JustCall vs Quo
We give JustCall a 2.4 GPA and Quo a 2.8, out of 4.0. Quo grades higher on value for money and ease of use. They get the same grade on the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
JustCall
Cloud phone and SMS system for sales and support teams
Quo
Business phone app for calls and texts on shared team numbers
How we grade them
| 2.4GPAJustCallFair | 2.8GPAQuoGood | |
|---|---|---|
| Value for money | D$29 a head for five on Team, billed yearly ($39 monthly), right at this category's dearest tenth ($29 and up). There's a 2-license minimum, so one person still pays $58 a month. The power dialer needs Pro at $49. | C$15 a head for five on Starter, billed yearly ($19 monthly), just above this category's cheaper quarter ($14). Phone menus, transfers, automatic recording and CRM links need Business at $23. |
| Free plan and trial | CA 14-day free trial with no credit card needed. No free plan. | CA 7-day free trial, and Quo says it'll remind you before it ends. No free plan. |
| Features | BNumbers in 70+ countries, calls, SMS, MMS and WhatsApp in a team inbox, phone menus, unlimited AI transcription, and power and predictive dialers higher up. It covers the whole job, and then some for sales teams. | BShared numbers with one call and text history, unlimited US and Canada calls and texts, the Sona AI agent, phone menus, ring orders, call summaries and an API. It covers the whole job across its plans. |
| Ease of use | C4.37 from about 1,100 App Store ratings, behind the better-rated phone apps here. There's routing and CRM setup to do before a team is running. | B4.4 from about 10,800 App Store ratings. Lots of people use it, and most seem to get on with it fine. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack and Zapier, plus a public API. | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Slack, Zapier and Make, an API, and an MCP server for ChatGPT and Claude. |
| Best for | sales teams calling and texting in many countries | small teams sharing one business number |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: JustCall and Quo. How we grade
Price against what you get
JustCall starts at $29 a month for each person and scores 3.0 out of 4 on features, ease of use and platforms. Quo starts at $15 a month for each person and scores 3.3.
Quo scores higher and starts $14 a month lower. Of the other business phone systems on the chart, 5 score higher than JustCall for less, and none scores higher than Quo for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- JustCall starts at $29 per user / month, billed annually ($39 billed monthly). Quo starts at $15 per user / month, billed annually ($19 billed monthly).
- Quo also covers shared inbox and AI support agent.
At a glance
| JustCall | Quo | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $29 per user / month, billed annually ($39 billed monthly) | $15 per user / month, billed annually ($19 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | 7-day free trial, with a reminder before it ends |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | JustCall | OpenPhone Technologies, Inc. |
| Price read from | justcall.io | quo.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
JustCall
- Sales teams making many outbound calls from a CRM
- Support teams that take calls and texts in one shared inbox
- Teams with numbers in several countries
Quo
- Small businesses that want a second number apart from personal phones
- Teams sharing one number for sales or support texts and calls
- Owners who want an AI agent to pick up missed calls
Worth knowing
JustCall
- Every self-serve plan needs at least 2 licenses, and Business needs at least 10.
- Included calling covers the region picked at signup and excludes toll-free, international and forwarded calls; texts sent by workflows or bulk campaigns are not included.
- AI Review Assist costs $9 per user on Team and Pro; it is included in Pro Plus.
- The AI Voice Agent is billed by the minute: the first 100 minutes are free, with volume rates down to $0.15 a minute.
Quo
- Texting US numbers requires carrier registration (TCR): a one-time $19.50 review fee plus $1.50 to $3 a month.
- On Starter, calls are recorded manually only, and phone menus, transfers and CRM integrations need Business or Scale.
- Each extra number costs $5 a month; calls and texts outside the US and Canada are billed per minute or per message.
- Sona calls beyond the plan's credits cost $0.45 to $1.00 each, depending on the credit tier.
Key features
JustCall
- Numbers in 70+ countries
- Local, mobile and toll-free numbers in more than 70 countries. Every account includes two standard numbers, and existing numbers can be ported in.
- Shared SMS, MMS and WhatsApp inbox
- A team inbox for texts and WhatsApp, with SMS workflows and bots. Bulk SMS campaigns start on the Pro plan.
- IVR and call routing
- Call menus on every plan; Pro adds intelligent routing, queue callback and advanced roles, and Business adds unlimited calling and SMS.
- Sales dialers
- A power dialer from Pro, and in SalesPro a dynamic dialer and a predictive dialer that rings up to 10 lines at once.
- AI transcription and coaching
- Unlimited AI transcription minutes on every plan under fair use. Pro Plus adds AI call scoring, real-time agent assist and sentiment analysis.
- AI Voice Agent
- An add-on that answers calls around the clock in 14 languages, books meetings, sends texts and hands callers to a person.
Quo
- Shared phone numbers
- Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- Calling and texting
- Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- Sona AI agent
- An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- AI call summaries and transcripts
- Business and Scale transcribe and summarize every call. On Starter, summaries cover only calls Sona handles; voicemails are transcribed on all plans.
- Phone menus and routing
- Business adds phone menus, call transfers, group calls and ring orders that ring teammates in batches, plus business-hours forwarding.
- Integrations and API
- HubSpot and Salesforce need Business or Scale. Pipedrive, Slack, Zapier, Make, Google Contacts and the Quo API are also listed, plus an MCP server for ChatGPT and Claude.
Plans
JustCall
Team$29
per user / month, billed annually ($39 billed monthly)
Minimum 2 licenses. Unlimited US and Canada calling and AI transcription (fair use), 500 SMS segments per license, IVR and 100+ integrations.
Pro$49
per user / month, billed annually ($69 billed monthly)
Minimum 2 licenses. Adds 1,000 SMS segments per license, a power dialer, bulk SMS, queue callback, smart routing and Salesforce CTI.
Pro Plus$89
per user / month, billed annually ($109 billed monthly)
Minimum 2 licenses. Adds AI Review Assist, an AI notetaker, SMS copilot, real-time agent assist, AI call scoring and sentiment analysis.
BusinessCustom
Minimum 10 licenses. Unlimited calling and SMS, single sign-on, an enterprise SLA, HIPAA compliance and a dedicated support line.
SalesProCustom
Minimum 2 licenses. A sales dialer suite with a predictive dialer of up to 10 lines, unlimited outbound calling and AI coaching.
Quo
Starter$15
per user / month, billed annually ($19 billed monthly)
One local or toll-free number per user, unlimited US and Canada calls and texts, voicemail transcripts, the Sona AI agent and the Quo API.
Business$23
per user / month, billed annually ($33 billed monthly)
Adds AI summaries and transcripts for all calls, phone menus, group calls, transfers, ring orders, auto recording, reports and HubSpot and Salesforce.
Scale$35
per user / month, billed annually ($47 billed monthly)
Adds AI call tags, dedicated onboarding, priority chat and email support, and inbound phone support.
Ways to pay less
JustCall
- Annual discount
Save up to 29% with annual billing
JustCall's pricing page offers up to 29% off for paying annually: Team is $29 a month billed annually against $39 billed monthly.
Quo
- Annual discount
Lower prices with yearly billing
Quo's pricing page shows yearly billing saving $48 a year per user on Starter, $120 on Business and $144 on Scale.
