JustCall vs RingCentral
We give JustCall a 2.4 GPA and RingCentral a 3.0, out of 4.0. RingCentral grades higher on value for money and ease of use. They get the same grade on the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
JustCall
Cloud phone and SMS system for sales and support teams
RingCentral
Cloud phone system with texting, fax, video meetings and team chat
How we grade them
| 2.4GPAJustCallFair | 3.0GPARingCentralVery good | |
|---|---|---|
| Value for money | D$29 a head for five on Team, billed yearly ($39 monthly), right at this category's dearest tenth ($29 and up). There's a 2-license minimum, so one person still pays $58 a month. The power dialer needs Pro at $49. | C$20 a head for a team of five on Core, billed yearly ($30 monthly), which is the price for 1-5 users. That's just past this category's dearer quarter ($19.99), so middle of the road, not cheap. Automatic recording and CRM links need Advanced at $25. |
| Free plan and trial | CA 14-day free trial with no credit card needed. No free plan. | CA 14-day free trial for new subscribers, with texting left out of it. No free plan, and the listing doesn't say whether the trial needs a card. |
| Features | BNumbers in 70+ countries, calls, SMS, MMS and WhatsApp in a team inbox, phone menus, unlimited AI transcription, and power and predictive dialers higher up. It covers the whole job, and then some for sales teams. | BUnlimited US and Canada calls, phone menus, call queues, fax, 300-person video meetings, team chat and an AI assistant for call notes. That's the whole phone job, though Core's 25 texts a person a month is stingy. |
| Ease of use | C4.37 from about 1,100 App Store ratings, behind the better-rated phone apps here. There's routing and CRM setup to do before a team is running. | A4.83 from about 78,000 App Store ratings, which is about as good as it gets for a work phone app. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack and Zapier, plus a public API. | AWeb, Mac, Windows, iPhone and Android, with Salesforce, HubSpot, Zendesk, ServiceNow, Microsoft Teams, Google Workspace and Slack on the integrations list. |
| Best for | sales teams calling and texting in many countries | calls, texts, fax and meetings in one app |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: JustCall and RingCentral. How we grade
Price against what you get
JustCall starts at $29 a month for each person and scores 3.0 out of 4 on features, ease of use and platforms. RingCentral starts at $20 a month for each person and scores 3.7.
RingCentral scores higher and starts $9 a month lower. Of the other business phone systems on the chart, 5 score higher than JustCall for less, and none scores higher than RingCentral for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- JustCall starts at $29 per user / month, billed annually ($39 billed monthly). RingCentral starts at $20 per user / month for 1-5 users, billed annually ($30 billed monthly).
- RingCentral also covers team chat and video calls.
At a glance
| JustCall | RingCentral | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $29 per user / month, billed annually ($39 billed monthly) | $20 per user / month for 1-5 users, billed annually ($30 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | 14-day free trial for new subscribers; texting is not included in the trial |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | JustCall | RingCentral |
| Price read from | justcall.io | ringcentral.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
JustCall
- Sales teams making many outbound calls from a CRM
- Support teams that take calls and texts in one shared inbox
- Teams with numbers in several countries
RingCentral
- Businesses that want calls, texts, meetings and chat in one app
- Teams spread over several offices or locations
- Companies using Microsoft Teams that want RingCentral calling inside it
Worth knowing
JustCall
- Every self-serve plan needs at least 2 licenses, and Business needs at least 10.
- Included calling covers the region picked at signup and excludes toll-free, international and forwarded calls; texts sent by workflows or bulk campaigns are not included.
- AI Review Assist costs $9 per user on Team and Pro; it is included in Pro Plus.
- The AI Voice Agent is billed by the minute: the first 100 minutes are free, with volume rates down to $0.15 a minute.
RingCentral
- The listed prices are for 1-5 users; the page switches to other prices for 6-100 users, and 100+ users must contact sales.
- Automatic call recording and CRM integrations need Advanced; Core records calls on demand only.
- Add-ons are extra: AI Receptionist from $39, Business SMS Booster $25 and Call Queues Booster $35, as shown on the pricing page.
- Texting needs TCR registration, which may carry fees, and is not available during the free trial.
Key features
JustCall
- Numbers in 70+ countries
- Local, mobile and toll-free numbers in more than 70 countries. Every account includes two standard numbers, and existing numbers can be ported in.
- Shared SMS, MMS and WhatsApp inbox
- A team inbox for texts and WhatsApp, with SMS workflows and bots. Bulk SMS campaigns start on the Pro plan.
- IVR and call routing
- Call menus on every plan; Pro adds intelligent routing, queue callback and advanced roles, and Business adds unlimited calling and SMS.
- Sales dialers
- A power dialer from Pro, and in SalesPro a dynamic dialer and a predictive dialer that rings up to 10 lines at once.
- AI transcription and coaching
- Unlimited AI transcription minutes on every plan under fair use. Pro Plus adds AI call scoring, real-time agent assist and sentiment analysis.
- AI Voice Agent
- An add-on that answers calls around the clock in 14 languages, books meetings, sends texts and hands callers to a person.
RingCentral
- Calling and numbers
- Unlimited calling within the US and Canada. The plan includes one company number; each extra local or toll-free number costs $4.99 a month.
- Business texting
- Texts from the business number: 25 per user a month on Core, 100 on Advanced and 200 in the bundles. SMS needs carrier (TCR) registration first.
- Call menus and routing
- Multi-level phone menus, call queues and rules by business hours or availability, managed for several locations from one admin portal.
- Video meetings, chat and fax
- The same app runs video meetings for up to 300 people, team messaging with file sharing, and fax from the business number.
- AI assistant
- Included at no extra cost: real-time call and meeting notes, transcription, meeting summaries, and help writing and translating messages.
- AI Receptionist
- Answers calls around the clock, handles FAQs, books appointments and routes callers to staff. An add-on starting at $39, included in the bundles.
Plans
JustCall
Team$29
per user / month, billed annually ($39 billed monthly)
Minimum 2 licenses. Unlimited US and Canada calling and AI transcription (fair use), 500 SMS segments per license, IVR and 100+ integrations.
Pro$49
per user / month, billed annually ($69 billed monthly)
Minimum 2 licenses. Adds 1,000 SMS segments per license, a power dialer, bulk SMS, queue callback, smart routing and Salesforce CTI.
Pro Plus$89
per user / month, billed annually ($109 billed monthly)
Minimum 2 licenses. Adds AI Review Assist, an AI notetaker, SMS copilot, real-time agent assist, AI call scoring and sentiment analysis.
BusinessCustom
Minimum 10 licenses. Unlimited calling and SMS, single sign-on, an enterprise SLA, HIPAA compliance and a dedicated support line.
SalesProCustom
Minimum 2 licenses. A sales dialer suite with a predictive dialer of up to 10 lines, unlimited outbound calling and AI coaching.
RingCentral
Core$20
per user / month, billed annually ($30 billed monthly)
Price for 1-5 users. Unlimited US and Canada calling, on-demand call recording, 100 toll-free minutes, 25 texts per user a month and 300-person meetings.
Advanced$25
per user / month, billed annually ($35 billed monthly)
Price for 1-5 users. Adds CRM integrations, multiple sites, automatic call recording, reports, 1,000 toll-free minutes and 100 texts per user a month.
AI CE Bundle with AIRCustom
AI Customer Engagement Bundle: adds AI Receptionist, the SMS and call queue boosters, Webinar, 10,000 toll-free minutes and 200 texts per user a month.
AI CE Bundle with AIR and ACECustom
Adds AI Conversation Expert: call scoring, coaching, automatic call summaries and multi-level reporting on top of the bundle above.
Ways to pay less
JustCall
- Annual discount
Save up to 29% with annual billing
JustCall's pricing page offers up to 29% off for paying annually: Team is $29 a month billed annually against $39 billed monthly.
RingCentral
- Annual discount
Save up to 33% by paying annually
The pricing page lists Core at $20 per user a month billed annually against $30 billed monthly, and Advanced at $25 against $35.
