Aircall vs Kixie
We give Aircall a 2.6 GPA and Kixie a 2.2, out of 4.0. Aircall grades higher on features, ease of use and platforms. Kixie grades higher on value for money. They get the same grade on the free plan.
Price, platforms and features side by side. The table says where each price was read and when.
Aircall
Cloud phone system for sales and support teams, with AI voice agents
Free trial · from $30/mo
How we grade them
| 2.6GPAAircallGood | 2.2GPAKixieFair | |
|---|---|---|
| Value for money | D$30 a head for five on Essentials, billed yearly, which puts it in this category's dearest tenth ($29 and up). There's a 3-license minimum, so even one person pays $90 a month. Summaries and the power dialer need Professional at $50. | CNo published prices: the pricing page lists three plans, and Kixie's own fact page says per-seat prices are quoted per team. With no figure it sits at the ordinary grade, and there's no per-head cost for five to give. |
| Free plan and trial | CThere's a free trial with 100 AI Voice Agent minutes, but the listing doesn't give its length or say whether it needs a card. No free plan. | CA 7-day free trial with no credit card needed. No free plan. |
| Features | BA shared call inbox, phone menus and queues, recording with AI transcripts on every plan, 50 AI Voice Agent minutes a month, and a power dialer on Professional. It covers the whole job for a calling team. | CCalls and texts that sync both ways with your CRM, IVR, queues, recording, live coaching and a power dialer. It does the sales calling job fully, but that's narrower than a full phone system, and the AI extras are paid add-ons. |
| Ease of use | B4.5 from about 340 App Store ratings. Fine, though that's not many ratings for a phone app. | CNo App Store rating on record. You'll need to connect your CRM and set up dial lists before it earns its keep. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone, Android and a Chrome extension, with 250+ integrations such as Salesforce, HubSpot, Zendesk and Intercom, plus APIs and webhooks. | BA Chrome extension and a web dashboard, with HubSpot, Salesforce, Pipedrive, Zoho, Zapier and a developer API. No desktop or phone apps on record. |
| Best for | sales and support teams that log calls in a CRM | sales reps dialing from inside their CRM |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Aircall and Kixie. How we grade
Where they differ
- Only Aircall lists macOS, Windows, iOS and Android apps.
- Aircall also covers transcription, shared inbox and AI support agent.
In commonWebBrowser extensionPublic APIAI featuresBusiness phone lineBusiness texting
At a glance
| Aircall | Kixie | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $30 per license / month, billed annually | Not published |
| Free plan | None | None |
| Free trial | Free trial with 100 AI Voice Agent minutes at sign-up; its length is not stated | 7-day free trial, no credit card required |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | Aircall | Kixie |
| Price read from | aircall.io | Not confirmed |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Aircall
- Sales and support teams that log every call in a CRM or help desk
- Teams of three or more sharing the same incoming lines
- Businesses that want an AI agent to take overflow or after-hours calls
Kixie
- Inside sales and SDR teams making many calls from a CRM
- HubSpot, Salesforce, Pipedrive or Zoho users who want calls logged automatically
- US and Canada teams that want unlimited minutes
Worth knowing
Aircall
- Essentials and Professional need at least 3 licenses; Enterprise starts at 25.
- The page lists annual prices; monthly billing gives up the stated 25% annual saving.
- One local or toll-free number is included; each extra number is $6 a month, and international calls on Essentials and Professional cost extra.
- Add-ons include AI Assist Pro at $49, Analytics+ at $15 and WhatsApp at $10 per seat a month; extra AI Voice Agent minutes cost $175 for 500.
Kixie
- Kixie publishes no plan prices: the pricing page lists three plans, and its own fact page says per-seat prices are quoted per team.
- AI Human Voice Detection is limited to the Multi-Line PowerDialer plan and is sold as a premium add-on.
- ConnectionBoost, Conversation Intelligence and Do Not Call compliance are add-ons on top of a plan.
- Kixie's pages name a Chrome extension and a web dashboard but list no desktop or mobile apps.
Key features
Aircall
- Shared call inbox
- Calls and texts land in a shared inbox where teammates assign them, comment on them and see shared contacts, with ring groups and extensions.
- Call routing
- Keypad menus, business-hours and date rules and call queues on every plan. Professional adds smart routing by CRM owner and queue callback.
- Recording and AI transcripts
- Calls and voicemails are recorded and transcribed on every plan. Summaries, sentiment and key topics come with Professional.
- AI Voice Agents
- AI agents answer calls in 38 languages, handle FAQs, book meetings and hand off to staff. Each plan includes 50 minutes a month; more are sold in bundles.
- Outbound tools
- Professional adds a Power Dialer that works through up to 1,000 imported numbers, voicemail drop and outbound calling campaigns.
- 250+ integrations
- Calls sync to CRMs and help desks such as Salesforce, HubSpot, Zendesk and Intercom, with APIs and webhooks for custom work.
Kixie
- PowerDialer
- A list-based outbound dialer that calls one line at a time or, on the Multi-Line PowerDialer plan, up to four lines at once.
- Two-way CRM integration
- Calls, texts, dispositions and recordings sync with HubSpot, Salesforce, Pipedrive, Zoho and others, and unknown callers become new CRM contacts.
- Business SMS and team inbox
- One-to-one and templated texts from a business number, a shared SMS inbox for the team, and automatic texts sent after a call outcome.
- Inbound call center tools
- IVR auto-attendant, ring groups, call queues with callback, rule-based routing and find-me/follow-me on every plan.
- Live coaching and reporting
- Managers can listen, whisper or barge into live calls, and dashboards show call volume, connection rates and leaderboards.
- ConnectionBoost and voicemail drop
- Local presence numbers and spam-label protection aim to raise answer rates, and voicemail drop leaves a recorded message in one click.
Plans
Aircall
Essentials$30
per license / month, billed annually
3-license minimum. Unlimited US and Canada calls, SMS and MMS, a shared inbox, recordings with AI transcripts, IVR and 50 AI Voice Agent minutes a month.
Professional$50
per license / month, billed annually
3-license minimum. Adds AI call summaries, smart routing and queue callback, Power Dialer, outbound campaigns, whisper and barge, and full API access.
EnterpriseCustom
For 25 licenses or more. Adds unlimited global calls, SSO and SCIM, HIPAA compliance, an enterprise SLA and prioritized support.
Kixie
Pricing could not be confirmed. See kixie.com.
Ways to pay less
Aircall
- Annual discount
Save 25% by paying annually
Aircall's pricing page states that annual billing costs 25% less than monthly billing, with the 3-license minimum either way.
Kixie
No public discounts listed.
