CloudCall vs Kixie (2026): which should you pick?
As of Nov 13, 2026, Kixie grades higher than CloudCall: 2.2 against 2.0 out of 4.0.
Checked Oct 17, 2026 and Nov 13, 2026 · graded Oct 17, 2026 and Nov 13, 2026 by ToolGPA
CloudCall grades higher on platforms. Kixie grades higher on the free plan. They get the same grade on value for money, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
CloudCall
Business calling and texting that logs to your recruiting CRM
Which one is for you
Pick CloudCall if
- Fits if you are a recruiting team living in an ATS such as Bullhorn
- Works for sales teams that want calls and texts logged to the CRM
Look elsewhere if
- Tight if you are under 5 people: there is a 5-user seat minimum
- Pricey if you want AI summaries, coaching or dialers: they start on the $24 plan
- Watch out: seat cuts and downgrades happen only at contract renewal
- Watch out: calls to other countries and extra texts are add-ons from $14 a seat
- Not for you if you want a free plan or trial, as none is listed
Pick Kixie if
- Fits if your reps work from HubSpot, Salesforce, Pipedrive or Zoho all day
- Works for SDR teams that want to dial up to four lines at once
Look elsewhere if
- Skip it if you want a business phone on your mobile, as no phone app is on record
- Not for you if you need a price before a sales chat, since none is published
- Too light for teams outside sales, as everything is built around the CRM and the dialer
- Watch out: ConnectionBoost, Conversation Intelligence and Do Not Call compliance are add-ons on top of a plan
- Watch out: AI Human Voice Detection is a premium add-on, only on the Multi-Line PowerDialer plan
How we grade them
| 2.0GPACloudCallFair | 2.2GPAKixieFair | |
|---|---|---|
| Value for money | C$15 to $35 a user a month on yearly billing, with the middle of the category at $19. | CNo published prices: the pricing page lists three plans, and Kixie's own fact page says per-seat prices are quoted per team. With no figure it sits at the ordinary grade, and there's no per-head cost for five to give. |
| Free plan and trial | FNo free plan or trial on the pricing page. | CA 7-day free trial with no credit card needed. No free plan. |
| Features | CCRM and ATS logging, texting and dialers, with summaries, coaching and the power dialer held back for dearer plans. | CCalls and texts that sync both ways with your CRM, IVR, queues, recording, live coaching and a power dialer. It does the sales calling job fully, but that's narrower than a full phone system, and the AI extras are paid add-ons. |
| Ease of use | CNo store rating on record, and you connect a CRM or ATS to get its main value. | CNo App Store rating on record. You'll need to connect your CRM and set up dial lists before it earns its keep. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone, Android and a browser extension, with CRM integrations. | BA Chrome extension and a web dashboard, with HubSpot, Salesforce, Pipedrive, Zoho, Zapier and a developer API. No desktop or phone apps on record. |
| Best for | calling that logs to a recruiting or sales CRM | sales reps dialing from inside their CRM |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: CloudCall and Kixie. How we grade
Where they differ
At a glance
| CloudCall | Kixie | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | $15 per user / month, billed annually ($20 billed monthly) | Not published |
| Free plan | None | None |
| Free trial | None listed | 7-day free trial, no credit card required |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | CloudCall | Kixie |
| Price read from | cloudcall.com | Not confirmed |
| Checked | Nov 13, 2026 | Oct 17, 2026 |
Worth knowing
CloudCall
- A 5-user seat minimum applies, and seat reductions and downgrades are only available at contract renewal.
- Starter's unlimited calling excludes premium numbers; calls to other countries need a plan with more countries or an add-on.
- Add-ons cost extra: 25 countries is $14 per user / month annually, 200 countries is $30, and 2,000 more US and Canada texts is $16.99.
- The pricing page shows US dollar and UK pound prices together, and per-user text allowances differ by region.
Kixie
- Kixie publishes no plan prices: the pricing page lists three plans, and its own fact page says per-seat prices are quoted per team.
- AI Human Voice Detection is limited to the Multi-Line PowerDialer plan and is sold as a premium add-on.
- ConnectionBoost, Conversation Intelligence and Do Not Call compliance are add-ons on top of a plan.
- Kixie's pages name a Chrome extension and a web dashboard but list no desktop or mobile apps.
Key features
CloudCall
- CRM and ATS integration
- Calls, contacts and messages sync with supported CRMs such as Bullhorn, Salesforce, Vincere, JobDiva and LaborEdge. Pro and Advanced plans list this feature.
- AI call summaries
- Pro and Advanced plans give full call transcriptions and AI summaries; Advanced syncs the summary to the CRM record.
- Live call coaching
- Supervisors can monitor, whisper and barge on live calls from the Pro plan up.
- Outbound dialing tools
- Power dialer, voicemail drop, local presence, call queues and campaign management are part of the Advanced plan.
- Apps on every device
- Desktop apps for Mac and Windows, iOS and Android apps, and a Chrome extension for click-to-call and click-to-SMS.
Kixie
- PowerDialer
- A list-based outbound dialer that calls one line at a time or, on the Multi-Line PowerDialer plan, up to four lines at once.
- Two-way CRM integration
- Calls, texts, dispositions and recordings sync with HubSpot, Salesforce, Pipedrive, Zoho and others, and unknown callers become new CRM contacts.
- Business SMS and team inbox
- One-to-one and templated texts from a business number, a shared SMS inbox for the team, and automatic texts sent after a call outcome.
- Inbound call center tools
- IVR auto-attendant, ring groups, call queues with callback, rule-based routing and find-me/follow-me on every plan.
- Live coaching and reporting
- Managers can listen, whisper or barge into live calls, and dashboards show call volume, connection rates and leaderboards.
- ConnectionBoost and voicemail drop
- Local presence numbers and spam-label protection aim to raise answer rates, and voicemail drop leaves a recorded message in one click.
Plans
CloudCall
o1 Starter$15
per user / month, billed annually ($20 billed monthly)
Essential calling and texting with unlimited US and Canada calling, 3 months of call storage and Azure or Google sign-on.
o1 Pro$24
per user / month, billed annually ($33 billed monthly)
Adds AI call summaries, monitor, whisper and barge, team administration, 6 months of call storage and calls to 13 more countries.
o1 Advanced$35
per user / month, billed annually ($45 billed monthly)
Adds summaries synced to the CRM, voicemail drop, power dialer, campaign management, 12 months of storage and 25 countries.
Kixie
Pricing could not be confirmed. See kixie.com.
Common questions
Which is cheaper, CloudCall or Kixie?
As of Nov 13, 2026, CloudCall starts at $15 per user / month, billed annually ($20 billed monthly), and Kixie has no price we could confirm.
Which has a free plan, CloudCall or Kixie?
As of Nov 13, 2026, neither CloudCall nor Kixie has a free plan. Kixie has a free trial.
Which platforms do CloudCall and Kixie run on?
As of Nov 13, 2026, only CloudCall lists macOS, Windows, iOS and Android apps. Both list a web app and a browser extension. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.