NFON vs Yay.com (2026): which should you pick?
As of Nov 13, 2026, NFON and Yay.com share a 1.8 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on which platforms you need.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
NFON
European cloud phone system with SIP trunking and a contact center
Which one is for you
Pick NFON if
- Fits if you run a business in Germany and want a per-extension phone system
- Works for firms that need SIP trunking for existing phone hardware
Look elsewhere if
- Pricey if you add flatrates: landline and mobile is €8.90 on top, per seat a month
- Watch out: prices are for Germany in euros, and no US price is shown
- Watch out: €25 to €35 one-time activation per seat, and CRM Connect and E-Fax cost extra
- Not for you if you want a free plan or trial, as none is listed
Pick Yay.com if
- Fits if you run a UK office and want no contract
- Works for small teams that make few outbound calls
Look elsewhere if
- Skip it if you want a price on the page, as it appears only after choosing users
- Tight if you call a lot, as outbound minutes cap at 100 a user on Core and 750 on Standard
- Watch out: plan prices exclude VAT
- Not for you if you want to link a CRM, as no integrations are listed
How we grade them
| 1.8GPANFONWeak | 1.8GPAYay.comWeak | |
|---|---|---|
| Value for money | C€6.80 an extension, but a €25 activation fee, €3.80 for a landline flatrate and €4.90 for the softphone add up. Prices shown are for Germany. | CPrices show only after you choose users and billing period, so it can't be set against the category's $19 middle. They exclude VAT. |
| Free plan and trial | FNo free plan or trial on the pages read; a demo and a sales consultation are offered. | FNo free plan and no free trial is offered on the pages we read. |
| Features | CCloud telephony, SIP trunking, a contact center and an AI assistant, with the softphone sold as an option on the cheaper plan. | CSoftphone apps, call handling, number buying and porting, and no contract. Outbound minutes cap at 100 a user on Core and 750 on Standard. |
| Ease of use | CNo store rating on record, and extensions, flatrates and add-ons need setting up. | CNo store rating on record. You choose plans, numbers and users to set up. |
| Platforms and integrations | BWeb service with CRM and Microsoft Teams integrations; no desktop or phone apps on record. | BWeb, Mac, iOS and Android, with no integrations listed. |
| Best for | German cloud telephony sold per extension | a UK cloud phone system with no contract |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: NFON and Yay.com. How we grade
Where they differ
- NFON also covers video calls.
- Yay.com also covers business texting.
At a glance
| NFON | Yay.com | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | €6.80 per extension / month (Business Standard, Germany) | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| macOS | ||
| iOS | ||
| Android | ||
| Made by | NFON AG | Yay.com |
| Price read from | nfon.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
NFON
- The pricing page says prices differ by country and its figures are for Germany, in euros; no US price is shown.
- Flatrates are extra: landline-only is €3.80 and landline plus mobile €8.90 per month per seat, otherwise calls bill per minute.
- Integrations such as CRM Connect (+€1.80) and E-Fax (+€1.00) are priced per extension on top of the license.
- The pages read describe no free plan or trial; a demo and a sales consultation are offered.
Yay.com
- Prices appear only after choosing a user count and billing period, and could not be read from the page, so pricing is unverified.
- Prices are shown excluding VAT, according to the plans page.
- Outbound minutes cap at 100 per user on Core and 750 on Standard; only Premium is unlimited.
Key features
NFON
- Cloud telephony per extension
- Business Standard and Business Premium licenses give each user a cloud extension, managed centrally across locations and devices.
- SIP trunking
- SIP Trunk connects existing phone hardware to NFON by the channel, in packs from 10 to 50 simultaneous calls, with per-minute call rates.
- AI assistant Nia
- Transcribes and summarizes calls and voicemails, and Nia FrontDesk answers and routes calls. NFON says it is hosted in its European cloud.
- Integrations and add-ons
- NFON lists 300+ integrations, including Microsoft Teams, Salesforce, HubSpot and SAP, plus add-ons such as queue monitoring and call recording.
- Contact center
- A separate omnichannel contact center product handles conversations, automation and customer context for service and sales teams.
Yay.com
- Core, Standard and Premium plans
- Core includes 100 outbound minutes per user and a free local number; Standard includes 750; Premium has unlimited outbound minutes. Inbound is unlimited on all three.
- Softphone apps
- Desktop, browser and smartphone apps, with the iOS, Android and macOS apps listed on the homepage.
- Call handling
- IVR call menus, call queuing, time-of-day routing, call monitoring and voicemail-to-email, with the more advanced ones on higher plans.
- Number buying and porting
- Business numbers can be bought online or transferred in from another provider.
- No contract
- Pay monthly with no installation or cancellation fees; yearly billing saves up to 25%, according to the plans page.
Plans
NFON
Business Standard€6.80
per extension / month, Germany prices
Cloud telephony license. €25 one-time activation per seat; flatrates and a softphone option (+€4.90) are extra.
Business Premium€9.90
per extension / month, Germany prices
Adds the softphone, which Standard sells as an option. €35 one-time activation per seat; flatrates are extra.
SIP Trunk Basic€1.80
per channel / month, minimum 2 channels
Connects your existing phone hardware to NFON. €4.80 activation per channel; call minutes billed separately.
SIP Trunk Premium€2.80
per channel / month, minimum 2 channels
Higher SIP Trunk tier, with the same activation fee and per-minute rates as Basic.
Contact Center€42.00
per month and up
Contact center hub, listed from €42 a month with a set-up flat fee from €500.
Yay.com
Pricing could not be confirmed. See yay.com.
Ways to pay less
NFON
No public discounts listed.
Yay.com
- Annual discount
Up to 25% off with yearly billing
The plans page says choosing yearly billing instead of monthly saves up to 25%, with the exact saving varying by plan.
Common questions
Which is cheaper, NFON or Yay.com?
As of Nov 13, 2026, NFON starts at €6.80 per extension / month (Business Standard, Germany), and Yay.com has no price we could confirm.
Which has a free plan, NFON or Yay.com?
As of Nov 13, 2026, neither NFON nor Yay.com has a free plan.
Which platforms do NFON and Yay.com run on?
As of Nov 13, 2026, only Yay.com lists macOS, iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.