NFON vs Voipfone (2026): which should you pick?
As of Nov 13, 2026, Voipfone grades higher than NFON: 2.4 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Voipfone grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
NFON
European cloud phone system with SIP trunking and a contact center
Voipfone
UK cloud phone lines billed per user with call-minute bundles
Which one is for you
Pick NFON if
- Fits if you run a business in Germany and want a per-extension phone system
- Works for firms that need SIP trunking for existing phone hardware
Look elsewhere if
- Pricey if you add flatrates: landline and mobile is €8.90 on top, per seat a month
- Watch out: prices are for Germany in euros, and no US price is shown
- Watch out: €25 to €35 one-time activation per seat, and CRM Connect and E-Fax cost extra
- Not for you if you want a free plan or trial, as none is listed
Pick Voipfone if
- Fits if you run a UK office with a few people on different call volumes
- Works for people who want no contract
Look elsewhere if
- Watch out: prices are in pounds and exclude VAT
- Skip it if you run a call center or your own PBX, as Unlimited excludes both
- Tight if you need more numbers, at £3 each beyond the first, plus extras for queues, IVRs and recording
- Not for you if you call abroad a lot, as only UK numbers are included and other calls are billed by destination
How we grade them
| 1.8GPANFONWeak | 2.4GPAVoipfoneFair | |
|---|---|---|
| Value for money | C€6.80 an extension, but a €25 activation fee, €3.80 for a landline flatrate and €4.90 for the softphone add up. Prices shown are for Germany. | B£5 a user a month for 100 minutes and a number, £10 for 500, £15 for 1,000, £20 unlimited. The £5 plan is near the cheapest quarter once converted, and queues, IVRs and recording cost extra. |
| Free plan and trial | FNo free plan or trial on the pages read; a demo and a sales consultation are offered. | CA 30-day free trial on the 100, 500, 1000 and Unlimited plans. Card terms aren't stated, and there's no free plan. |
| Features | CCloud telephony, SIP trunking, a contact center and an AI assistant, with the softphone sold as an option on the cheaper plan. | CSoftphone, numbers, SMS and fax on every plan. Queues, IVRs and call recording are extra. |
| Ease of use | CNo store rating on record, and extensions, flatrates and add-ons need setting up. | CNo store rating on record. There's a softphone and plans to choose and set up. |
| Platforms and integrations | BWeb service with CRM and Microsoft Teams integrations; no desktop or phone apps on record. | BWeb, iOS and Android, with no integration list on record. |
| Best for | German cloud telephony sold per extension | UK phone lines billed per person |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: NFON and Voipfone. How we grade
Price against what you get
NFON starts at about $7.60 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Voipfone starts at about $2.68 a month for each person and scores 2.3.
They score the same, and Voipfone starts $4.92 a month lower. Of the other business phone systems on the chart, 1 scores higher than NFON for less, and none scores higher than Voipfone for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- NFON also covers video calls.
- Voipfone also covers business texting and online fax.
At a glance
| NFON | Voipfone | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | €6.80 per extension / month (Business Standard, Germany) | £2 per user / month (Flex), excluding VAT |
| Free plan | None | None |
| Free trial | None listed | 30-day free trial on the 100, 500, 1000 and Unlimited plans |
| Web | ||
| iOS | ||
| Android | ||
| Made by | NFON AG | iNet Telecoms Ltd |
| Price read from | nfon.com | voipfone.co.uk |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
NFON
- The pricing page says prices differ by country and its figures are for Germany, in euros; no US price is shown.
- Flatrates are extra: landline-only is €3.80 and landline plus mobile €8.90 per month per seat, otherwise calls bill per minute.
- Integrations such as CRM Connect (+€1.80) and E-Fax (+€1.00) are priced per extension on top of the license.
- The pages read describe no free plan or trial; a demo and a sales consultation are offered.
Voipfone
- Prices are in pounds and exclude VAT; the residential plans on the same page include VAT.
- Voipfone Unlimited excludes call centers, telemarketers and resellers, and cannot be used with your own PBX.
- Additional UK numbers cost £3 each, and queues, IVRs and call recording are extra.
- Only UK numbers are included; international calls are billed by destination.
Key features
NFON
- Cloud telephony per extension
- Business Standard and Business Premium licenses give each user a cloud extension, managed centrally across locations and devices.
- SIP trunking
- SIP Trunk connects existing phone hardware to NFON by the channel, in packs from 10 to 50 simultaneous calls, with per-minute call rates.
- AI assistant Nia
- Transcribes and summarizes calls and voicemails, and Nia FrontDesk answers and routes calls. NFON says it is hosted in its European cloud.
- Integrations and add-ons
- NFON lists 300+ integrations, including Microsoft Teams, Salesforce, HubSpot and SAP, plus add-ons such as queue monitoring and call recording.
- Contact center
- A separate omnichannel contact center product handles conversations, automation and customer context for service and sales teams.
Voipfone
- Included on every plan
- Voicemail, business hours, call diverts, call pickup and a softphone app come with all of the plans.
- Softphone app
- A free softphone for iPhone and Android makes calls from the business number; calls are charged at the usual rates.
- Priced add-ons
- Call groups at £1 each, call queues at £2, IVR menus from £5 each and cloud call recording at £10, all excluding VAT.
- No contract
- All plans are listed as no contract, and the paid plans each start with a 30-day free trial.
- Numbers, SMS and fax
- UK and international numbers, SMS, fax services, and number porting are sold alongside the plans.
Plans
NFON
Business Standard€6.80
per extension / month, Germany prices
Cloud telephony license. €25 one-time activation per seat; flatrates and a softphone option (+€4.90) are extra.
Business Premium€9.90
per extension / month, Germany prices
Adds the softphone, which Standard sells as an option. €35 one-time activation per seat; flatrates are extra.
SIP Trunk Basic€1.80
per channel / month, minimum 2 channels
Connects your existing phone hardware to NFON. €4.80 activation per channel; call minutes billed separately.
SIP Trunk Premium€2.80
per channel / month, minimum 2 channels
Higher SIP Trunk tier, with the same activation fee and per-minute rates as Basic.
Contact Center€42.00
per month and up
Contact center hub, listed from €42 a month with a set-up flat fee from €500.
Voipfone
Voipfone Flex£2
per user / month, excluding VAT
No call minutes or phone number included; calls are charged at standard rates and numbers cost £3 each.
Voipfone 100£5
per user / month, excluding VAT
100 UK landline and mobile minutes per user and one UK number per account.
Voipfone 500£10
per user / month, excluding VAT
500 UK landline and mobile minutes per user and one UK number per account.
Voipfone 1000£15
per user / month, excluding VAT
1,000 UK landline and mobile minutes per user and one UK number per account.
Voipfone Unlimited£20
per user / month, excluding VAT
Unlimited UK minutes for normal business use; call centers and use with your own PBX are excluded.
Common questions
Which is cheaper, NFON or Voipfone?
As of Nov 13, 2026, Voipfone is cheaper to start with: about $2.68 a month for each person, against about $7.60 a month for each person for NFON. NFON starts at €6.80 per extension / month (Business Standard, Germany), and Voipfone starts at £2 per user / month (Flex), excluding VAT.
Which has a free plan, NFON or Voipfone?
As of Nov 13, 2026, neither NFON nor Voipfone has a free plan. Voipfone has a free trial.
Which platforms do NFON and Voipfone run on?
As of Nov 13, 2026, only Voipfone lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.