CloudCall vs JustCall (2026): which should you pick?
As of Nov 13, 2026, JustCall grades higher than CloudCall: 2.4 against 2.0 out of 4.0.
Checked Oct 17, 2026 and Nov 13, 2026 · graded Oct 17, 2026 and Nov 13, 2026 by ToolGPA
CloudCall grades higher on value for money. JustCall grades higher on the free plan and features. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
CloudCall
Business calling and texting that logs to your recruiting CRM
JustCall
Cloud phone and SMS system for sales and support teams
Which one is for you
Pick CloudCall if
- Fits if you are a recruiting team living in an ATS such as Bullhorn
- Works for sales teams that want calls and texts logged to the CRM
Look elsewhere if
- Tight if you are under 5 people: there is a 5-user seat minimum
- Pricey if you want AI summaries, coaching or dialers: they start on the $24 plan
- Watch out: seat cuts and downgrades happen only at contract renewal
- Watch out: calls to other countries and extra texts are add-ons from $14 a seat
- Not for you if you want a free plan or trial, as none is listed
Pick JustCall if
- Fits if your sales team needs local numbers in several countries
- Works for teams that want texts, WhatsApp and calls in one team inbox
Look elsewhere if
- Not for you if you're one person, since every plan needs at least 2 licenses
- Pricey if you want AI call scoring, which comes with Pro Plus at $89 a person
- Tight if you call toll-free numbers or abroad a lot, as included calling leaves those out
- Watch out: texts sent by workflows or bulk campaigns aren't included, and AI Review Assist is $9 a user on Team and Pro
- Pricey if you want the power dialer, which needs Pro at $49, or pay monthly, at $39 for Team
How we grade them
| 2.0GPACloudCallFair | 2.4GPAJustCallFair | |
|---|---|---|
| Value for money | C$15 to $35 a user a month on yearly billing, with the middle of the category at $19. | D$29 a head for five on Team, billed yearly ($39 monthly), right at this category's dearest tenth ($29 and up). There's a 2-license minimum, so one person still pays $58 a month. The power dialer needs Pro at $49. |
| Free plan and trial | FNo free plan or trial on the pricing page. | CA 14-day free trial with no credit card needed. No free plan. |
| Features | CCRM and ATS logging, texting and dialers, with summaries, coaching and the power dialer held back for dearer plans. | BNumbers in 70+ countries, calls, SMS, MMS and WhatsApp in a team inbox, phone menus, unlimited AI transcription, and power and predictive dialers higher up. It covers the whole job, with dialers aimed at sales teams. |
| Ease of use | CNo store rating on record, and you connect a CRM or ATS to get its main value. | C4.37 from about 1,100 App Store ratings, behind the better-rated phone apps here. There's routing and CRM setup to do before a team is running. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone, Android and a browser extension, with CRM integrations. | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack and Zapier, plus a public API. |
| Best for | calling that logs to a recruiting or sales CRM | sales teams calling and texting in many countries |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: CloudCall and JustCall. How we grade
Price against what you get
CloudCall starts at $15 a month for each person and scores 2.7 out of 4 on features, ease of use and platforms. JustCall starts at $29 a month for each person and scores 3.0.
JustCall scores higher, and starts $14 a month higher: the question is whether the extra is worth that to you. Of the other business phone systems on the chart, 1 scores higher than CloudCall for less, and 5 score higher than JustCall for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- JustCall also covers transcription.
At a glance
| CloudCall | JustCall | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | $15 per user / month, billed annually ($20 billed monthly) | $29 per user / month, billed annually ($39 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | 14-day free trial, no credit card required |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | CloudCall | JustCall |
| Price read from | cloudcall.com | justcall.io |
| Checked | Nov 13, 2026 | Oct 17, 2026 |
Worth knowing
CloudCall
- A 5-user seat minimum applies, and seat reductions and downgrades are only available at contract renewal.
- Starter's unlimited calling excludes premium numbers; calls to other countries need a plan with more countries or an add-on.
- Add-ons cost extra: 25 countries is $14 per user / month annually, 200 countries is $30, and 2,000 more US and Canada texts is $16.99.
- The pricing page shows US dollar and UK pound prices together, and per-user text allowances differ by region.
JustCall
- Every self-serve plan needs at least 2 licenses, and Business needs at least 10.
- Included calling covers the region picked at signup and excludes toll-free, international and forwarded calls; texts sent by workflows or bulk campaigns are not included.
- AI Review Assist costs $9 per user on Team and Pro; it is included in Pro Plus.
- The AI Voice Agent is billed by the minute: the first 100 minutes are free, with volume rates down to $0.15 a minute.
Key features
CloudCall
- CRM and ATS integration
- Calls, contacts and messages sync with supported CRMs such as Bullhorn, Salesforce, Vincere, JobDiva and LaborEdge. Pro and Advanced plans list this feature.
- AI call summaries
- Pro and Advanced plans give full call transcriptions and AI summaries; Advanced syncs the summary to the CRM record.
- Live call coaching
- Supervisors can monitor, whisper and barge on live calls from the Pro plan up.
- Outbound dialing tools
- Power dialer, voicemail drop, local presence, call queues and campaign management are part of the Advanced plan.
- Apps on every device
- Desktop apps for Mac and Windows, iOS and Android apps, and a Chrome extension for click-to-call and click-to-SMS.
JustCall
- Numbers in 70+ countries
- Local, mobile and toll-free numbers in more than 70 countries. Every account includes two standard numbers, and existing numbers can be ported in.
- Shared SMS, MMS and WhatsApp inbox
- A team inbox for texts and WhatsApp, with SMS workflows and bots. Bulk SMS campaigns start on the Pro plan.
- IVR and call routing
- Call menus on every plan; Pro adds intelligent routing, queue callback and advanced roles, and Business adds unlimited calling and SMS.
- Sales dialers
- A power dialer from Pro, and in SalesPro a dynamic dialer and a predictive dialer that rings up to 10 lines at once.
- AI transcription and coaching
- Unlimited AI transcription minutes on every plan under fair use. Pro Plus adds AI call scoring, real-time agent assist and sentiment analysis.
- AI Voice Agent
- An add-on that answers calls around the clock in 14 languages, books meetings, sends texts and hands callers to a person.
Plans
CloudCall
o1 Starter$15
per user / month, billed annually ($20 billed monthly)
Essential calling and texting with unlimited US and Canada calling, 3 months of call storage and Azure or Google sign-on.
o1 Pro$24
per user / month, billed annually ($33 billed monthly)
Adds AI call summaries, monitor, whisper and barge, team administration, 6 months of call storage and calls to 13 more countries.
o1 Advanced$35
per user / month, billed annually ($45 billed monthly)
Adds summaries synced to the CRM, voicemail drop, power dialer, campaign management, 12 months of storage and 25 countries.
JustCall
Team$29
per user / month, billed annually ($39 billed monthly)
Minimum 2 licenses. Unlimited US and Canada calling and AI transcription (fair use), 500 SMS segments per license, IVR and 100+ integrations.
Pro$49
per user / month, billed annually ($69 billed monthly)
Minimum 2 licenses. Adds 1,000 SMS segments per license, a power dialer, bulk SMS, queue callback, smart routing and Salesforce CTI.
Pro Plus$89
per user / month, billed annually ($109 billed monthly)
Minimum 2 licenses. Adds AI Review Assist, an AI notetaker, SMS copilot, real-time agent assist, AI call scoring and sentiment analysis.
BusinessCustom
Minimum 10 licenses. Unlimited calling and SMS, single sign-on, an enterprise SLA, HIPAA compliance and a dedicated support line.
SalesProCustom
Minimum 2 licenses. A sales dialer suite with a predictive dialer of up to 10 lines, unlimited outbound calling and AI coaching.
Ways to pay less
CloudCall
No public discounts listed.
JustCall
- Annual discount
Save up to 29% with annual billing
JustCall's pricing page offers up to 29% off for paying annually: Team is $29 a month billed annually against $39 billed monthly.
Common questions
Which is cheaper, CloudCall or JustCall?
As of Nov 13, 2026, CloudCall is cheaper to start with: $15 a month for each person, against $29 a month for each person for JustCall. CloudCall starts at $15 per user / month, billed annually ($20 billed monthly), and JustCall starts at $29 per user / month, billed annually ($39 billed monthly).
Which has a free plan, CloudCall or JustCall?
As of Nov 13, 2026, neither CloudCall nor JustCall has a free plan. JustCall has a free trial.
Which platforms do CloudCall and JustCall run on?
As of Nov 13, 2026, only CloudCall lists a browser extension. Both list a web app and macOS, Windows, iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.