Aircall vs Quo
We give Aircall a 2.6 GPA and Quo a 2.8, out of 4.0. Quo grades higher on value for money. They get the same grade on the free plan, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Aircall
Cloud phone system for sales and support teams, with AI voice agents
Quo
Business phone app for calls and texts on shared team numbers
How we grade them
| 2.6GPAAircallGood | 2.8GPAQuoGood | |
|---|---|---|
| Value for money | D$30 a head for five on Essentials, billed yearly, which puts it in this category's dearest tenth ($29 and up). There's a 3-license minimum, so even one person pays $90 a month. Summaries and the power dialer need Professional at $50. | C$15 a head for five on Starter, billed yearly ($19 monthly), just above this category's cheaper quarter ($14). Phone menus, transfers, automatic recording and CRM links need Business at $23. |
| Free plan and trial | CThere's a free trial with 100 AI Voice Agent minutes, but the listing doesn't give its length or say whether it needs a card. No free plan. | CA 7-day free trial, and Quo says it'll remind you before it ends. No free plan. |
| Features | BA shared call inbox, phone menus and queues, recording with AI transcripts on every plan, 50 AI Voice Agent minutes a month, and a power dialer on Professional. It covers the whole job for a calling team. | BShared numbers with one call and text history, unlimited US and Canada calls and texts, the Sona AI agent, phone menus, ring orders, call summaries and an API. It covers the whole job across its plans. |
| Ease of use | B4.5 from about 340 App Store ratings. Fine, though that's not many ratings for a phone app. | B4.4 from about 10,800 App Store ratings. Lots of people use it, and most seem to get on with it fine. |
| Platforms and integrations | AWeb, Mac, Windows, iPhone, Android and a Chrome extension, with 250+ integrations such as Salesforce, HubSpot, Zendesk and Intercom, plus APIs and webhooks. | AWeb, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Slack, Zapier and Make, an API, and an MCP server for ChatGPT and Claude. |
| Best for | sales and support teams that log calls in a CRM | small teams sharing one business number |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Aircall and Quo. How we grade
Price against what you get
Aircall starts at $30 a month for each person and scores 3.3 out of 4 on features, ease of use and platforms. Quo starts at $15 a month for each person and scores 3.3.
They score the same, and Quo starts $15 a month lower. Of the other business phone systems on the chart, 1 scores higher than Aircall for less, and none scores higher than Quo for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Aircall starts at $30 per license / month, billed annually. Quo starts at $15 per user / month, billed annually ($19 billed monthly).
- Only Aircall lists a browser extension.
At a glance
| Aircall | Quo | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $30 per license / month, billed annually | $15 per user / month, billed annually ($19 billed monthly) |
| Free plan | None | None |
| Free trial | Free trial with 100 AI Voice Agent minutes at sign-up; its length is not stated | 7-day free trial, with a reminder before it ends |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | Aircall | OpenPhone Technologies, Inc. |
| Price read from | aircall.io | quo.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Aircall
- Sales and support teams that log every call in a CRM or help desk
- Teams of three or more sharing the same incoming lines
- Businesses that want an AI agent to take overflow or after-hours calls
Quo
- Small businesses that want a second number apart from personal phones
- Teams sharing one number for sales or support texts and calls
- Owners who want an AI agent to pick up missed calls
Worth knowing
Aircall
- Essentials and Professional need at least 3 licenses; Enterprise starts at 25.
- The page lists annual prices; monthly billing gives up the stated 25% annual saving.
- One local or toll-free number is included; each extra number is $6 a month, and international calls on Essentials and Professional cost extra.
- Add-ons include AI Assist Pro at $49, Analytics+ at $15 and WhatsApp at $10 per seat a month; extra AI Voice Agent minutes cost $175 for 500.
Quo
- Texting US numbers requires carrier registration (TCR): a one-time $19.50 review fee plus $1.50 to $3 a month.
- On Starter, calls are recorded manually only, and phone menus, transfers and CRM integrations need Business or Scale.
- Each extra number costs $5 a month; calls and texts outside the US and Canada are billed per minute or per message.
- Sona calls beyond the plan's credits cost $0.45 to $1.00 each, depending on the credit tier.
Key features
Aircall
- Shared call inbox
- Calls and texts land in a shared inbox where teammates assign them, comment on them and see shared contacts, with ring groups and extensions.
- Call routing
- Keypad menus, business-hours and date rules and call queues on every plan. Professional adds smart routing by CRM owner and queue callback.
- Recording and AI transcripts
- Calls and voicemails are recorded and transcribed on every plan. Summaries, sentiment and key topics come with Professional.
- AI Voice Agents
- AI agents answer calls in 38 languages, handle FAQs, book meetings and hand off to staff. Each plan includes 50 minutes a month; more are sold in bundles.
- Outbound tools
- Professional adds a Power Dialer that works through up to 1,000 imported numbers, voicemail drop and outbound calling campaigns.
- 250+ integrations
- Calls sync to CRMs and help desks such as Salesforce, HubSpot, Zendesk and Intercom, with APIs and webhooks for custom work.
Quo
- Shared phone numbers
- Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- Calling and texting
- Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- Sona AI agent
- An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- AI call summaries and transcripts
- Business and Scale transcribe and summarize every call. On Starter, summaries cover only calls Sona handles; voicemails are transcribed on all plans.
- Phone menus and routing
- Business adds phone menus, call transfers, group calls and ring orders that ring teammates in batches, plus business-hours forwarding.
- Integrations and API
- HubSpot and Salesforce need Business or Scale. Pipedrive, Slack, Zapier, Make, Google Contacts and the Quo API are also listed, plus an MCP server for ChatGPT and Claude.
Plans
Aircall
Essentials$30
per license / month, billed annually
3-license minimum. Unlimited US and Canada calls, SMS and MMS, a shared inbox, recordings with AI transcripts, IVR and 50 AI Voice Agent minutes a month.
Professional$50
per license / month, billed annually
3-license minimum. Adds AI call summaries, smart routing and queue callback, Power Dialer, outbound campaigns, whisper and barge, and full API access.
EnterpriseCustom
For 25 licenses or more. Adds unlimited global calls, SSO and SCIM, HIPAA compliance, an enterprise SLA and prioritized support.
Quo
Starter$15
per user / month, billed annually ($19 billed monthly)
One local or toll-free number per user, unlimited US and Canada calls and texts, voicemail transcripts, the Sona AI agent and the Quo API.
Business$23
per user / month, billed annually ($33 billed monthly)
Adds AI summaries and transcripts for all calls, phone menus, group calls, transfers, ring orders, auto recording, reports and HubSpot and Salesforce.
Scale$35
per user / month, billed annually ($47 billed monthly)
Adds AI call tags, dedicated onboarding, priority chat and email support, and inbound phone support.
Ways to pay less
Aircall
- Annual discount
Save 25% by paying annually
Aircall's pricing page states that annual billing costs 25% less than monthly billing, with the 3-license minimum either way.
Quo
- Annual discount
Lower prices with yearly billing
Quo's pricing page shows yearly billing saving $48 a year per user on Starter, $120 on Business and $144 on Scale.
