Kixie vs RingCentral
We give Kixie a 2.2 GPA and RingCentral a 3.0, out of 4.0. RingCentral grades higher on features, ease of use and platforms. They get the same grade on value for money and the free plan.
Price, platforms and features side by side. The table says where each price was read and when.
RingCentral
Cloud phone system with texting, fax, video meetings and team chat
How we grade them
| 2.2GPAKixieFair | 3.0GPARingCentralVery good | |
|---|---|---|
| Value for money | CNo published prices: the pricing page lists three plans, and Kixie's own fact page says per-seat prices are quoted per team. With no figure it sits at the ordinary grade, and there's no per-head cost for five to give. | C$20 a head for a team of five on Core, billed yearly ($30 monthly), which is the price for 1-5 users. That's just past this category's dearer quarter ($19.99), so middle of the road, not cheap. Automatic recording and CRM links need Advanced at $25. |
| Free plan and trial | CA 7-day free trial with no credit card needed. No free plan. | CA 14-day free trial for new subscribers, with texting left out of it. No free plan, and the listing doesn't say whether the trial needs a card. |
| Features | CCalls and texts that sync both ways with your CRM, IVR, queues, recording, live coaching and a power dialer. It does the sales calling job fully, but that's narrower than a full phone system, and the AI extras are paid add-ons. | BUnlimited US and Canada calls, phone menus, call queues, fax, 300-person video meetings, team chat and an AI assistant for call notes. That's the whole phone job, though Core's 25 texts a person a month is stingy. |
| Ease of use | CNo App Store rating on record. You'll need to connect your CRM and set up dial lists before it earns its keep. | A4.83 from about 78,000 App Store ratings, which is about as good as it gets for a work phone app. |
| Platforms and integrations | BA Chrome extension and a web dashboard, with HubSpot, Salesforce, Pipedrive, Zoho, Zapier and a developer API. No desktop or phone apps on record. | AWeb, Mac, Windows, iPhone and Android, with Salesforce, HubSpot, Zendesk, ServiceNow, Microsoft Teams, Google Workspace and Slack on the integrations list. |
| Best for | sales reps dialing from inside their CRM | calls, texts, fax and meetings in one app |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Kixie and RingCentral. How we grade
Where they differ
- Only Kixie lists a browser extension.
- Only RingCentral lists macOS, Windows, iOS and Android apps.
- RingCentral also covers transcription, team chat and video calls.
At a glance
| Kixie | RingCentral | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | Not published | $20 per user / month for 1-5 users, billed annually ($30 billed monthly) |
| Free plan | None | None |
| Free trial | 7-day free trial, no credit card required | 14-day free trial for new subscribers; texting is not included in the trial |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | Kixie | RingCentral |
| Price read from | Not confirmed | ringcentral.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Kixie
- Inside sales and SDR teams making many calls from a CRM
- HubSpot, Salesforce, Pipedrive or Zoho users who want calls logged automatically
- US and Canada teams that want unlimited minutes
RingCentral
- Businesses that want calls, texts, meetings and chat in one app
- Teams spread over several offices or locations
- Companies using Microsoft Teams that want RingCentral calling inside it
Worth knowing
Kixie
- Kixie publishes no plan prices: the pricing page lists three plans, and its own fact page says per-seat prices are quoted per team.
- AI Human Voice Detection is limited to the Multi-Line PowerDialer plan and is sold as a premium add-on.
- ConnectionBoost, Conversation Intelligence and Do Not Call compliance are add-ons on top of a plan.
- Kixie's pages name a Chrome extension and a web dashboard but list no desktop or mobile apps.
RingCentral
- The listed prices are for 1-5 users; the page switches to other prices for 6-100 users, and 100+ users must contact sales.
- Automatic call recording and CRM integrations need Advanced; Core records calls on demand only.
- Add-ons are extra: AI Receptionist from $39, Business SMS Booster $25 and Call Queues Booster $35, as shown on the pricing page.
- Texting needs TCR registration, which may carry fees, and is not available during the free trial.
Key features
Kixie
- PowerDialer
- A list-based outbound dialer that calls one line at a time or, on the Multi-Line PowerDialer plan, up to four lines at once.
- Two-way CRM integration
- Calls, texts, dispositions and recordings sync with HubSpot, Salesforce, Pipedrive, Zoho and others, and unknown callers become new CRM contacts.
- Business SMS and team inbox
- One-to-one and templated texts from a business number, a shared SMS inbox for the team, and automatic texts sent after a call outcome.
- Inbound call center tools
- IVR auto-attendant, ring groups, call queues with callback, rule-based routing and find-me/follow-me on every plan.
- Live coaching and reporting
- Managers can listen, whisper or barge into live calls, and dashboards show call volume, connection rates and leaderboards.
- ConnectionBoost and voicemail drop
- Local presence numbers and spam-label protection aim to raise answer rates, and voicemail drop leaves a recorded message in one click.
RingCentral
- Calling and numbers
- Unlimited calling within the US and Canada. The plan includes one company number; each extra local or toll-free number costs $4.99 a month.
- Business texting
- Texts from the business number: 25 per user a month on Core, 100 on Advanced and 200 in the bundles. SMS needs carrier (TCR) registration first.
- Call menus and routing
- Multi-level phone menus, call queues and rules by business hours or availability, managed for several locations from one admin portal.
- Video meetings, chat and fax
- The same app runs video meetings for up to 300 people, team messaging with file sharing, and fax from the business number.
- AI assistant
- Included at no extra cost: real-time call and meeting notes, transcription, meeting summaries, and help writing and translating messages.
- AI Receptionist
- Answers calls around the clock, handles FAQs, books appointments and routes callers to staff. An add-on starting at $39, included in the bundles.
Plans
Kixie
Pricing could not be confirmed. See kixie.com.
RingCentral
Core$20
per user / month, billed annually ($30 billed monthly)
Price for 1-5 users. Unlimited US and Canada calling, on-demand call recording, 100 toll-free minutes, 25 texts per user a month and 300-person meetings.
Advanced$25
per user / month, billed annually ($35 billed monthly)
Price for 1-5 users. Adds CRM integrations, multiple sites, automatic call recording, reports, 1,000 toll-free minutes and 100 texts per user a month.
AI CE Bundle with AIRCustom
AI Customer Engagement Bundle: adds AI Receptionist, the SMS and call queue boosters, Webinar, 10,000 toll-free minutes and 200 texts per user a month.
AI CE Bundle with AIR and ACECustom
Adds AI Conversation Expert: call scoring, coaching, automatic call summaries and multi-level reporting on top of the bundle above.
Ways to pay less
Kixie
No public discounts listed.
RingCentral
- Annual discount
Save up to 33% by paying annually
The pricing page lists Core at $20 per user a month billed annually against $30 billed monthly, and Advanced at $25 against $35.
