Feedier vs Medallia (2026): which should you pick?
As of Nov 13, 2026, Feedier grades higher than Medallia: 2.0 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Feedier grades higher on the free plan and platforms. Medallia grades higher on value for money and features. They get the same grade on ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Feedier
Customer feedback analysis platform with AI and MCP access
Free trial · from $200/mo
Which one is for you
Pick Feedier if
- Fits if your feedback already sits in several tools and you want it analysed together
- Works for teams that want comments ranked by business impact
Look elsewhere if
- Pricey if you have volume: $200 a month for 2,500 comments, $800 at 10,000
- Skip it if you want to collect feedback, as the survey builder is Enterprise only
- Watch out: comments past the plan cost $0.08 each
- Watch out: the pricing page shows dollars while its FAQ says euros, so check the currency
Pick Medallia if
- Fits if you run feedback programs across a contact centre, digital channels and staff
- Works for large companies that want one contract covering several experience programs
Look elsewhere if
- Skip it if you want a quick survey or form, since this is built for enterprise programs
- Not for you if you need a price before talking to sales, because none is published
- Watch out: pricing is by experience data records in annual tiers, which is hard to estimate in advance
- Too light for nothing, but too heavy for small teams that just need a few surveys
How we grade them
| 2.0GPAFeedierFair | 1.8GPAMedalliaWeak | |
|---|---|---|
| Value for money | D$200 a month for 2,500 comments analysed, rising to $800 at 10,000, well above the forms category's $19 middle. | CNo price is published. The pricing page describes annual tiers based on experience data records, not seats or surveys, so there's nothing to compare against the forms category's $19 middle. |
| Free plan and trial | C14-day free trial with 2,500 comments of analysis, no card. No free plan afterwards. | FNo free plan and no trial are listed. Access starts with a conversation with the vendor. |
| Features | CComment analysis, source connectors, reports and revenue-based prioritisation. But the survey builder is Enterprise only, so Business users analyse feedback gathered elsewhere. | BFeedback capture across channels, text analytics with alerts, role-based reports and employee programs. The listing shows no gap in the job, only that it's a bigger job than a form tool does. |
| Ease of use | CNo store rating on record. You connect sources and set up the analysis. | CNo store rating on record. It's an enterprise platform with programs to set up, roles to assign and alerts to route, so expect a learning curve. |
| Platforms and integrations | BWeb only, with Qualtrics, Medallia, Salesforce, Power BI, Trustpilot, Claude and ChatGPT. | CWeb only on the listing, and no integrations are named. |
| Best for | analysing feedback you already collect | enterprise feedback programs across many channels |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Feedier and Medallia. How we grade
Where they differ
- Feedier also covers workflow automation.
- Medallia also covers dashboards.
In commonWebAI featuresSurveysReports
At a glance
| Feedier | Medallia | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $200 per month for 2,500 comments analyzed | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial with 2,500 comments of analysis, no card needed. | None listed |
| Web | ||
| Made by | Feedier Technologies | Medallia, Inc. |
| Price read from | feedier.ai | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Feedier
- Business is billed per comment analyzed ($0.08 each beyond the plan); imports of scores and users are not charged.
- The survey builder is Enterprise only, so Business users analyze feedback collected elsewhere.
- Business allows 500,000 feedback items imported; past that, new imports pause.
- The pricing page shows dollar prices while its FAQ quotes €0.08, so the currency should be confirmed.
Medallia
- No prices are published; the pricing page says to contact the company.
- Pricing is described as an experience data record model in annual tiers, not per seat or per survey.
- It is built for enterprise programs, so it is heavier than a form or small-survey tool.
Key features
Feedier
- Comment analysis
- AI groups comments into topics using a taxonomy you set, and flags weak signals across sources.
- Source connectors
- It reads from tools such as Qualtrics, Medallia, Salesforce, Trustpilot and support systems, and sends insights back.
- Ask Feedier
- An AI chat answers questions about your feedback, and an MCP server lets Claude, ChatGPT or other agents query the data.
- Reports and action plans
- Live reports export to PDF or PowerPoint, and action plans and workflows turn findings into tasks.
- Revenue-based prioritization
- Issues are ranked by revenue impact using CRM and other business data, not only by how many people mention them.
- Survey builder
- A native survey builder is part of the Enterprise plan, for teams starting a new feedback program.
Medallia
- Feedback capture across channels
- Collects surveys and signals from digital journeys, contact centers and employee programs into one platform.
- AI and text analytics
- Medallia says all data is analyzed with its AI-powered analytics, which drive alerts and closed-loop workflows.
- Role-based reporting
- Reports are shaped by role so that frontline teams and executives see the feedback relevant to them.
- Employee experience programs
- Listening programs cover the employee journey from candidate to exit.
- Agile Research
- Pre-built surveys for quick market insights, a product line that now also answers at the former CheckMarket address.
Plans
Feedier
Business (Pay as you go)$200
per month for 2,500 comments analyzed, billed monthly
Unlimited users, reports and workflows. Price rises with volume: $800 a month at 10,000 comments.
EnterpriseCustom
Annual license with survey builder, unlimited feedback, SSO and multi-entity rollout; sold through sales.
Medallia
Pricing could not be confirmed. See medallia.com.
Common questions
Which is cheaper, Feedier or Medallia?
As of Nov 13, 2026, Feedier starts at $200 per month for 2,500 comments analyzed, and Medallia has no price we could confirm.
Which has a free plan, Feedier or Medallia?
As of Nov 13, 2026, neither Feedier nor Medallia has a free plan. Feedier has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.