Helpjuice
Hosted knowledge base software with a design built for you
What is Helpjuice?
Helpjuice is hosted knowledge base software for customer help centers and internal company knowledge. Every plan includes unlimited articles, an editor with live collaboration and publishing approvals, analytics, localization and a knowledge base design customized by Helpjuice's own team. Plans are flat monthly prices that differ in user count, storage, SSO and access to the AI suite, which adds an AI writer, AI search and a chatbot.
Helpjuice is a paid product with a free trial, starting at $249 per month for 30 users. See every plan
Good for
- Support teams that want a branded customer help center
- Companies keeping public and internal knowledge bases in one tool
- Large organizations: the top plan has no user limit
Worth knowing
- There is no free plan: when the 14-day trial ends, the account becomes inactive until a paid plan is chosen.
- The entry plan costs $249 a month for 30 users and leaves out SSO and the AI writer, AI search and chatbot.
- Anyone with credentials to log in counts as a user, and file storage is capped at 12 GB, 24 GB or 38 GB depending on the plan.
- The pricing page shows monthly prices only and mentions no annual billing option.
Key features
- Editor and publishing controls
- Articles support scheduled publishing, publish approval, expiration dates, version history and content reuse, plus tabs, accordions and embedded files and media.
- Live collaboration and workflows
- Several authors can work on an article in real time, leave comments and feedback notes, assign tasks and move content through approval flows.
- Customized design
- Helpjuice's team builds the knowledge base design to match your brand when you sign up, and a visual editor and a code editor allow further changes.
- AI suite
- An AI writer drafts articles, AI search interprets what a reader means, and an AI chatbot answers questions from the knowledge base. It is included from the AI-Knowledge Base plan.
- Localization
- A knowledge base can be published in as many languages as needed with a language switcher, and AI Article Translation covers more than 40 languages.
- Analytics
- Reports show the impact of articles, the topics people read, what they search for and how productive authors are.
Helpjuice pricing
- Starts at
- $249 per month for 30 users
- Free plan
- None
- Free trial
- 14-day free trial with full access to all features, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Knowledge Base | $249per month | 30 users and 12 GB of file storage, with the essential features, a customized design and AI article translation. No AI suite or SSO. |
| AI-Knowledge Base | $449per month | 100 users and 24 GB of storage, adding SSO and the AI suite: AI writer, AI search, AI chatbot and the step-by-step tutorial builder. |
| Unlimited AI-Knowledge Base | $799per month | Unlimited users and 38 GB of storage, with SSO, the AI suite and unlimited customization credits. |
Read from helpjuice.com on Oct 6, 2026. Prices change, so confirm with Helpjuice before you buy.
Ways to pay less
- NonprofitDiscounts for nonprofits
The pricing FAQ says Helpjuice offers special discounts to nonprofits that contact its team. No rate is published.
Stated on helpjuice.com - EducationDiscounts for educational institutions
The pricing FAQ says Helpjuice offers special discounts to educational institutions that contact its team. No rate is published.
Stated on helpjuice.com
Works with
Helpjuice alternatives
- Helpjuice vs Document360
Free trial
- Helpjuice vs KnowledgeOwl
Free trial · from $100/mo
- Helpjuice vs HelpDocs
Free trial · from $99/mo
- Helpjuice vs ProProfs Knowledge Base
Free plan · from $49/mo
- Helpjuice vs Archbee
Free trial · from $80/mo
Common questions
Is Helpjuice free?
No, Helpjuice is a paid product, but you can try it first. 14-day free trial with full access to all features, no credit card required.
How much does Helpjuice cost?
Helpjuice lists 3 plans. Knowledge Base: $249 per month. AI-Knowledge Base: $449 per month. Unlimited AI-Knowledge Base: $799 per month. Prices were read from helpjuice.com on Oct 6, 2026.
What platforms does Helpjuice work on?
Helpjuice is available on Web. It also has a browser extension.
Does Helpjuice offer any discounts?
Helpjuice publicly lists the following: Discounts for nonprofits; Discounts for educational institutions.
Does Helpjuice have an Android app?
No Android app was listed when its pages were read on Oct 6, 2026. Helpjuice is listed for Web.
Does Helpjuice have an iPhone app?
No iPhone app was listed when its pages were read on Oct 6, 2026. Helpjuice is listed for Web.
Is Helpjuice open source?
Helpjuice is not described as open source on its own site, as read on Oct 6, 2026.
Does Helpjuice have an API?
Yes. Helpjuice offers a public API, according to its own site.
What does Helpjuice integrate with?
Helpjuice's listing names Salesforce, Confluence, Slack, Zendesk, Help Scout and Google Analytics. A listing names up to eight integrations, so it may connect to more.
Does Helpjuice have a student discount?
Discounts for educational institutions. The pricing FAQ says Helpjuice offers special discounts to educational institutions that contact its team. No rate is published.
Who makes Helpjuice?
Helpjuice is made by Helpjuice, Inc. It dates from 2011.
What are the alternatives to Helpjuice?
The closest alternatives to Helpjuice in our directory are Document360, KnowledgeOwl, HelpDocs, ProProfs Knowledge Base and Archbee. Each one has a side-by-side comparison with Helpjuice.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 6, 2026.