Net2Phone review (2026): is it worth $27.99 a month per user?
Per-user cloud phone system with video, SMS and AI call tools
Black Friday: is there a Net2Phone sale?
Net2Phone report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for a per-user cloud phone with video and AI call tools
Net2Phone is a cloud phone system with video, texting and AI call summaries on higher plans. The lowest prices need a 36-month term, prices change with the number of users, and its AI Agent and Coach AI products are priced apart from the phone.
Who Net2Phone is for
- Fits if you want unlimited US, Canada and Mexico calling with video in one app
- Works for teams that want call summaries and sentiment analysis from the phone itself
Who Net2Phone is not for
- Pricey if you pay monthly: Essentials is $28.99 a user, against $27.99 on a 36-month term
- Watch out: the lowest per-user prices need a 36-month term
- Watch out: AI Agent and Coach AI are separate credit-based products, from $99.99 and $109.99 a month
- Watch out: WhatsApp messaging is listed as coming soon on Professional and Ultimate
- Tight if you need a trial plan: the length isn't stated
Why Net2Phone gets a 2.4
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyEssentials is $27.99 a user a month on a 36-month term ($28.99 monthly), above this category's $21 dearer-quarter line. Bands of 10 to 24 users cost less per head.
- DFree plan and trialA free trial is offered on every plan, but its length isn't stated and a card isn't ruled out. No free plan.
- BFeaturesUnlimited calling to the US, Canada and Mexico, video, texting, AI summaries and a visual workflow builder. The listing shows no gap in the core phone job.
- CEase of useNo store rating on record. Phones, plans, workflows and integrations need set-up.
- APlatforms and integrationsWeb, Mac, Windows, iPhone and Android apps, with an integration product connecting calls and texts to 100+ apps. The mobile app needs an active plan.
What these grades rest on. Graded from this listing, whose facts were read from Net2Phone's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/net2phone#review"><img src="https://toolgpa.com/badge/net2phone.svg" alt="Net2Phone: 2.4 GPA on ToolGPA" width="196" height="56"></a>Where Net2Phone stands among business phone systems
Net2Phone's GPA of 2.4 is higher than 27 of the 44 other business phone systems we grade, and level with 7.
It stands best on platforms and integrations (A, above 27 of 44) and worst on free plan and trial (D, above 24).
Its paid plans start at $27.99 a month for each person, against a middle price of $19 for the category: 25 of the 32 others that charge start lower.
On features, ease of use and platforms it scores 3.0 out of 4. 5 tools score higher and cost less.
Each grade against the category
Every bar is all 45 business phone systems we grade, cut by the letter each got. Net2Phone’s own letter is outlined.
- CValue for moneyAbove 5 of 44, level with 29
- DFree plan and trialAbove 24 of 44, level with 2
- BFeaturesAbove 26 of 44, level with 18
- CEase of useAbove 4 of 44, level with 30
- APlatforms and integrationsAbove 27 of 44, level with 17
Price against what you get
Each dot is one of 34 business phone systems. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Net2Phone, or make your own?
Keep it
To replace Net2Phone you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It costs $335.88 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- Video calls.
- Connections to other products, each kept working as those products change.
- Texts from a business number, registered with the carriers.
- Speech turned into text you can trust.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Net2Phone’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Net2Phone?
Net2Phone sells Unite, a per-user cloud phone system with calling, video meetings, SMS and team chat, plus add-on AI products for contact centers. Pricing falls as the user count rises. The company is a subsidiary of IDT Corporation.
Worth knowing
- The lowest per-user prices need a 36-month term; the page also lists higher monthly-billed prices.
- Prices change with the user count in four bands (1-9, 10-24, 25-99 and 100+), and the 100+ band is contact-for-pricing.
- AI Agent and Coach AI are separate credit-based products sold apart from Unite, from $99.99 and $109.99 a month.
- WhatsApp messaging is listed as coming soon on Professional and Ultimate.
Key features
- Business phone system
- A unified web and mobile app with 40+ calling features and unlimited calling to the US, Canada and Mexico on every Unite plan.
- Video meetings
- Limited video on Essentials, full video on Professional, and webinar and live stream hosting on Ultimate.
- AI call tools
- Professional adds AI call transcription and summaries, and Ultimate adds AI call sentiment analysis.
- Texting and chat
- External SMS/MMS messaging on every plan, 1-to-1 internal chat on Essentials and group chats and channels from Professional up.
- Workflow integrations
- The Integrate product builds visual workflows from calls and texts into more than 100 apps, such as Salesforce, HubSpot and Slack.
- Desktop and mobile apps
- Apps for Mac, Windows, iOS and Android. The mobile app is free to download but needs an active plan.
Net2Phone pricing
As of Nov 12, 2026, Net2Phone is a paid product with a free trial, starting at $27.99 per user / month on a 36-month term ($28.99 billed monthly), 1-9 users.
- Starts at
- $27.99 per user / month on a 36-month term ($28.99 billed monthly), 1-9 users
- Free plan
- None
- Free trial
- Free trial offered on every Unite plan; its length is not stated.
| Plan | Price | What you get |
|---|---|---|
| Unite Essentials | $27.99per user / month, 36-month term ($28.99 monthly), 1-9 users | Calling to the US, Canada and Mexico, 40+ phone features, limited video, 1-to-1 chat and SMS/MMS. $24.99 a month for 10-24 users, on the 36-month term $21.99. |
| Unite Professional | $34.99per user / month, 36-month term ($35.99 monthly), 1-9 users | Adds international calling to 40+ countries, full video, group chat, AI call transcription and summaries, and multi-device support. $29.99 monthly at 10-24 users. |
| Unite Ultimate | $39.99per user / month, 36-month term ($44.99 monthly), 1-9 users | Adds webinar and live stream video and AI call sentiment analysis. $38.99 monthly at 10-24 users, and 100+ users are priced through sales. |
Read from net2phone.com on Nov 12, 2026. Prices change, so confirm with Net2Phone before you buy.
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Common questions
Does Net2Phone have a Linux app?
No Linux app was listed when its pages were read on Nov 12, 2026. Net2Phone is listed for Web, macOS, Windows, iOS and Android.
Is Net2Phone open source?
Net2Phone is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.