Voipfone review (2026): is it worth £2 a month per user?
UK cloud phone lines billed per user with call-minute bundles
Black Friday: is there a Voipfone sale?
Voipfone report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for UK phone lines billed per person
Voipfone is a UK cloud phone service billed per user, from £2 for Flex up to £20 for unlimited minutes. Queues, IVRs and call recording cost extra, and prices exclude VAT.
Who Voipfone is for
- Fits if you run a UK office with a few people on different call volumes
- Works for people who want no contract
Who Voipfone is not for
- Watch out: prices are in pounds and exclude VAT
- Skip it if you run a call center or your own PBX, as Unlimited excludes both
- Tight if you need more numbers, at £3 each beyond the first, plus extras for queues, IVRs and recording
- Not for you if you call abroad a lot, as only UK numbers are included and other calls are billed by destination
Why Voipfone gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- BValue for money£5 a user a month for 100 minutes and a number, £10 for 500, £15 for 1,000, £20 unlimited. The £5 plan is near the cheapest quarter once converted, and queues, IVRs and recording cost extra.
- CFree plan and trialA 30-day free trial on the 100, 500, 1000 and Unlimited plans. Card terms aren't stated, and there's no free plan.
- CFeaturesSoftphone, numbers, SMS and fax on every plan. Queues, IVRs and call recording are extra.
- CEase of useNo store rating on record. There's a softphone and plans to choose and set up.
- BPlatforms and integrationsWeb, iOS and Android, with no integration list on record.
What these grades rest on. Graded from this listing, whose facts were read from Voipfone's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/voipfone#review"><img src="https://toolgpa.com/badge/voipfone.svg" alt="Voipfone: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where Voipfone stands among business phone systems
Voipfone's GPA of 2.4 is higher than 55 of the 77 other business phone systems we grade, and level with 12.
It stands best on value for money (B, above 61 of 77) and worst on features (C, above 9).
Its paid plans start at about $2.68 a month for each person, against a middle price of $19 for the category: 2 of the 49 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 78 business phone systems we grade, cut by the letter each got. Voipfone’s own letter is outlined.
- BValue for moneyAbove 61 of 77, level with 12
- CFree plan and trialAbove 53 of 77, level with 18
- CFeaturesAbove 9 of 77, level with 44
- CEase of useAbove 11 of 77, level with 56
- BPlatforms and integrationsAbove 14 of 77, level with 43
Price against what you get
Each dot is one of 51 business phone systems. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Voipfone, or make your own?
Keep it
To replace Voipfone you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.4 is higher than 55 of the 77 other business phone systems we grade. It costs $32.16 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- Fax numbers connected to the phone network.
- Texts from a business number, registered with the carriers.
- A real app for iOS and Android. Something home-made would be a web page.
- It is priced for each person, which means accounts and billing for a team.
What this rests on. Voipfone’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Voipfone?
Voipfone is a UK business phone provider, run by iNet Telecoms, that sells hosted voice by the user. Plans range from a pay-per-call Flex line to bundles with 100, 500 or 1,000 UK minutes and an unlimited tier, with no contract. Extras such as queues, IVRs and call recording are priced separately.
Worth knowing
- Prices are in pounds and exclude VAT; the residential plans on the same page include VAT.
- Voipfone Unlimited excludes call centers, telemarketers and resellers, and cannot be used with your own PBX.
- Additional UK numbers cost £3 each, and queues, IVRs and call recording are extra.
- Only UK numbers are included; international calls are billed by destination.
Key features
- Included on every plan
- Voicemail, business hours, call diverts, call pickup and a softphone app come with all of the plans.
- Softphone app
- A free softphone for iPhone and Android makes calls from the business number; calls are charged at the usual rates.
- Priced add-ons
- Call groups at £1 each, call queues at £2, IVR menus from £5 each and cloud call recording at £10, all excluding VAT.
- No contract
- All plans are listed as no contract, and the paid plans each start with a 30-day free trial.
- Numbers, SMS and fax
- UK and international numbers, SMS, fax services, and number porting are sold alongside the plans.
Voipfone pricing
As of Nov 13, 2026, Voipfone is a paid product with a free trial, starting at £2 per user / month (Flex), excluding VAT.
- Starts at
- £2 per user / month (Flex), excluding VAT
- Free plan
- None
- Free trial
- 30-day free trial on the 100, 500, 1000 and Unlimited plans
| Plan | Price | What you get |
|---|---|---|
| Voipfone Flex | £2per user / month, excluding VAT | No call minutes or phone number included; calls are charged at standard rates and numbers cost £3 each. |
| Voipfone 100 | £5per user / month, excluding VAT | 100 UK landline and mobile minutes per user and one UK number per account. |
| Voipfone 500 | £10per user / month, excluding VAT | 500 UK landline and mobile minutes per user and one UK number per account. |
| Voipfone 1000 | £15per user / month, excluding VAT | 1,000 UK landline and mobile minutes per user and one UK number per account. |
| Voipfone Unlimited | £20per user / month, excluding VAT | Unlimited UK minutes for normal business use; call centers and use with your own PBX are excluded. |
Read from voipfone.co.uk on Nov 13, 2026. Prices change, so confirm with Voipfone before you buy.
Voipfone alternatives
- Voipfone vs Gradwell
From £7.90/mo
- Voipfone vs VoIPstudio
Free trial · from $6/mo
- Voipfone vs NFON
From €6.80/mo
Common questions
Does Voipfone have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. Voipfone is listed for Web, iOS and Android.
Does Voipfone have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. Voipfone is listed for Web, iOS and Android.
Is Voipfone open source?
Voipfone is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.