Glassbox vs UXCam (2026): which should you pick?
As of Nov 12, 2026, UXCam grades higher than Glassbox: 2.2 against 2.0 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Glassbox grades higher on features. UXCam grades higher on the free plan. They get the same grade on value for money, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
UXCam
Product analytics and session replay for mobile apps and websites
Free trial
Which one is for you
Pick Glassbox if
- Fits if you run a large site or app and want replay and journey analysis
- Works for teams that need on-premise or hybrid hosting
Look elsewhere if
- Not for you if you run a small site, since there's no self-serve or free option
- Skip it if you need a price up front: none is published
- Watch out: the three packages differ in sampling, retention and modules
- Watch out: compliance features are sold as add-ons
Pick UXCam if
- Fits if you run a mobile app and want to watch real sessions
- Works for a product team with a developer to add the SDK
Look elsewhere if
- Skip it if you want a price on the page, as plans are quoted after a form
- Not for you if you need a free plan, as there's only the 14-day trial
- Skip it if you have a plain website with no app, where web-first tools cost less
- Watch out: no desktop apps are listed, so you read results in a web dashboard
How we grade them
| 2.0GPAGlassboxFair | 2.2GPAUXCamFair | |
|---|---|---|
| Value for money | CNo price is published; cost depends on package, retention and sessions. With nothing to compare, it sits in the middle. | CNo prices are published; plans follow monthly sessions and are quoted after a form. |
| Free plan and trial | FNo free plan or free trial is on record for it. | C14-day trial with full features and no card. No free plan. |
| Features | BSession replay, journey analytics, mobile app analytics, heatmaps and compliance add-ons. The listing shows no gap in the core job. | CSession replay, heatmaps, funnels, retention, dashboards and an AI analyst for apps. It's built for mobile and needs an SDK in the app. |
| Ease of use | CNo rating on record. Rollout goes through the vendor. | CNo store rating on record. A developer must add the SDK before anything shows up. |
| Platforms and integrations | BWeb, with Jira, Slack, Microsoft Teams, Adobe Analytics, Google Analytics, Splunk, New Relic and Qualtrics. | BSDKs for iOS, Android, React Native, Flutter and Cordova, with web analytics too, and a web dashboard. No desktop app. |
| Best for | session replay for large digital teams | session replay for mobile apps |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Glassbox and UXCam. How we grade
Where they differ
- Glassbox also covers reports.
In commonWebAI featuresDashboardsWeb analyticsSession replay
At a glance
| Glassbox | UXCam | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | 14-day free trial with full feature access, no credit card required. |
| Web | ||
| Made by | Glassbox | UXCam |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Glassbox
- No prices are published; cost is set by package, data retention period and session volume.
- Three packages (Production Operation, Marketing/Business, Product) differ in sampling, retention and modules.
- It is sold through sales, with cloud, hybrid and on-premise options listed by the vendor.
- Aimed at enterprises, so small sites have no self-serve or free option.
UXCam
- Prices are not published: the pricing page says plans follow monthly sessions and are quoted after a form is filled in.
- Data is collected through an SDK that developers add to the app; the vendor lists iOS, Android, React Native, Flutter and Cordova.
- The product is used through a web dashboard; no desktop apps are listed.
Key features
Glassbox
- Session replay
- Replays of web and mobile sessions. The Production Operation package records 100% of sessions; the other two packages record 10%.
- Customer journey analytics
- Journey maps, funnel analysis and struggle and error analysis to find where users run into friction.
- Mobile app analytics
- Session capture and analytics for native mobile apps as well as websites.
- Insights Assistant
- An AI assistant for asking questions of session and journey data, alongside AI-based alerts on struggles.
- Interaction maps and heatmaps
- On-page engagement maps showing where users click and scroll.
- Compliance add-ons
- Add-on solutions for financial organizations cover fraud, accessibility and call center, with digital record keeping.
UXCam
- Session replay
- Replays of real sessions on apps and websites, with UXCam pointing to the sessions it considers most relevant.
- Heatmaps
- Taps, clicks and rage taps are collected automatically per screen, and releases can be compared side by side.
- Funnels, retention and segments
- Standard product analytics reports for drop-off, retention and churn, with segments to filter them.
- Dashboards
- Dashboards that the vendor says can be generated from a plain-language description of what to track.
- Tara AI analyst
- An AI assistant that flags weekly changes in the data and links the sessions that explain them.
- MCP server
- UXCam data can be queried from AI tools that support MCP, such as Claude, ChatGPT and Cursor.
Plans
Glassbox
Pricing could not be confirmed. See glassbox.com.
UXCam
Pricing could not be confirmed. See uxcam.com.
Common questions
Which is cheaper, Glassbox or UXCam?
As of Nov 12, 2026, Glassbox has no price we could confirm, and UXCam has no price we could confirm.
Which has a free plan, Glassbox or UXCam?
As of Nov 12, 2026, neither Glassbox nor UXCam has a free plan. UXCam has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.