Price against what you get
Best-value business phone systems
Going by our grades, RingCentral, Quo, Dialpad, Grasshopper and 1 more give the most for the money among business phone systems: no tool on this chart scores higher without costing more.
Paid plans start at a middle price of $19 a month across the 17 that charge, from $6.99 (Unitel Voice) to $30 (Aircall). 5 of the 17 score above the category's average while starting at or below its middle price. 0 cost more than the middle price and score below the average.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- Nothing scores higher without costing more
- The best score at each price
- Has a free plan
- No free plan
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Paste this where you want it. The picture links back here and is redrawn whenever a price or a grade changes. Use it freely, with the link left in.
<a href="https://toolgpa.com/charts/business-phones"><img src="https://toolgpa.com/charts/business-phones/chart.svg" alt="17 business phone systems by starting price and by ToolGPA score" width="1200" height="675" style="max-width:100%;height:auto"></a>The best at every price
Each step is the highest score business phone systems reach at that price or below. Nothing on the chart beats these without costing more.
$6.99
a month to start · scores 2.3 of 4
- Unitel Voice$6.99 per month for 1 user, billed yearly ($9.99 billed monthly)CCB
$14
a month to start · scores 3.0 of 4
- Grasshopper$14 per month, billed annuallyCAB
$15
a month to start · scores 3.3 of 4
$20
a month to start · scores 3.7 of 4
- RingCentral$20 per user / month for 1-5 users, billed annually ($30 billed monthly)BAA
Paying more for less
The business phone systems that the most others beat on both counts: a higher score and a lower starting price.
- JustCallStarts at $29 a month for each person and scores 3.0 of 4.5 of 16 score higher for lessBCA
- CloudTalkStarts at $25 a month for each person and scores 3.0 of 4.5 of 16 score higher for lessBCA
- 800.comStarts at $19 a month and scores 2.3 of 4.4 of 16 score higher for lessCCB
- TalkrouteStarts at $19 a month and scores 2.7 of 4.4 of 16 score higher for lessCCA
- CallHippoStarts at $19 a month for each person and scores 3.0 of 4.2 of 16 score higher for lessBCA
A high starting price often means a product is sold to companies and has no small plan, and a score is three letters, not the whole product. Read a tool’s own page before ruling it out.
The four quarters
Where the tools fall when the chart is cut at the middle price and the average score.
More for less5
Each scores above the category's average and starts at or below its middle price.
Costs more, scores more6
Each scores above the average and starts above the middle price.
RingCentral, Ooma Office, Vonage Business Communications, Aircall, CloudTalk, JustCall
Costs less, scores less6
Each scores below the average and starts at or below the middle price.
Talkroute, Unitel Voice, Google Voice, Calilio, KrispCall, 800.com
Costs more, scores less0
Each scores below the average and starts above the middle price.
None.
All 17 on the chart
Highest score first, then lowest price. The last column counts the tools that score higher and start lower.
| # | Tool | Score | Features, ease, platforms | A month | As its listing states it | Score higher for less |
|---|---|---|---|---|---|---|
| 1 | RingCentral | 3.7 | BAA | $20 | $20 per user / month for 1-5 users, billed annually ($30 billed monthly) | None |
| 2 | Dialpad | 3.3 | BBA | $15 | $15 per user / month, billed annually ($27 billed monthly) | None |
| 3 | Quo | 3.3 | BBA | $15 | $15 per user / month, billed annually ($19 billed monthly) | None |
| 4 | Ooma Office | 3.3 | BAB | $19.95 | $19.95 per user / month, no contract | None |
| 5 | Vonage Business Communications | 3.3 | CAA | $19.99 | $19.99 per line / month for one line, plus taxes and fees | None |
| 6 | Aircall | 3.3 | BBA | $30 | $30 per license / month, billed annually | 1 |
| 7 | Grasshopper | 3.0 | CAB | $14 | $14 per month, billed annually | None |
| 8 | Nextiva | 3.0 | BCA | $15 | $15 per user / month, billed annually ($23 billed monthly) | None |
| 9 | CallHippo | 3.0 | BCA | $19 | $19 per user / month, billed yearly ($25 billed monthly) | 2 |
| 10 | CloudTalk | 3.0 | BCA | $25 | $25 per user / month, billed annually ($34 billed monthly) | 5 |
| 11 | JustCall | 3.0 | BCA | $29 | $29 per user / month, billed annually ($39 billed monthly) | 5 |
| 12 | Talkroute | 2.7 | CCA | $19 | $19 per month for 1 user, plus $5 per additional user | 4 |
| 13 | Unitel Voice | 2.3 | CCB | $6.99 | $6.99 per month for 1 user, billed yearly ($9.99 billed monthly) | None |
| 14 | Google Voice | 2.3 | CCB | $10 | $10 per month for one user; team plans $10 per user / month plus Workspace | None |
| 15 | Calilio | 2.3 | CCB | $12 | $12 per user / month, billed annually ($15 billed monthly) | None |
| 16 | KrispCall | 2.3 | CCB | $12 | $12 per user / month, billed annually ($15 billed monthly) | None |
| 17 | 800.com | 2.3 | CCB | $19 | $19 per month for 1 user, billed annually ($23 billed monthly) | 4 |
How business phone systems grade
Every bar is all the business phone systems we grade, cut by the letter each got on that count.
- Value for moneyaverage 2.2
- Free plan and trialaverage 1.3
- Featuresaverage 2.5
- Ease of useaverage 2.5
- Platforms and integrationsaverage 3.5
An A is worth 4 and an F nothing. C is the ordinary grade. Every business phones grade in one table
Not on the chart
Sold for a single payment, or with no public price that can be put as dollars a month. They are graded like the rest.
Common questions
Which business phone systems give the most for the money?
RingCentral, Quo, Dialpad, Grasshopper and Unitel Voice. Each is the highest-scoring tool at its price or below: Unitel Voice scores 2.3 out of 4 and starts at $6.99 a month; Grasshopper scores 3.0 out of 4 and starts at $14 a month; Dialpad scores 3.3 out of 4 and starts at $15 a month for each person; Quo scores 3.3 out of 4 and starts at $15 a month for each person; RingCentral scores 3.7 out of 4 and starts at $20 a month for each person. This goes by ToolGPA's own grades for features, ease of use and platforms, averaged out of 4, set against the price each tool's paid plans start at.
Which business phone systems are best for under $20 a month?
RingCentral, with a score of 3.7 out of 4: the highest among the 14 that start at $20 a month or less. RingCentral starts at $20 a month for each person.
Which business phone systems cost the most for what they offer?
On this chart, JustCall (starts at $29 a month for each person, scores 3.0 out of 4, and 5 tools score higher for less), CloudTalk (starts at $25 a month for each person, scores 3.0 out of 4, and 5 tools score higher for less) and 800.com (starts at $19 a month, scores 2.3 out of 4, and 4 tools score higher for less). A high starting price often means a product is sold to companies and has no small plan, so check what the price includes before ruling one out.
How much do business phone systems cost?
The middle starting price is $19 a month: half of the 17 business phone systems with a recurring price start below that and half above. 0 of the 20 in this directory have no paid plan, and 1 of those that charge also have a free plan.
How is the score on this chart worked out?
It is the average of three of the five grades ToolGPA gives every tool: features, ease of use, and platforms and integrations, with an A worth 4 and an F worth 0. The other two grades, value for money and the free plan, are about price, so they are left out and price gets an axis of its own. 17 of the 20 business phone systems are on the chart; 3 are left off because they are sold for a single payment or publish no price that can be put as dollars a month.
How this chart is made
- The score is the average of three of a tool’s five grades: features, ease of use, and platforms and integrations. An A is 4 points and an F none. Value for money and the free plan are left out because they are about price, and price has an axis of its own.
- The price is what paid plans start at, in dollars a month, on the cheapest way of paying the listing names. A yearly price is divided by twelve, and a price in another currency is converted. A price for each person is shown for one person.
- A tool with no paid plan sits in the band marked Free. A tool with a free plan beside paid ones is placed at its paid price and drawn as a filled dot.
- The grades are ToolGPA’s own judgement from each vendor’s pages and from public reviews, not from testing, and no vendor can pay for one. How we grade
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