Yay.com review (2026): is it worth it?
UK cloud PBX sold per user in Core, Standard and Premium plans
Black Friday: is there a Yay.com sale?
Yay.com report card
Weak · out of 4.0 · graded Nov 13, 2026
Best for a UK cloud phone system with no contract
Yay.com is a UK cloud phone system in Core, Standard and Premium plans with apps and no contract. Prices only appear after you pick a user count, and Core and Standard cap outbound minutes.
Who Yay.com is for
- Fits if you run a UK office and want no contract
- Works for small teams that make few outbound calls
Who Yay.com is not for
- Skip it if you want a price on the page, as it appears only after choosing users
- Tight if you call a lot, as outbound minutes cap at 100 a user on Core and 750 on Standard
- Watch out: plan prices exclude VAT
- Not for you if you want to link a CRM, as no integrations are listed
Why Yay.com gets a 1.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyPrices show only after you choose users and billing period, so it can't be set against the category's $19 middle. They exclude VAT.
- FFree plan and trialNo free plan and no free trial is offered on the pages we read.
- CFeaturesSoftphone apps, call handling, number buying and porting, and no contract. Outbound minutes cap at 100 a user on Core and 750 on Standard.
- CEase of useNo store rating on record. You choose plans, numbers and users to set up.
- BPlatforms and integrationsWeb, Mac, iOS and Android, with no integrations listed.
What these grades rest on. Graded from this listing, whose facts were read from Yay.com's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/yay#review"><img src="https://toolgpa.com/badge/yay.svg" alt="Yay.com: 1.8 GPA on ToolGPA" width="196" height="56"></a>Where Yay.com stands among business phone systems
Yay.com's GPA of 1.8 is higher than 12 of the 77 other business phone systems we grade, and level with 15.
It stands best on platforms and integrations (B, above 14 of 77) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 78 business phone systems we grade, cut by the letter each got. Yay.com’s own letter is outlined.
- CValue for moneyAbove 7 of 77, level with 53
- FFree plan and trialAbove 0 of 77, level with 44
- CFeaturesAbove 9 of 77, level with 44
- CEase of useAbove 11 of 77, level with 56
- BPlatforms and integrationsAbove 14 of 77, level with 43
Keep Yay.com, or make your own?
Keep it
To replace Yay.com you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 50 of the 77 other business phone systems grade higher.
What you could not
- Phone numbers and calls carried over the phone network.
- Texts from a business number, registered with the carriers.
- Apps for macOS, iOS and Android that stay in step with each other.
What this rests on. Yay.com’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Yay.com?
Yay.com is a UK provider of hosted business phone systems, SIP trunks and phone numbers. It sells three per-user plans that differ mainly in the outbound minutes included, with desktop, mobile and browser apps on all of them. Its prices load only after a user count is chosen, so they could not be confirmed here.
Worth knowing
- Prices appear only after choosing a user count and billing period, and could not be read from the page, so pricing is unverified.
- Prices are shown excluding VAT, according to the plans page.
- Outbound minutes cap at 100 per user on Core and 750 on Standard; only Premium is unlimited.
Key features
- Core, Standard and Premium plans
- Core includes 100 outbound minutes per user and a free local number; Standard includes 750; Premium has unlimited outbound minutes. Inbound is unlimited on all three.
- Softphone apps
- Desktop, browser and smartphone apps, with the iOS, Android and macOS apps listed on the homepage.
- Call handling
- IVR call menus, call queuing, time-of-day routing, call monitoring and voicemail-to-email, with the more advanced ones on higher plans.
- Number buying and porting
- Business numbers can be bought online or transferred in from another provider.
- No contract
- Pay monthly with no installation or cancellation fees; yearly billing saves up to 25%, according to the plans page.
Yay.com pricing
We could not confirm Yay.com’s current pricing from its own site, so we are not listing plans here. See yay.com for current prices.
Ways to pay less
- Annual discountUp to 25% off with yearly billing
The plans page says choosing yearly billing instead of monthly saves up to 25%, with the exact saving varying by plan.
Stated on yay.com
Yay.com alternatives
- Yay.com vs Gradwell
From £7.90/mo
- Yay.com vs Voipfone
Free trial · from £2/mo
- Yay.com vs VoIPstudio
Free trial · from $6/mo
- Yay.com vs NFON
From €6.80/mo
Common questions
Does Yay.com have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. Yay.com is listed for Web, macOS, iOS and Android.
Does Yay.com have a Linux app?
No Linux app was listed when its pages were read on Nov 13, 2026. Yay.com is listed for Web, macOS, iOS and Android.
Is Yay.com open source?
Yay.com is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.