Aircall
Cloud phone system for sales and support teams, with AI voice agents
Aircall report card
Good · out of 4.0 · graded Oct 17, 2026
Best for sales and support teams that log calls in a CRM
Aircall is built for sales and support teams: calls and texts land in a shared inbox, every call is recorded and transcribed, and it all syncs to your CRM. It isn't cheap, though. At $30 a person a month with a 3-license minimum, a team of five pays $150 a month on yearly billing.
Who Aircall is for
- Great if every call needs to land in Salesforce, HubSpot or Zendesk on its own
- Handy when three or more people answer the same support or sales lines
- Good for teams that want an AI agent to pick up after-hours calls
Who Aircall is not for
- Not for you if you're on your own, as the minimum is 3 licenses
- Pricey if you want call summaries, which need Professional at $50 a license
- Tight if you call abroad a lot, since international calls cost extra below Enterprise
Why Aircall gets a 2.6
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$30 a head for five on Essentials, billed yearly, which puts it in this category's dearest tenth ($29 and up). There's a 3-license minimum, so even one person pays $90 a month. Summaries and the power dialer need Professional at $50.
- CFree plan and trialThere's a free trial with 100 AI Voice Agent minutes, but the listing doesn't give its length or say whether it needs a card. No free plan.
- BFeaturesA shared call inbox, phone menus and queues, recording with AI transcripts on every plan, 50 AI Voice Agent minutes a month, and a power dialer on Professional. It covers the whole job for a calling team.
- BEase of use4.5 from about 340 App Store ratings. Fine, though that's not many ratings for a phone app.
- APlatforms and integrationsWeb, Mac, Windows, iPhone, Android and a Chrome extension, with 250+ integrations such as Salesforce, HubSpot, Zendesk and Intercom, plus APIs and webhooks.
What these grades rest on. Graded from this listing, whose facts were read from Aircall's own pages on 17 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/aircall#review"><img src="https://toolgpa.com/badge/aircall.svg" alt="Aircall: 2.6 GPA on ToolGPA" width="196" height="56"></a>Where Aircall stands among business phone systems
Aircall's GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade, and level with 2.
It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (D, above 0).
Its paid plans start at $30 a month for each person, against a middle price of $19 for the category: 16 of the 16 others that charge start lower.
On features, ease of use and platforms it scores 3.3 out of 4. 1 tool scores higher and costs less.
Each grade against the category
Every bar is all 20 business phone systems we grade, cut by the letter each got. Aircall’s own letter is outlined.
- DValue for moneyAbove 0 of 19, level with 2
- CFree plan and trialAbove 8 of 19, level with 10
- BFeaturesAbove 10 of 19, level with 9
- BEase of useAbove 13 of 19, level with 2
- APlatforms and integrationsAbove 9 of 19, level with 10
Price against what you get
Each dot is one of 17 business phone systems. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Aircall, or make your own?
Keep it
To replace Aircall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade. It costs $360 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- An AI model answering your customers from your own help articles.
- One mailbox that several people work at once.
- Texts from a business number, registered with the carriers.
- Speech turned into text you can trust.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, Salesforce, HubSpot and Zendesk among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Aircall’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Aircall?
Aircall is a cloud phone system built for sales and support teams, with calls and texts handled in a shared workspace and logged to the team's CRM or help desk. Every plan includes call recording with AI transcripts and a monthly allowance of AI Voice Agent minutes, and the Professional plan adds call summaries, smart routing and a power dialer.
Aircall is a paid product with a free trial, starting at $30 per license / month, billed annually. See every plan
Good for
- Sales and support teams that log every call in a CRM or help desk
- Teams of three or more sharing the same incoming lines
- Businesses that want an AI agent to take overflow or after-hours calls
Worth knowing
- Essentials and Professional need at least 3 licenses; Enterprise starts at 25.
- The page lists annual prices; monthly billing gives up the stated 25% annual saving.
- One local or toll-free number is included; each extra number is $6 a month, and international calls on Essentials and Professional cost extra.
- Add-ons include AI Assist Pro at $49, Analytics+ at $15 and WhatsApp at $10 per seat a month; extra AI Voice Agent minutes cost $175 for 500.
Key features
- Shared call inbox
- Calls and texts land in a shared inbox where teammates assign them, comment on them and see shared contacts, with ring groups and extensions.
- Call routing
- Keypad menus, business-hours and date rules and call queues on every plan. Professional adds smart routing by CRM owner and queue callback.
- Recording and AI transcripts
- Calls and voicemails are recorded and transcribed on every plan. Summaries, sentiment and key topics come with Professional.
- AI Voice Agents
- AI agents answer calls in 38 languages, handle FAQs, book meetings and hand off to staff. Each plan includes 50 minutes a month; more are sold in bundles.
- Outbound tools
- Professional adds a Power Dialer that works through up to 1,000 imported numbers, voicemail drop and outbound calling campaigns.
- 250+ integrations
- Calls sync to CRMs and help desks such as Salesforce, HubSpot, Zendesk and Intercom, with APIs and webhooks for custom work.
Aircall pricing
- Starts at
- $30 per license / month, billed annually
- Free plan
- None
- Free trial
- Free trial with 100 AI Voice Agent minutes at sign-up; its length is not stated
| Plan | Price | What you get |
|---|---|---|
| Essentials | $30per license / month, billed annually | 3-license minimum. Unlimited US and Canada calls, SMS and MMS, a shared inbox, recordings with AI transcripts, IVR and 50 AI Voice Agent minutes a month. |
| Professional | $50per license / month, billed annually | 3-license minimum. Adds AI call summaries, smart routing and queue callback, Power Dialer, outbound campaigns, whisper and barge, and full API access. |
| Enterprise | Custom | For 25 licenses or more. Adds unlimited global calls, SSO and SCIM, HIPAA compliance, an enterprise SLA and prioritized support. |
Read from aircall.io on Oct 17, 2026. Prices change, so confirm with Aircall before you buy.
Ways to pay less
- Annual discountSave 25% by paying annually
Aircall's pricing page states that annual billing costs 25% less than monthly billing, with the 3-license minimum either way.
Stated on aircall.io
How people rate the Aircall app
4.5
out of 5 for the iPhone and iPad app
338 ratings on the App Store in the United States, read Oct 17, 2026. It rates the app, not everything the product does. See the listing
Works with
Aircall alternatives
- Aircall vs Dialpad
Free trial · from $15/mo
- Aircall vs RingCentral
Free trial · from $20/mo
- Aircall vs JustCall
Free trial · from $29/mo
- Aircall vs CloudTalk
Free trial · from $25/mo
- Aircall vs Quo
Free trial · from $15/mo
Common questions
Is Aircall free?
No, Aircall is a paid product, but you can try it first. Free trial with 100 AI Voice Agent minutes at sign-up; its length is not stated.
How much does Aircall cost?
Aircall lists 3 plans. Essentials: $30 per license / month, billed annually. Professional: $50 per license / month, billed annually. Enterprise: custom pricing. Prices were read from aircall.io on Oct 17, 2026.
What platforms does Aircall work on?
Aircall is available on Web, macOS, Windows, iOS and Android. It also has a browser extension.
Does Aircall offer any discounts?
Aircall publicly lists the following: Save 25% by paying annually.
How is Aircall rated?
Aircall's iPhone and iPad app averages 4.5 out of 5 from 338 ratings on the App Store in the United States, as read on Oct 17, 2026. That is the store's rating of the app, not a score from us.
Does Aircall have a Linux app?
No Linux app was listed when its pages were read on Oct 17, 2026. Aircall is listed for Web, macOS, Windows, iOS and Android.
Is Aircall open source?
Aircall is not described as open source on its own site, as read on Oct 17, 2026.
Does Aircall have an API?
Yes. Aircall offers a public API, according to its own site.
What does Aircall integrate with?
Aircall's listing names Salesforce, HubSpot, Zendesk, Intercom, Pipedrive, Zoho, Slack and Shopify. A listing names up to eight integrations, so it may connect to more.
Who makes Aircall?
Aircall is made by Aircall.
What are the alternatives to Aircall?
The closest alternatives to Aircall in our directory are Dialpad, RingCentral, JustCall, CloudTalk and Quo. Each one has a side-by-side comparison with Aircall.
How does Aircall compare with other business phone systems?
Aircall's GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade, and level with 2. It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (D, above 0).
Is Aircall good value for money?
ToolGPA grades Aircall D for value for money. Its paid plans start at $30 a month for each person, against a middle price of $19 for the category: 16 of the 16 others that charge start lower. On features, ease of use and platforms it scores 3.3 out of 4. 1 tool scores higher and costs less.
Could I make my own version of Aircall?
To replace Aircall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.6 is higher than 13 of the 19 other business phone systems we grade. It costs $360 a year. What you could not make: Phone numbers and calls carried over the phone network. An AI model answering your customers from your own help articles. One mailbox that several people work at once. Texts from a business number, registered with the carriers. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 17, 2026. What people say is linked where it appears.