KnowledgeOwl
Knowledge base software with unlimited readers on every plan
What is KnowledgeOwl?
KnowledgeOwl is hosted knowledge base software for internal and customer-facing documentation. Authors write in a rich text editor with versioning, article statuses and reusable snippets, while readers get search, an AI chatbot and access controlled through reader groups. Every plan allows unlimited readers and is priced by tier plus the number of authors and knowledge bases, and the vendor migrates existing content and builds a custom theme at no extra charge.
KnowledgeOwl is a paid product with a free trial, starting at $100 per month for 1 author and 1 knowledge base. See every plan
Good for
- Documentation teams that want migration and onboarding done with them
- Knowledge bases with many readers and only a few authors
- Nonprofits and B Corporations, which get a 25% discount
Worth knowing
- Each plan includes only 1 author and 1 knowledge base; additional ones are listed at $25 per author and $50 per knowledge base.
- Basic has no custom domain, HTML/CSS/JS branding control, developer API or remote authentication. Those start on Pro at $250 a month.
- SAML SSO, Salesforce SSO and custom author roles need the Business plan at $500 a month.
- Articles are capped by plan: 1,000 on Basic, 2,500 on Pro and 5,000 on Business.
Key features
- Editor and versioning
- A no-code rich text editor with reusable content snippets, article statuses from Draft to Needs Review, and major and minor versions that can be compared and restored.
- Search and AI chatbot
- Search needs no tagging and includes semantic search, a synonym library and indexed PDF content. The AI chatbot answers only from the knowledge base and links to its source articles.
- Reader access controls
- Unlimited reader groups decide who can read which content. Remote authentication starts on Pro, and SAML and Salesforce single sign-on on Business.
- AI writing help
- AI credits cover first drafts and outlines, article summaries, meta descriptions and style guide review: 100 a month on Basic, 500 on Pro and 1,000 on Business.
- Owl Analytics
- Built-in reports track searches, article performance and content gaps, keeping 45 days of data on Basic, 90 days on Pro and 450 days on Business.
- Migration and theme build
- KnowledgeOwl's team migrates existing content, builds a custom branded theme at no extra charge and holds regular 1:1 onboarding calls until launch.
KnowledgeOwl pricing
- Starts at
- $100 per month for 1 author and 1 knowledge base
- Free plan
- None
- Free trial
- 30-day free trial, no credit card required; the pricing page says it can be extended for free
| Plan | Price | What you get |
|---|---|---|
| Basic | $100per month | 1 author and 1 knowledge base, up to 1,000 articles, 100 AI credits and 45 days of analytics. No custom domain, developer API or SSO. |
| Pro | $250per month | Up to 2,500 articles and 500 AI credits, adding a custom domain, HTML/CSS/JS branding control, the developer API, remote authentication and reader reports. |
| Business | $500per month | Up to 5,000 articles and 1,000 AI credits, adding SAML and Salesforce SSO, custom author roles, payment by invoice and a 99.5% uptime guarantee. |
| Enterprise | $1,250per month | Custom article, author and knowledge base counts, 10,000 AI credits, dedicated account management, custom terms and a 99.9% uptime SLA. |
Read from knowledgeowl.com on Oct 6, 2026. Prices change, so confirm with KnowledgeOwl before you buy.
Ways to pay less
- Nonprofit25% off for nonprofits and B Corps
The KnowledgeOwl for Good discount gives nonprofits, B Corporations and purpose-driven organizations 25% off.
Stated on knowledgeowl.com
Works with
KnowledgeOwl alternatives
- KnowledgeOwl vs Helpjuice
Free trial · from $249/mo
- KnowledgeOwl vs Document360
Free trial
- KnowledgeOwl vs HelpDocs
Free trial · from $99/mo
- KnowledgeOwl vs ProProfs Knowledge Base
Free plan · from $49/mo
- KnowledgeOwl vs Confluence
Free plan · from $6.70/mo
Common questions
Is KnowledgeOwl free?
No, KnowledgeOwl is a paid product, but you can try it first. 30-day free trial, no credit card required; the pricing page says it can be extended for free.
How much does KnowledgeOwl cost?
KnowledgeOwl lists 4 plans. Basic: $100 per month. Pro: $250 per month. Business: $500 per month. Enterprise: $1,250 per month. Prices were read from knowledgeowl.com on Oct 6, 2026.
What platforms does KnowledgeOwl work on?
KnowledgeOwl is available on Web.
Does KnowledgeOwl offer any discounts?
KnowledgeOwl publicly lists the following: 25% off for nonprofits and B Corps.
Does KnowledgeOwl have an Android app?
No Android app was listed when its pages were read on Oct 6, 2026. KnowledgeOwl is listed for Web.
Does KnowledgeOwl have an iPhone app?
No iPhone app was listed when its pages were read on Oct 6, 2026. KnowledgeOwl is listed for Web.
Is KnowledgeOwl open source?
KnowledgeOwl is not described as open source on its own site, as read on Oct 6, 2026.
Does KnowledgeOwl have an API?
Yes. KnowledgeOwl offers a public API, according to its own site.
What does KnowledgeOwl integrate with?
KnowledgeOwl's listing names Salesforce, Zendesk, Intercom, Slack, Microsoft Teams, Zapier, Okta and Google Analytics. A listing names up to eight integrations, so it may connect to more.
Who makes KnowledgeOwl?
KnowledgeOwl is made by Silly Moose, LLC. It dates from 2011.
What are the alternatives to KnowledgeOwl?
The closest alternatives to KnowledgeOwl in our directory are Helpjuice, Document360, HelpDocs, ProProfs Knowledge Base and Confluence. Each one has a side-by-side comparison with KnowledgeOwl.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 6, 2026.