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ToolGPA

Aircall vs JustCall

We give Aircall a 2.6 GPA and JustCall a 2.4, out of 4.0. Aircall grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

Aircall

Cloud phone system for sales and support teams, with AI voice agents

Free trial · from $30/mo
Full detailsaircall.io

JustCall

Cloud phone and SMS system for sales and support teams

Free trial · from $29/mo
Full detailsjustcall.io

How we grade them

2.6GPAAircallGood2.4GPAJustCallFair
Value for money
D$30 a head for five on Essentials, billed yearly, which puts it in this category's dearest tenth ($29 and up). There's a 3-license minimum, so even one person pays $90 a month. Summaries and the power dialer need Professional at $50.
D$29 a head for five on Team, billed yearly ($39 monthly), right at this category's dearest tenth ($29 and up). There's a 2-license minimum, so one person still pays $58 a month. The power dialer needs Pro at $49.
Free plan and trial
CThere's a free trial with 100 AI Voice Agent minutes, but the listing doesn't give its length or say whether it needs a card. No free plan.
CA 14-day free trial with no credit card needed. No free plan.
Features
BA shared call inbox, phone menus and queues, recording with AI transcripts on every plan, 50 AI Voice Agent minutes a month, and a power dialer on Professional. It covers the whole job for a calling team.
BNumbers in 70+ countries, calls, SMS, MMS and WhatsApp in a team inbox, phone menus, unlimited AI transcription, and power and predictive dialers higher up. It covers the whole job, and then some for sales teams.
Ease of use
B4.5 from about 340 App Store ratings. Fine, though that's not many ratings for a phone app.
C4.37 from about 1,100 App Store ratings, behind the better-rated phone apps here. There's routing and CRM setup to do before a team is running.
Platforms and integrations
AWeb, Mac, Windows, iPhone, Android and a Chrome extension, with 250+ integrations such as Salesforce, HubSpot, Zendesk and Intercom, plus APIs and webhooks.
AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack and Zapier, plus a public API.
Best forsales and support teams that log calls in a CRMsales teams calling and texting in many countries

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Aircall and JustCall. How we grade

Price against what you get

Aircall starts at $30 a month for each person and scores 3.3 out of 4 on features, ease of use and platforms. JustCall starts at $29 a month for each person and scores 3.0.

Aircall scores higher, and starts $1 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, 1 scores higher than Aircall for less, and 5 score higher than JustCall for less.

Features, ease of use and platforms, averaged

C2.0B3.0A4.0$5$10$20$50More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessAircallJustCall

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of business phone systems, and the best at every price

Where they differ

  • Aircall starts at $30 per license / month, billed annually. JustCall starts at $29 per user / month, billed annually ($39 billed monthly).
  • Only Aircall lists a browser extension.
  • Aircall also covers shared inbox and AI support agent.
In commonWebmacOSWindowsiOSAndroidPublic APIAI featuresTranscriptionBusiness phone lineBusiness texting

At a glance

AircallJustCall
PricingFree trialFree trial
Starts at$30 per license / month, billed annually$29 per user / month, billed annually ($39 billed monthly)
Free planNoneNone
Free trialFree trial with 100 AI Voice Agent minutes at sign-up; its length is not stated14-day free trial, no credit card required
Web
macOS
Windows
iOS
Android
Browser extension
Made byAircallJustCall
Price read fromaircall.iojustcall.io
CheckedOct 17, 2026Oct 17, 2026

Who each one suits

Aircall

  • Sales and support teams that log every call in a CRM or help desk
  • Teams of three or more sharing the same incoming lines
  • Businesses that want an AI agent to take overflow or after-hours calls

JustCall

  • Sales teams making many outbound calls from a CRM
  • Support teams that take calls and texts in one shared inbox
  • Teams with numbers in several countries

Worth knowing

Aircall

  • Essentials and Professional need at least 3 licenses; Enterprise starts at 25.
  • The page lists annual prices; monthly billing gives up the stated 25% annual saving.
  • One local or toll-free number is included; each extra number is $6 a month, and international calls on Essentials and Professional cost extra.
  • Add-ons include AI Assist Pro at $49, Analytics+ at $15 and WhatsApp at $10 per seat a month; extra AI Voice Agent minutes cost $175 for 500.

JustCall

  • Every self-serve plan needs at least 2 licenses, and Business needs at least 10.
  • Included calling covers the region picked at signup and excludes toll-free, international and forwarded calls; texts sent by workflows or bulk campaigns are not included.
  • AI Review Assist costs $9 per user on Team and Pro; it is included in Pro Plus.
  • The AI Voice Agent is billed by the minute: the first 100 minutes are free, with volume rates down to $0.15 a minute.

Key features

Aircall

Shared call inbox
Calls and texts land in a shared inbox where teammates assign them, comment on them and see shared contacts, with ring groups and extensions.
Call routing
Keypad menus, business-hours and date rules and call queues on every plan. Professional adds smart routing by CRM owner and queue callback.
Recording and AI transcripts
Calls and voicemails are recorded and transcribed on every plan. Summaries, sentiment and key topics come with Professional.
AI Voice Agents
AI agents answer calls in 38 languages, handle FAQs, book meetings and hand off to staff. Each plan includes 50 minutes a month; more are sold in bundles.
Outbound tools
Professional adds a Power Dialer that works through up to 1,000 imported numbers, voicemail drop and outbound calling campaigns.
250+ integrations
Calls sync to CRMs and help desks such as Salesforce, HubSpot, Zendesk and Intercom, with APIs and webhooks for custom work.

JustCall

Numbers in 70+ countries
Local, mobile and toll-free numbers in more than 70 countries. Every account includes two standard numbers, and existing numbers can be ported in.
Shared SMS, MMS and WhatsApp inbox
A team inbox for texts and WhatsApp, with SMS workflows and bots. Bulk SMS campaigns start on the Pro plan.
IVR and call routing
Call menus on every plan; Pro adds intelligent routing, queue callback and advanced roles, and Business adds unlimited calling and SMS.
Sales dialers
A power dialer from Pro, and in SalesPro a dynamic dialer and a predictive dialer that rings up to 10 lines at once.
AI transcription and coaching
Unlimited AI transcription minutes on every plan under fair use. Pro Plus adds AI call scoring, real-time agent assist and sentiment analysis.
AI Voice Agent
An add-on that answers calls around the clock in 14 languages, books meetings, sends texts and hands callers to a person.

Plans

Aircall

  • Essentials$30

    per license / month, billed annually

    3-license minimum. Unlimited US and Canada calls, SMS and MMS, a shared inbox, recordings with AI transcripts, IVR and 50 AI Voice Agent minutes a month.

  • Professional$50

    per license / month, billed annually

    3-license minimum. Adds AI call summaries, smart routing and queue callback, Power Dialer, outbound campaigns, whisper and barge, and full API access.

  • EnterpriseCustom

    For 25 licenses or more. Adds unlimited global calls, SSO and SCIM, HIPAA compliance, an enterprise SLA and prioritized support.

JustCall

  • Team$29

    per user / month, billed annually ($39 billed monthly)

    Minimum 2 licenses. Unlimited US and Canada calling and AI transcription (fair use), 500 SMS segments per license, IVR and 100+ integrations.

  • Pro$49

    per user / month, billed annually ($69 billed monthly)

    Minimum 2 licenses. Adds 1,000 SMS segments per license, a power dialer, bulk SMS, queue callback, smart routing and Salesforce CTI.

  • Pro Plus$89

    per user / month, billed annually ($109 billed monthly)

    Minimum 2 licenses. Adds AI Review Assist, an AI notetaker, SMS copilot, real-time agent assist, AI call scoring and sentiment analysis.

  • BusinessCustom

    Minimum 10 licenses. Unlimited calling and SMS, single sign-on, an enterprise SLA, HIPAA compliance and a dedicated support line.

  • SalesProCustom

    Minimum 2 licenses. A sales dialer suite with a predictive dialer of up to 10 lines, unlimited outbound calling and AI coaching.

Ways to pay less

Aircall

  • Annual discount

    Save 25% by paying annually

    Aircall's pricing page states that annual billing costs 25% less than monthly billing, with the 3-license minimum either way.

JustCall

  • Annual discount

    Save up to 29% with annual billing

    JustCall's pricing page offers up to 29% off for paying annually: Team is $29 a month billed annually against $39 billed monthly.

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