JustCall
Cloud phone and SMS system for sales and support teams
JustCall report card
Fair · out of 4.0 · graded Oct 17, 2026
Best for sales teams calling and texting in many countries
JustCall is a phone system for sales and support teams, with numbers in more than 70 countries, a shared inbox for texts and WhatsApp, and AI transcription on every plan. But it's $29 a person a month with a 2-license minimum, and the dialers start on Pro at $49.
Who JustCall is for
- Great if your sales team needs local numbers in several countries
- Handy when texts, WhatsApp and calls should share one team inbox
- Good for teams that want every call transcribed without paying extra
Who JustCall is not for
- Not for you if you're one person, since every plan needs at least 2 licenses
- Pricey if you want AI call scoring, which comes with Pro Plus at $89 a person
- Tight if you call toll-free numbers or abroad a lot, as included calling leaves those out
Why JustCall gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$29 a head for five on Team, billed yearly ($39 monthly), right at this category's dearest tenth ($29 and up). There's a 2-license minimum, so one person still pays $58 a month. The power dialer needs Pro at $49.
- CFree plan and trialA 14-day free trial with no credit card needed. No free plan.
- BFeaturesNumbers in 70+ countries, calls, SMS, MMS and WhatsApp in a team inbox, phone menus, unlimited AI transcription, and power and predictive dialers higher up. It covers the whole job, and then some for sales teams.
- CEase of use4.37 from about 1,100 App Store ratings, behind the better-rated phone apps here. There's routing and CRM setup to do before a team is running.
- APlatforms and integrationsWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack and Zapier, plus a public API.
What these grades rest on. Graded from this listing, whose facts were read from JustCall's own pages on 17 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/justcall#review"><img src="https://toolgpa.com/badge/justcall.svg" alt="JustCall: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where JustCall stands among business phone systems
JustCall's GPA of 2.4 is higher than 8 of the 19 other business phone systems we grade, and level with 4.
It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (D, above 0).
Its paid plans start at $29 a month for each person, against a middle price of $19 for the category: 15 of the 16 others that charge start lower.
On features, ease of use and platforms it scores 3.0 out of 4. 5 tools score higher and cost less.
Each grade against the category
Every bar is all 20 business phone systems we grade, cut by the letter each got. JustCall’s own letter is outlined.
- DValue for moneyAbove 0 of 19, level with 2
- CFree plan and trialAbove 8 of 19, level with 10
- BFeaturesAbove 10 of 19, level with 9
- CEase of useAbove 1 of 19, level with 11
- APlatforms and integrationsAbove 9 of 19, level with 10
Price against what you get
Each dot is one of 17 business phone systems. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep JustCall, or make your own?
Keep it
To replace JustCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It costs $348 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- Texts from a business number, registered with the carriers.
- Speech turned into text you can trust.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, HubSpot, Salesforce and Pipedrive among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- People on the other end: coaches. No app builder makes those.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. JustCall’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is JustCall?
JustCall is a cloud phone system that gives a team business numbers in more than 70 countries for calls, SMS, MMS and WhatsApp from one app. Plans include calling minutes, text messages and AI transcription in a chosen region, and higher tiers add dialers for outbound sales, AI call scoring and coaching. An AI voice agent that answers calls is sold on top.
JustCall is a paid product with a free trial, starting at $29 per user / month, billed annually ($39 billed monthly). See every plan
Good for
- Sales teams making many outbound calls from a CRM
- Support teams that take calls and texts in one shared inbox
- Teams with numbers in several countries
Worth knowing
- Every self-serve plan needs at least 2 licenses, and Business needs at least 10.
- Included calling covers the region picked at signup and excludes toll-free, international and forwarded calls; texts sent by workflows or bulk campaigns are not included.
- AI Review Assist costs $9 per user on Team and Pro; it is included in Pro Plus.
- The AI Voice Agent is billed by the minute: the first 100 minutes are free, with volume rates down to $0.15 a minute.
Key features
- Numbers in 70+ countries
- Local, mobile and toll-free numbers in more than 70 countries. Every account includes two standard numbers, and existing numbers can be ported in.
- Shared SMS, MMS and WhatsApp inbox
- A team inbox for texts and WhatsApp, with SMS workflows and bots. Bulk SMS campaigns start on the Pro plan.
- IVR and call routing
- Call menus on every plan; Pro adds intelligent routing, queue callback and advanced roles, and Business adds unlimited calling and SMS.
- Sales dialers
- A power dialer from Pro, and in SalesPro a dynamic dialer and a predictive dialer that rings up to 10 lines at once.
- AI transcription and coaching
- Unlimited AI transcription minutes on every plan under fair use. Pro Plus adds AI call scoring, real-time agent assist and sentiment analysis.
- AI Voice Agent
- An add-on that answers calls around the clock in 14 languages, books meetings, sends texts and hands callers to a person.
JustCall pricing
- Starts at
- $29 per user / month, billed annually ($39 billed monthly)
- Free plan
- None
- Free trial
- 14-day free trial, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Team | $29per user / month, billed annually ($39 billed monthly) | Minimum 2 licenses. Unlimited US and Canada calling and AI transcription (fair use), 500 SMS segments per license, IVR and 100+ integrations. |
| Pro | $49per user / month, billed annually ($69 billed monthly) | Minimum 2 licenses. Adds 1,000 SMS segments per license, a power dialer, bulk SMS, queue callback, smart routing and Salesforce CTI. |
| Pro Plus | $89per user / month, billed annually ($109 billed monthly) | Minimum 2 licenses. Adds AI Review Assist, an AI notetaker, SMS copilot, real-time agent assist, AI call scoring and sentiment analysis. |
| Business | Custom | Minimum 10 licenses. Unlimited calling and SMS, single sign-on, an enterprise SLA, HIPAA compliance and a dedicated support line. |
| SalesPro | Custom | Minimum 2 licenses. A sales dialer suite with a predictive dialer of up to 10 lines, unlimited outbound calling and AI coaching. |
Read from justcall.io on Oct 17, 2026. Prices change, so confirm with JustCall before you buy.
Ways to pay less
- Annual discountSave up to 29% with annual billing
JustCall's pricing page offers up to 29% off for paying annually: Team is $29 a month billed annually against $39 billed monthly.
Stated on justcall.io
How people rate the JustCall app
4.4
out of 5 for the iPhone and iPad app
- 5 stars76%
- 4 stars7%
- 3 stars5%
- 2 stars2%
- 1 star10%
1,144 ratings on the App Store in the United States, read Oct 17, 2026. It rates the app, not everything the product does. See the listing
Works with
JustCall alternatives
- JustCall vs Aircall
Free trial · from $30/mo
- JustCall vs CloudTalk
Free trial · from $25/mo
- JustCall vs Dialpad
Free trial · from $15/mo
- JustCall vs Kixie
Free trial
- JustCall vs RingCentral
Free trial · from $20/mo
Common questions
Is JustCall free?
No, JustCall is a paid product, but you can try it first. 14-day free trial, no credit card required.
How much does JustCall cost?
JustCall lists 5 plans. Team: $29 per user / month, billed annually ($39 billed monthly). Pro: $49 per user / month, billed annually ($69 billed monthly). Pro Plus: $89 per user / month, billed annually ($109 billed monthly). Business: custom pricing. SalesPro: custom pricing. Prices were read from justcall.io on Oct 17, 2026.
What platforms does JustCall work on?
JustCall is available on Web, macOS, Windows, iOS and Android.
Does JustCall offer any discounts?
JustCall publicly lists the following: Save up to 29% with annual billing.
How is JustCall rated?
JustCall's iPhone and iPad app averages 4.4 out of 5 from 1,144 ratings on the App Store in the United States, as read on Oct 17, 2026. That is the store's rating of the app, not a score from us.
Does JustCall have a Linux app?
No Linux app was listed when its pages were read on Oct 17, 2026. JustCall is listed for Web, macOS, Windows, iOS and Android.
Is JustCall open source?
JustCall is not described as open source on its own site, as read on Oct 17, 2026.
Does JustCall have an API?
Yes. JustCall offers a public API, according to its own site.
What does JustCall integrate with?
JustCall's listing names HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack and Zapier. A listing names up to eight integrations, so it may connect to more.
Who makes JustCall?
JustCall is made by JustCall.
What are the alternatives to JustCall?
The closest alternatives to JustCall in our directory are Aircall, CloudTalk, Dialpad, Kixie and RingCentral. Each one has a side-by-side comparison with JustCall.
How does JustCall compare with other business phone systems?
JustCall's GPA of 2.4 is higher than 8 of the 19 other business phone systems we grade, and level with 4. It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (D, above 0).
Is JustCall good value for money?
ToolGPA grades JustCall D for value for money. Its paid plans start at $29 a month for each person, against a middle price of $19 for the category: 15 of the 16 others that charge start lower. On features, ease of use and platforms it scores 3.0 out of 4. 5 tools score higher and cost less.
Could I make my own version of JustCall?
To replace JustCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It costs $348 a year. What you could not make: Phone numbers and calls carried over the phone network. Texts from a business number, registered with the carriers. Speech turned into text you can trust. Apps for macOS, Windows, iOS and Android that stay in step with each other. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 17, 2026. What people say is linked where it appears.