Elium vs Guru (2026): which should you pick?

Pick Elium if

• Fits if you have 10 or more people who need one governed knowledge base
• Works for companies that tie their wiki to Microsoft 365 or Zendesk

Look elsewhere if

• Not for you if you have fewer than 10 users, as every plan has a 10-user minimum
• Skip it if you want a free plan, as there isn't one
• Watch out: the trial starts with a call to the Elium team
• Pricey if you need approvals or SSO, which need Corporate at €20 a user billed yearly
• Watch out: prices are in euros and Enterprise isn't priced

Pick Guru if

• Fits if you want one checked source of answers for staff and for your AI tools
• Works for support, sales or IT teams that need cited answers without leaving Slack or Teams

Look elsewhere if

• Skip it if you want to see a price or try it before talking to sales, because you can't do either
• Pricey if most of your people only read, since every invited user takes a paid seat
• Not for you if you want a native phone app, as mobile means a web app or Slack
• Watch out: canceling needs written notice 15 days before renewal, and Guru doesn't issue refunds
• Tight if you're small, as setup means building collections, assigning experts and wiring connectors

Elium

• Every plan has a 10-user minimum, so very small teams cannot buy it.
• There is no free plan, and the free trial starts with a call with the Elium team.
• Approval workflows, SSO, audit trail, the browser extension and MCP connections need Corporate at €20 per user / month billed yearly.
• Prices are shown in euros; Enterprise pricing is not published.

Guru

• Guru publishes no prices: its pricing page describes custom packages scoped with the sales team, and the site offers no self-serve signup.
• Every invited user takes a paid seat, including people who only read content.
• There is no native mobile app; phones use a mobile web app or Slack, and Guru says its desktop experience has the most complete functionality.
• Canceling requires written notice at least 15 days before the renewal date, and Guru does not issue refunds.

Elium

Content ownership and review

Each article has an owner, and stale content or gaps are flagged and routed to that owner to verify. Expiry reminders are on every plan.

AI answers with sources

Staff can ask questions and get AI answers that cite the source article. Unlimited AI search and answers are included, with no usage credits.

MCP and AI agent connections

The Corporate plan connects ChatGPT, Claude or custom agents over the Model Context Protocol, keeping permissions and citations.

Templates, AI editor and decision trees

Articles are written with an AI editor and reusable templates, and decision trees guide readers through multi-step procedures.

Governance and reporting

Approval workflows, duplicate and gap detection, and dashboards on content, search and AI answers come with Corporate. SSO and audit trail are on Corporate as well.

Connectors and import

The integrations page lists 65 integrations, including SharePoint, OneDrive and Google Drive imports, Teams and Zendesk, and Markdown import.

Guru

Verified knowledge base

Knowledge is organized into collections and kept current through verification. Usage signals, content age and policy rules handle most checks, and the rest are routed to assigned experts.

Knowledge Agents

Chat-style agents answer questions with citations, run multi-step research across sources and can act in connected systems, such as creating a ticket, as the signed-in user.

Search across connected sources

More than 100 connectors bring enterprise apps, databases and file systems into one search index, and each source keeps its original access permissions.

AI-drafted documentation

Agents turn conversations, meetings and tickets into draft documents and route them to subject-matter experts for review before anything is published.

Answers inside other tools

Guru answers questions in Slack and Microsoft Teams, in a browser extension for Chrome, Edge and Opera, and through an MCP server that AI tools can query.

Governance controls

Role-based access, SAML SSO and SCIM, audit logs with lineage, and DLP masking that redacts personal and sensitive data when content is ingested.

Elium

• Team€15

  per user / month, billed yearly (€18 billed monthly)

  Expiry reminders, AI editor and templates, decision trees, multilingual content, unlimited AI search with sources. 10-user minimum, 1 admin included.

• Corporate€20

  per user / month, billed yearly (€24 billed monthly)

  Adds MCP connections for AI agents, approval workflows, gap detection, dashboards, a browser extension, SSO and audit trail. 10-user minimum, 3 admins included.

• EnterpriseCustom

  Custom AI assistants next to a CRM or help desk, dedicated team, private-cloud or on-premise hosting options, 99.5% uptime SLA and full API. Volume-based pricing.

Guru

• Custom packageCustom

  Quoted by sales from an organization's scale, knowledge complexity and AI maturity; includes platform access and a team of solution engineers.

Elium

• Annual discount

  Save 17% with yearly billing

  The pricing page shows Team at €15 per user a month billed yearly against €18 billed monthly, and Corporate at €20 against €24.

Guru

• Nonprofit

  Guru for Good nonprofit pricing

  Guru for Good offers the product at a reduced cost to eligible 501(c)(3) nonprofits that contact the company. The pricing page does not state the size of the discount.