CloudCall review (2026): is it worth $15 a month per user, billed yearly?
Business calling and texting that logs to your recruiting CRM
Black Friday: is there a CloudCall sale?
CloudCall report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for calling that logs to a recruiting or sales CRM
CloudCall is a cloud phone built for recruiters and sales teams, saving calls and texts to the CRM record from $15 a user a month. But it has a 5-seat minimum, AI summaries start on the $24 plan, and there is no free plan or trial.
Who CloudCall is for
- Fits if you are a recruiting team living in an ATS such as Bullhorn
- Works for sales teams that want calls and texts logged to the CRM
Who CloudCall is not for
- Tight if you are under 5 people: there is a 5-user seat minimum
- Pricey if you want AI summaries, coaching or dialers: they start on the $24 plan
- Watch out: seat cuts and downgrades happen only at contract renewal
- Watch out: calls to other countries and extra texts are add-ons from $14 a seat
- Not for you if you want a free plan or trial, as none is listed
Why CloudCall gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for money$15 to $35 a user a month on yearly billing, with the middle of the category at $19.
- FFree plan and trialNo free plan or trial on the pricing page.
- CFeaturesCRM and ATS logging, texting and dialers, with summaries, coaching and the power dialer held back for dearer plans.
- CEase of useNo store rating on record, and you connect a CRM or ATS to get its main value.
- APlatforms and integrationsWeb, Mac, Windows, iPhone, Android and a browser extension, with CRM integrations.
What these grades rest on. Graded from this listing, whose facts were read from CloudCall's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/cloudcall#review"><img src="https://toolgpa.com/badge/cloudcall.svg" alt="CloudCall: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where CloudCall stands among business phone systems
CloudCall's GPA of 2.0 is higher than 28 of the 77 other business phone systems we grade, and level with 18.
It stands best on platforms and integrations (A, above 58 of 77) and worst on free plan and trial (F, above 0).
Its paid plans start at $15 a month for each person, against a middle price of $19 for the category: 18 of the 49 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 1 tool scores higher and costs less.
Each grade against the category
Every bar is all 78 business phone systems we grade, cut by the letter each got. CloudCall’s own letter is outlined.
- CValue for moneyAbove 7 of 77, level with 53
- FFree plan and trialAbove 0 of 77, level with 44
- CFeaturesAbove 9 of 77, level with 44
- CEase of useAbove 11 of 77, level with 56
- APlatforms and integrationsAbove 58 of 77, level with 19
Price against what you get
Each dot is one of 51 business phone systems. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep CloudCall, or make your own?
Keep it
To replace CloudCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It costs $180 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- Texts from a business number, registered with the carriers.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, Bullhorn, Salesforce and Vincere among them.
- AI features, unless you pay a model provider for each request yourself.
- People on the other end: coaches. No app builder makes those.
What this rests on. CloudCall’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is CloudCall?
CloudCall is a cloud phone service sold per user, built around recruitment and sales teams that live in a CRM or applicant tracking system. Calls and texts are saved to the CRM record, and higher plans add AI call summaries, coaching tools and outbound dialers.
Worth knowing
- A 5-user seat minimum applies, and seat reductions and downgrades are only available at contract renewal.
- Starter's unlimited calling excludes premium numbers; calls to other countries need a plan with more countries or an add-on.
- Add-ons cost extra: 25 countries is $14 per user / month annually, 200 countries is $30, and 2,000 more US and Canada texts is $16.99.
- The pricing page shows US dollar and UK pound prices together, and per-user text allowances differ by region.
Key features
- CRM and ATS integration
- Calls, contacts and messages sync with supported CRMs such as Bullhorn, Salesforce, Vincere, JobDiva and LaborEdge. Pro and Advanced plans list this feature.
- AI call summaries
- Pro and Advanced plans give full call transcriptions and AI summaries; Advanced syncs the summary to the CRM record.
- Live call coaching
- Supervisors can monitor, whisper and barge on live calls from the Pro plan up.
- Outbound dialing tools
- Power dialer, voicemail drop, local presence, call queues and campaign management are part of the Advanced plan.
- Apps on every device
- Desktop apps for Mac and Windows, iOS and Android apps, and a Chrome extension for click-to-call and click-to-SMS.
CloudCall pricing
As of Nov 13, 2026, CloudCall is a paid product, starting at $15 per user / month, billed annually ($20 billed monthly).
- Starts at
- $15 per user / month, billed annually ($20 billed monthly)
- Free plan
- None
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| o1 Starter | $15per user / month, billed annually ($20 billed monthly) | Essential calling and texting with unlimited US and Canada calling, 3 months of call storage and Azure or Google sign-on. |
| o1 Pro | $24per user / month, billed annually ($33 billed monthly) | Adds AI call summaries, monitor, whisper and barge, team administration, 6 months of call storage and calls to 13 more countries. |
| o1 Advanced | $35per user / month, billed annually ($45 billed monthly) | Adds summaries synced to the CRM, voicemail drop, power dialer, campaign management, 12 months of storage and 25 countries. |
Read from cloudcall.com on Nov 13, 2026. Prices change, so confirm with CloudCall before you buy.
Works with
- Bullhorn
- Salesforce
- Vincere
- JobDiva
- LaborEdge
- Tracker
CloudCall alternatives
- CloudCall vs Aircall
Free trial · from $30/mo
- CloudCall vs JustCall
Free trial · from $29/mo
- CloudCall vs Kixie
Free trial
- CloudCall vs Ringover
From $19/mo
- CloudCall vs Readymode
From $199/mo
Common questions
Does CloudCall have a Linux app?
No Linux app was listed when its pages were read on Nov 13, 2026. CloudCall is listed for Web, macOS, Windows, iOS and Android.
Is CloudCall open source?
CloudCall is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.