3 months, and Free includes AI summaries for only 20 meetings a month per team.
• SSO is an optional add-on below Enterprise; Business is sold by booking a demo.
• The mobile app for in-person meetings is mentioned, but its platforms are not listed on the pages read.

Gong

Call and meeting capture

Records and transcribes calls, meetings and emails, and ties them to the CRM and to the connected email and calendar.

Conversation analysis

Models look for topics, objections, competitor mentions, talk ratios and buying signals across recorded conversations.

Deal and pipeline risk

Flags deals that have gone quiet or have unresolved objections, and feeds Gong Forecast for pipeline views.

AI agents

Gong Agents draft follow-ups, update CRM fields, make pipeline edits and trigger enablement steps.

Coaching and enablement

Scorecards and call libraries support coaching; Gong Enable builds training from real customer conversations.

Engage and Forecast

Separate products for personalizing sales outreach (Engage) and for forecasting (Forecast) sit on the same data.

Sybill

Magic summaries and briefs

Summaries after each call and pre-meeting briefs that pull the deal's context into one page; unlimited from Pro.

Ask Sybill

A chat assistant over calls, dialer calls and emails, extended to CRM and Slack context on Business.

CRM autofill

Fills CRM fields after calls: summaries are pushed from Pro, and 10 autofilled fields come with Business.

Follow-up emails and tasks

Drafts a follow-up email in one click and carries out tasks, available on every plan including Free.

Deal workspace

Deal pipeline and a workspace per deal collect meetings, emails and notes; summaries appear on Business.

Recording and languages

An invisible recorder captures calls, a mobile app covers in-person meetings, and the page lists 100+ languages.

Gong

Pricing could not be confirmed. See gong.io.

Sybill

• Free$0

  500 credits a week, unlimited transcripts, 20 AI summaries a month per team, follow-up emails, 3 months of storage.

• Pro$30

  per user / month, billed annually ($36 billed monthly)

  2,500 credits a week, unlimited summaries and storage, customizable summaries, summaries pushed to the CRM.

• Business$90

  per user / month, billed annually ($108 billed monthly)

  5,000 credits a week per user, CRM context in Ask Sybill, CRM autofill (10 fields), API and MCP, two-way Slack.

• EnterpriseCustom

  Unlimited credits and CRM autofill, SSO, a dedicated account manager, data migration and a support Slack channel.

Gong

No public discounts listed.

Sybill

• Annual discount

  Save 17% with annual billing

  Sybill's pricing page shows annual billing at 17% off: Pro $30 instead of $36 and Business $90 instead of $108 per user a month.