Elium review (2026): is it worth €15 a month per user, billed yearly?
Governed company knowledge base for people and AI agents
Black Friday: is there a Elium sale?
Elium report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for larger teams running a governed knowledge base
Elium is a company knowledge base with content owners, expiry reminders and AI answers that cite sources. Every plan has a 10-user minimum, there's no free plan, and the trial begins with a call to its team.
Who Elium is for
- Fits if you have 10 or more people who need one governed knowledge base
- Works for companies that tie their wiki to Microsoft 365 or Zendesk
Who Elium is not for
- Not for you if you have fewer than 10 users, as every plan has a 10-user minimum
- Skip it if you want a free plan, as there isn't one
- Watch out: the trial starts with a call to the Elium team
- Pricey if you need approvals or SSO, which need Corporate at €20 a user billed yearly
- Watch out: prices are in euros and Enterprise isn't priced
Why Elium gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money€15 a user a month billed yearly, with a 10-user minimum, so at least €150 a month. That's well past the $82.50 dearer quarter for docs tools.
- CFree plan and trialA free trial that needs no card, though it starts with a short call. No free plan.
- CFeaturesContent ownership, AI answers, templates, decision trees and reporting. But approval workflows, SSO, audit trail and MCP connections need Corporate at €20.
- CEase of useNo store rating on record. You set up spaces, owners and connectors to Microsoft 365 and others.
- BPlatforms and integrationsWeb app plus a browser extension, with Microsoft 365, SharePoint, Google Drive, Teams, Zendesk and Slack links.
What these grades rest on. Graded from this listing, whose facts were read from Elium's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/elium#review"><img src="https://toolgpa.com/badge/elium.svg" alt="Elium: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Elium stands among docs and wiki tools
Elium's GPA of 2.0 is higher than 6 of the 86 other docs and wiki tools we grade, and level with 10.
It stands best on platforms and integrations (B, above 28 of 86) and worst on value for money (D, above 0).
Its paid plans start at about $16.76 a month for each person, against a middle price of $18.50 for the category: 25 of the 57 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 20 tools score higher and cost less.
Each grade against the category
Every bar is all 87 docs and wiki tools we grade, cut by the letter each got. Elium’s own letter is outlined.
- DValue for moneyAbove 0 of 86, level with 18
- CFree plan and trialAbove 9 of 86, level with 31
- CFeaturesAbove 2 of 86, level with 51
- CEase of useAbove 25 of 86, level with 39
- BPlatforms and integrationsAbove 28 of 86, level with 54
Price against what you get
Each dot is one of 79 docs and wiki tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Elium, or make your own?
Keep it
To replace Elium you would be making a search engine with an AI model behind it. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 70 of the 86 other docs and wiki tools grade higher. It costs $201.10 a year.
What you could make
- Wiki and templates: an app builder makes these well.
What you could not
- A search engine with an AI model behind it.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, Microsoft 365, SharePoint and OneDrive among them, and has an API.
- What a company asks for before it lets staff use something: single sign-on and roles and permissions.
What this rests on. Elium’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Elium?
Elium is a knowledge management platform where each piece of content has an owner, is flagged when it goes stale, and is served to staff and to AI assistants from one source. It is aimed at operations, customer service and IT support teams. Plans are priced per user with a 10-user minimum, and the vendor is based in Belgium with EU-only hosting.
Worth knowing
- Every plan has a 10-user minimum, so very small teams cannot buy it.
- There is no free plan, and the free trial starts with a call with the Elium team.
- Approval workflows, SSO, audit trail, the browser extension and MCP connections need Corporate at €20 per user / month billed yearly.
- Prices are shown in euros; Enterprise pricing is not published.
Key features
- Content ownership and review
- Each article has an owner, and stale content or gaps are flagged and routed to that owner to verify. Expiry reminders are on every plan.
- AI answers with sources
- Staff can ask questions and get AI answers that cite the source article. Unlimited AI search and answers are included, with no usage credits.
- MCP and AI agent connections
- The Corporate plan connects ChatGPT, Claude or custom agents over the Model Context Protocol, keeping permissions and citations.
- Templates, AI editor and decision trees
- Articles are written with an AI editor and reusable templates, and decision trees guide readers through multi-step procedures.
- Governance and reporting
- Approval workflows, duplicate and gap detection, and dashboards on content, search and AI answers come with Corporate. SSO and audit trail are on Corporate as well.
- Connectors and import
- The integrations page lists 65 integrations, including SharePoint, OneDrive and Google Drive imports, Teams and Zendesk, and Markdown import.
Elium pricing
As of Nov 13, 2026, Elium is a paid product with a free trial, starting at €15 per user / month, billed yearly (€18 billed monthly), 10-user minimum.
- Starts at
- €15 per user / month, billed yearly (€18 billed monthly), 10-user minimum
- Free plan
- None
- Free trial
- Free trial that starts with a short call with the Elium team; no credit card required
| Plan | Price | What you get |
|---|---|---|
| Team | €15per user / month, billed yearly (€18 billed monthly) | Expiry reminders, AI editor and templates, decision trees, multilingual content, unlimited AI search with sources. 10-user minimum, 1 admin included. |
| Corporate | €20per user / month, billed yearly (€24 billed monthly) | Adds MCP connections for AI agents, approval workflows, gap detection, dashboards, a browser extension, SSO and audit trail. 10-user minimum, 3 admins included. |
| Enterprise | Custom | Custom AI assistants next to a CRM or help desk, dedicated team, private-cloud or on-premise hosting options, 99.5% uptime SLA and full API. Volume-based pricing. |
Read from elium.com on Nov 13, 2026. Prices change, so confirm with Elium before you buy.
Ways to pay less
- Annual discountSave 17% with yearly billing
The pricing page shows Team at €15 per user a month billed yearly against €18 billed monthly, and Corporate at €20 against €24.
Stated on elium.com
Works with
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Common questions
Does Elium have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Elium is listed for Web.
Does Elium have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Elium is listed for Web.
Is Elium open source?
Elium is not described as open source on its own site, as read on Nov 13, 2026.
Does Elium have an API?
Yes. Elium offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.