Quo
Business phone app for calls and texts on shared team numbers
Our verdict
Third of our top three business phone systems
For: Small teams that share a number and text customers a lot
Quo, formerly OpenPhone, lets several teammates share one number with a common call and text history, and calls and texts to the US and Canada are unlimited under a fair use policy. Starter is $15 per user a month, billed annually ($19 monthly), on the web, Mac, Windows, iPhone and Android, and its iPhone and iPad app averages 4.4 from about 10,800 ratings. It is third because a team pays per person where Grasshopper charges one flat fee, and phone menus, call transfers, automatic recording and HubSpot or Salesforce need Business at $23 per user ($33 monthly).
See all three and how we rankQuo report card
Good · out of 4.0 · graded Oct 17, 2026
Best for small teams sharing one business number
Quo, which used to be OpenPhone, gives you a business number for calls and texts that the whole team can share, with one history everyone sees. Starter is $15 a person a month on yearly billing. But phone menus, call transfers and CRM links all wait for Business at $23.
Who Quo is for
- Great if you want a work number on your own phone, apart from your personal one
- Handy when a few people share one sales or support line and need the same history
- A treat if you like plugging your phone line into ChatGPT or Claude
Who Quo is not for
- Tight if you're on Starter and want a phone menu or call transfers, as those need Business
- Not for you if you call abroad a lot, since calls outside the US and Canada are billed per minute
- Pricey if Sona answers lots of calls, as each one past the plan's credits costs $0.45 to $1.00
Why Quo gets a 2.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for money$15 a head for five on Starter, billed yearly ($19 monthly), just above this category's cheaper quarter ($14). Phone menus, transfers, automatic recording and CRM links need Business at $23.
- CFree plan and trialA 7-day free trial, and Quo says it'll remind you before it ends. No free plan.
- BFeaturesShared numbers with one call and text history, unlimited US and Canada calls and texts, the Sona AI agent, phone menus, ring orders, call summaries and an API. It covers the whole job across its plans.
- BEase of use4.4 from about 10,800 App Store ratings. Lots of people use it, and most seem to get on with it fine.
- APlatforms and integrationsWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Slack, Zapier and Make, an API, and an MCP server for ChatGPT and Claude.
What these grades rest on. Graded from this listing, whose facts were read from Quo's own pages on 17 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/quo#review"><img src="https://toolgpa.com/badge/quo.svg" alt="Quo: 2.8 GPA on ToolGPA" width="196" height="56"></a>Where Quo stands among business phone systems
Quo's GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade, and level with 1.
It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (C, above 3).
Its paid plans start at $15 a month for each person, against a middle price of $19 for the category: 5 of the 16 others that charge start lower.
On features, ease of use and platforms it scores 3.3 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 20 business phone systems we grade, cut by the letter each got. Quo’s own letter is outlined.
- CValue for moneyAbove 3 of 19, level with 11
- CFree plan and trialAbove 8 of 19, level with 10
- BFeaturesAbove 10 of 19, level with 9
- BEase of useAbove 13 of 19, level with 2
- APlatforms and integrationsAbove 9 of 19, level with 10
Price against what you get
Each dot is one of 17 business phone systems. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Quo, or make your own?
Keep it
To replace Quo you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade. It costs $180 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- One mailbox that several people work at once.
- An AI model answering your customers from your own help articles.
- Texts from a business number, registered with the carriers.
- Speech turned into text you can trust.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, HubSpot, Salesforce and Pipedrive among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Quo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Quo?
Quo, formerly called OpenPhone, is a business phone app that gives each user a local or toll-free number for calls and texts from a phone or computer. Teammates can share a number with one call and text history, internal threads and shared contacts. Its AI agent Sona answers calls around the clock, and higher plans add AI call summaries, phone menus and CRM integrations.
Quo is a paid product with a free trial, starting at $15 per user / month, billed annually ($19 billed monthly). See every plan
Good for
- Small businesses that want a second number apart from personal phones
- Teams sharing one number for sales or support texts and calls
- Owners who want an AI agent to pick up missed calls
Worth knowing
- Texting US numbers requires carrier registration (TCR): a one-time $19.50 review fee plus $1.50 to $3 a month.
- On Starter, calls are recorded manually only, and phone menus, transfers and CRM integrations need Business or Scale.
- Each extra number costs $5 a month; calls and texts outside the US and Canada are billed per minute or per message.
- Sona calls beyond the plan's credits cost $0.45 to $1.00 each, depending on the credit tier.
Key features
- Shared phone numbers
- Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- Calling and texting
- Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- Sona AI agent
- An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- AI call summaries and transcripts
- Business and Scale transcribe and summarize every call. On Starter, summaries cover only calls Sona handles; voicemails are transcribed on all plans.
- Phone menus and routing
- Business adds phone menus, call transfers, group calls and ring orders that ring teammates in batches, plus business-hours forwarding.
- Integrations and API
- HubSpot and Salesforce need Business or Scale. Pipedrive, Slack, Zapier, Make, Google Contacts and the Quo API are also listed, plus an MCP server for ChatGPT and Claude.
Quo pricing
- Starts at
- $15 per user / month, billed annually ($19 billed monthly)
- Free plan
- None
- Free trial
- 7-day free trial, with a reminder before it ends
| Plan | Price | What you get |
|---|---|---|
| Starter | $15per user / month, billed annually ($19 billed monthly) | One local or toll-free number per user, unlimited US and Canada calls and texts, voicemail transcripts, the Sona AI agent and the Quo API. |
| Business | $23per user / month, billed annually ($33 billed monthly) | Adds AI summaries and transcripts for all calls, phone menus, group calls, transfers, ring orders, auto recording, reports and HubSpot and Salesforce. |
| Scale | $35per user / month, billed annually ($47 billed monthly) | Adds AI call tags, dedicated onboarding, priority chat and email support, and inbound phone support. |
Read from quo.com on Oct 17, 2026. Prices change, so confirm with Quo before you buy.
Ways to pay less
- Annual discountLower prices with yearly billing
Quo's pricing page shows yearly billing saving $48 a year per user on Starter, $120 on Business and $144 on Scale.
Stated on quo.com
How people rate the Quo app
4.4
out of 5 for the iPhone and iPad app
10,811 ratings on the App Store in the United States, read Oct 17, 2026. It rates the app, not everything the product does. See the listing
Works with
Quo alternatives
- Quo vs Dialpad
Free trial · from $15/mo
- Quo vs Aircall
Free trial · from $30/mo
- Quo vs Grasshopper
Free trial · from $14/mo
- Quo vs Google Voice
Free plan · from $10/mo
- Quo vs JustCall
Free trial · from $29/mo
Common questions
Is Quo free?
No, Quo is a paid product, but you can try it first. 7-day free trial, with a reminder before it ends.
How much does Quo cost?
Quo lists 3 plans. Starter: $15 per user / month, billed annually ($19 billed monthly). Business: $23 per user / month, billed annually ($33 billed monthly). Scale: $35 per user / month, billed annually ($47 billed monthly). Prices were read from quo.com on Oct 17, 2026.
What platforms does Quo work on?
Quo is available on Web, macOS, Windows, iOS and Android.
Does Quo offer any discounts?
Quo publicly lists the following: Lower prices with yearly billing.
How is Quo rated?
Quo's iPhone and iPad app averages 4.4 out of 5 from 10,811 ratings on the App Store in the United States, as read on Oct 17, 2026. That is the store's rating of the app, not a score from us.
Does Quo have a Linux app?
No Linux app was listed when its pages were read on Oct 17, 2026. Quo is listed for Web, macOS, Windows, iOS and Android.
Is Quo open source?
Quo is not described as open source on its own site, as read on Oct 17, 2026.
Does Quo have an API?
Yes. Quo offers a public API, according to its own site.
What does Quo integrate with?
Quo's listing names HubSpot, Salesforce, Pipedrive, Slack, Zapier, Make, Google Contacts and ChatGPT. A listing names up to eight integrations, so it may connect to more.
Who makes Quo?
Quo is made by OpenPhone Technologies, Inc. It dates from 2018.
What are the alternatives to Quo?
The closest alternatives to Quo in our directory are Dialpad, Aircall, Grasshopper, Google Voice and JustCall. Each one has a side-by-side comparison with Quo.
How does Quo compare with other business phone systems?
Quo's GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade, and level with 1. It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (C, above 3).
Is Quo good value for money?
ToolGPA grades Quo C for value for money. Its paid plans start at $15 a month for each person, against a middle price of $19 for the category: 5 of the 16 others that charge start lower. On features, ease of use and platforms it scores 3.3 out of 4, and no tool on the category's chart scores higher without costing more.
Could I make my own version of Quo?
To replace Quo you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade. It costs $180 a year. What you could not make: Phone numbers and calls carried over the phone network. One mailbox that several people work at once. An AI model answering your customers from your own help articles. Texts from a business number, registered with the carriers. This is a judgement from its listing. We have not built one.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 17, 2026. What people say is linked where it appears.