Voipfone vs Yay.com (2026): which should you pick?
As of Nov 13, 2026, Voipfone grades higher than Yay.com: 2.4 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Voipfone grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Voipfone
UK cloud phone lines billed per user with call-minute bundles
Which one is for you
Pick Voipfone if
- Fits if you run a UK office with a few people on different call volumes
- Works for people who want no contract
Look elsewhere if
- Watch out: prices are in pounds and exclude VAT
- Skip it if you run a call center or your own PBX, as Unlimited excludes both
- Tight if you need more numbers, at £3 each beyond the first, plus extras for queues, IVRs and recording
- Not for you if you call abroad a lot, as only UK numbers are included and other calls are billed by destination
Pick Yay.com if
- Fits if you run a UK office and want no contract
- Works for small teams that make few outbound calls
Look elsewhere if
- Skip it if you want a price on the page, as it appears only after choosing users
- Tight if you call a lot, as outbound minutes cap at 100 a user on Core and 750 on Standard
- Watch out: plan prices exclude VAT
- Not for you if you want to link a CRM, as no integrations are listed
How we grade them
| 2.4GPAVoipfoneFair | 1.8GPAYay.comWeak | |
|---|---|---|
| Value for money | B£5 a user a month for 100 minutes and a number, £10 for 500, £15 for 1,000, £20 unlimited. The £5 plan is near the cheapest quarter once converted, and queues, IVRs and recording cost extra. | CPrices show only after you choose users and billing period, so it can't be set against the category's $19 middle. They exclude VAT. |
| Free plan and trial | CA 30-day free trial on the 100, 500, 1000 and Unlimited plans. Card terms aren't stated, and there's no free plan. | FNo free plan and no free trial is offered on the pages we read. |
| Features | CSoftphone, numbers, SMS and fax on every plan. Queues, IVRs and call recording are extra. | CSoftphone apps, call handling, number buying and porting, and no contract. Outbound minutes cap at 100 a user on Core and 750 on Standard. |
| Ease of use | CNo store rating on record. There's a softphone and plans to choose and set up. | CNo store rating on record. You choose plans, numbers and users to set up. |
| Platforms and integrations | BWeb, iOS and Android, with no integration list on record. | BWeb, Mac, iOS and Android, with no integrations listed. |
| Best for | UK phone lines billed per person | a UK cloud phone system with no contract |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Voipfone and Yay.com. How we grade
Where they differ
- Voipfone also covers online fax.
At a glance
| Voipfone | Yay.com | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | £2 per user / month (Flex), excluding VAT | Not published |
| Free plan | None | None |
| Free trial | 30-day free trial on the 100, 500, 1000 and Unlimited plans | None listed |
| Web | ||
| macOS | ||
| iOS | ||
| Android | ||
| Made by | iNet Telecoms Ltd | Yay.com |
| Price read from | voipfone.co.uk | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Voipfone
- Prices are in pounds and exclude VAT; the residential plans on the same page include VAT.
- Voipfone Unlimited excludes call centers, telemarketers and resellers, and cannot be used with your own PBX.
- Additional UK numbers cost £3 each, and queues, IVRs and call recording are extra.
- Only UK numbers are included; international calls are billed by destination.
Yay.com
- Prices appear only after choosing a user count and billing period, and could not be read from the page, so pricing is unverified.
- Prices are shown excluding VAT, according to the plans page.
- Outbound minutes cap at 100 per user on Core and 750 on Standard; only Premium is unlimited.
Key features
Voipfone
- Included on every plan
- Voicemail, business hours, call diverts, call pickup and a softphone app come with all of the plans.
- Softphone app
- A free softphone for iPhone and Android makes calls from the business number; calls are charged at the usual rates.
- Priced add-ons
- Call groups at £1 each, call queues at £2, IVR menus from £5 each and cloud call recording at £10, all excluding VAT.
- No contract
- All plans are listed as no contract, and the paid plans each start with a 30-day free trial.
- Numbers, SMS and fax
- UK and international numbers, SMS, fax services, and number porting are sold alongside the plans.
Yay.com
- Core, Standard and Premium plans
- Core includes 100 outbound minutes per user and a free local number; Standard includes 750; Premium has unlimited outbound minutes. Inbound is unlimited on all three.
- Softphone apps
- Desktop, browser and smartphone apps, with the iOS, Android and macOS apps listed on the homepage.
- Call handling
- IVR call menus, call queuing, time-of-day routing, call monitoring and voicemail-to-email, with the more advanced ones on higher plans.
- Number buying and porting
- Business numbers can be bought online or transferred in from another provider.
- No contract
- Pay monthly with no installation or cancellation fees; yearly billing saves up to 25%, according to the plans page.
Plans
Voipfone
Voipfone Flex£2
per user / month, excluding VAT
No call minutes or phone number included; calls are charged at standard rates and numbers cost £3 each.
Voipfone 100£5
per user / month, excluding VAT
100 UK landline and mobile minutes per user and one UK number per account.
Voipfone 500£10
per user / month, excluding VAT
500 UK landline and mobile minutes per user and one UK number per account.
Voipfone 1000£15
per user / month, excluding VAT
1,000 UK landline and mobile minutes per user and one UK number per account.
Voipfone Unlimited£20
per user / month, excluding VAT
Unlimited UK minutes for normal business use; call centers and use with your own PBX are excluded.
Yay.com
Pricing could not be confirmed. See yay.com.
Ways to pay less
Voipfone
No public discounts listed.
Yay.com
- Annual discount
Up to 25% off with yearly billing
The plans page says choosing yearly billing instead of monthly saves up to 25%, with the exact saving varying by plan.
Common questions
Which is cheaper, Voipfone or Yay.com?
As of Nov 13, 2026, Voipfone starts at £2 per user / month (Flex), excluding VAT, and Yay.com has no price we could confirm.
Which has a free plan, Voipfone or Yay.com?
As of Nov 13, 2026, neither Voipfone nor Yay.com has a free plan. Voipfone has a free trial.
Which platforms do Voipfone and Yay.com run on?
As of Nov 13, 2026, only Yay.com lists a macOS app. Both list a web app and iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.