The Quo Insider’s Guide
Everything we know about Quo in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Quo
The Insider’s Guide
Business phone app for calls and texts on shared team numbers
Every plan, grade, refund rule and rival among business phone systems, read from Quo’s own pages.
Made by OpenPhone Technologies, Inc. · checked Oct 17, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Quo’s own pages, its app-store listings and our grades. Every fact in it is on Quo’s page too, where it is kept up to date. Checked Oct 17, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.8
GPA, above 16 of the 19 other business phone systems we grade
Quo, formerly called OpenPhone, is a business phone app that gives each user a local or toll-free number for calls and texts from a phone or computer. Teammates can share a number with one call and text history, internal threads and shared contacts. Its AI agent Sona answers calls around the clock, and higher plans add AI call summaries, phone menus and CRM integrations.
To get you started, here are 9 things to know about Quo, taken from its own pages and our grades.
Lots of people use it, and most seem to get on with it fine.
- 1
Best for small teams sharing one business number
Quo, which used to be OpenPhone, gives you a business number for calls and texts that the whole team can share, with one history everyone sees.
- 2
Paid plans start at $15 a month for each person
As its pricing page puts it: $15 per user / month, billed annually ($19 billed monthly).
- 3
You can try it first
7-day free trial, with a reminder before it ends
- 4
It runs on 5 platforms
Web, macOS, Windows, iOS and Android.
- 5
Shared phone numbers
Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- 6
Calling and texting
Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- 7
Sona AI agent
An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- 8
A 2.8 GPA, above 16 of 19
That is against the other business phone systems we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Quo you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
Quo at a glance
- Pricing
- Free trial, from $15 per user / month, billed annually ($19 billed monthly)
- Free plan
- No
- Free trial
- 7-day free trial, with a reminder before it ends
- Runs on
- Web, macOS, Windows, iOS, Android
- Made by
- OpenPhone Technologies, Inc., since 2018
- Category
- Business Phone Systems
- Our grade
- 2.8 GPA, good
- Store rating
- 4.4 on the App Store, 10,811 ratings
The report card
Best for small teams sharing one business number
Quo, which used to be OpenPhone, gives you a business number for calls and texts that the whole team can share, with one history everyone sees. Starter is $15 a person a month on yearly billing. But phone menus, call transfers and CRM links all wait for Business at $23.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $15 a head for five on Starter, billed yearly ($19 monthly), just above this category's cheaper quarter ($14). Phone menus, transfers, automatic recording and CRM links need Business at $23. |
| Free plan and trial | C | A 7-day free trial, and Quo says it'll remind you before it ends. No free plan. |
| Features | B | Shared numbers with one call and text history, unlimited US and Canada calls and texts, the Sona AI agent, phone menus, ring orders, call summaries and an API. It covers the whole job across its plans. |
| Ease of use | B | 4.4 from about 10,800 App Store ratings. Lots of people use it, and most seem to get on with it fine. |
| Platforms and integrations | A | Web, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Slack, Zapier and Make, an API, and an MCP server for ChatGPT and Claude. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Quo is for
- Great if you want a work number on your own phone, apart from your personal one
- Handy when a few people share one sales or support line and need the same history
- A treat if you like plugging your phone line into ChatGPT or Claude
Who it is not for
- Tight if you're on Starter and want a phone menu or call transfers, as those need Business
- Not for you if you call abroad a lot, since calls outside the US and Canada are billed per minute
- Pricey if Sona answers lots of calls, as each one past the plan's credits costs $0.45 to $1.00
Good to know
Good for
- Small businesses that want a second number apart from personal phones
- Teams sharing one number for sales or support texts and calls
- Owners who want an AI agent to pick up missed calls
Worth knowing
- Texting US numbers requires carrier registration (TCR): a one-time $19.50 review fee plus $1.50 to $3 a month.
- On Starter, calls are recorded manually only, and phone menus, transfers and CRM integrations need Business or Scale.
- Each extra number costs $5 a month; calls and texts outside the US and Canada are billed per minute or per message.
- Sona calls beyond the plan's credits cost $0.45 to $1.00 each, depending on the credit tier.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$15
A month to start, for each person
Quo is a paid product with a free trial, starting at $15 per user / month, billed annually ($19 billed monthly).
Starter
$15
per user / month, billed annually ($19 billed monthly)
One local or toll-free number per user, unlimited US and Canada calls and texts, voicemail transcripts, the Sona AI agent and the Quo API.
Business
$23
per user / month, billed annually ($33 billed monthly)
Adds AI summaries and transcripts for all calls, phone menus, group calls, transfers, ring orders, auto recording, reports and HubSpot and Salesforce.
Scale
$35
per user / month, billed annually ($47 billed monthly)
Adds AI call tags, dedicated onboarding, priority chat and email support, and inbound phone support.
Trying it first
7-day free trial, with a reminder before it ends
Read from quo.com on Oct 17, 2026.
Ways to pay less
Annual discount
Lower prices with yearly billing
Quo's pricing page shows yearly billing saving $48 a year per user on Starter, $120 on Business and $144 on Scale.
Stated on quo.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
5
Places it runs: Web, macOS, Windows, iOS and Android
Business phone app for calls and texts on shared team numbers. Here is what it does, as its own site describes it, and what it covers: public API, AI features, transcription, shared inbox, AI support agent, business phone line, business texting.
It covers the whole job across its plans.
- Shared phone numbers
- Several teammates can share one number with a common call and text history, internal threads and shared contacts. Starter allows up to 10 users per shared number.
- Calling and texting
- Unlimited calls and texts to US and Canadian numbers under a fair use policy, with snippets, scheduled messages, auto-replies and group messages.
- Sona AI agent
- An AI agent that answers calls at any hour. Every plan includes 1,000 credits a month, enough for 10 calls; credit packs run from $25 to $199 a month.
- AI call summaries and transcripts
- Business and Scale transcribe and summarize every call. On Starter, summaries cover only calls Sona handles; voicemails are transcribed on all plans.
- Phone menus and routing
- Business adds phone menus, call transfers, group calls and ring orders that ring teammates in batches, plus business-hours forwarding.
- Integrations and API
- HubSpot and Salesforce need Business or Scale. Pipedrive, Slack, Zapier, Make, Google Contacts and the Quo API are also listed, plus an MCP server for ChatGPT and Claude.
Where it runs
- Web
- macOS
- Windows
- iOS
- Android
What it works with
- HubSpot
- Salesforce
- Pipedrive
- Slack
- Zapier
- Make
- Google Contacts
- ChatGPT
Quo is made by OpenPhone Technologies, Inc., and has been around since 2018.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
16/19
Other business phone systems it is graded above
Quo's GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade, and level with 1.
It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (C, above 3).
Its paid plans start at $15 a month for each person, against a middle price of $19 for the category: 5 of the 16 others that charge start lower.
On features, ease of use and platforms it scores 3.3 out of 4, and no tool on the category's chart scores higher without costing more.
Each grade against the category
Every bar is all 20 business phone systems we grade, cut by the letter each got. Quo’s own letter is outlined.
- CValue for moneyAbove 3 of 19
- CFree plan and trialAbove 8 of 19
- BFeaturesAbove 10 of 19
- BEase of useAbove 13 of 19
- APlatforms and integrationsAbove 9 of 19
Price against what you get
Each dot is one of 17 business phone systems. Further left costs less; higher up scores better on features, ease of use and platforms. Quo is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Quo you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade. It costs $180 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- One mailbox that several people work at once.
- An AI model answering your customers from your own help articles.
- Texts from a business number, registered with the carriers.
- Speech turned into text you can trust.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, HubSpot, Salesforce and Pipedrive among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Quo’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Dialpad, Aircall, Grasshopper, Google Voice and JustCall
The 5 tools Quo is most often weighed against, with where each one differs from it.
- 2.8GPA
Dialpad
Free trial · from $15/mo
AI business phone with live call transcripts and call summaries.
- Only Dialpad lists a browser extension.
- Quo also covers shared inbox and AI support agent.
- Dialpad also covers team chat and video calls.
- 2.6GPA
Aircall
Free trial · from $30/mo
Cloud phone system for sales and support teams, with AI voice agents.
- Only Aircall lists a browser extension.
- 3.0GPA
Grasshopper
Free trial · from $14/mo
Virtual business number on your own phone, priced per account.
- Only Quo lists a web app.
- Quo also covers AI support agent.
- 2.4GPA
Google Voice
Free plan · from $10/mo
Google's phone number service for calls and texts on any device.
- Google Voice has a free plan. Quo does not, though it has a free trial.
- Only Quo lists macOS and Windows apps.
- Quo also covers shared inbox and AI support agent.
- 2.4GPA
JustCall
Free trial · from $29/mo
Cloud phone and SMS system for sales and support teams.
- Quo also covers shared inbox and AI support agent.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Quo free?
No, Quo is a paid product, but you can try it first. 7-day free trial, with a reminder before it ends.
How much does Quo cost?
Quo lists 3 plans. Starter: $15 per user / month, billed annually ($19 billed monthly).
What platforms does Quo work on?
Quo is available on Web, macOS, Windows, iOS and Android.
Does Quo offer any discounts?
Quo publicly lists the following: Lower prices with yearly billing.
How is Quo rated?
Quo's iPhone and iPad app averages 4.4 out of 5 from 10,811 ratings on the App Store in the United States, as read on Oct 17, 2026.
Does Quo have a Linux app?
No Linux app was listed when its pages were read on Oct 17, 2026. Quo is listed for Web, macOS, Windows, iOS and Android.
Is Quo open source?
Quo is not described as open source on its own site, as read on Oct 17, 2026.
Does Quo have an API?
Yes. Quo offers a public API, according to its own site.
What does Quo integrate with?
Quo's listing names HubSpot, Salesforce, Pipedrive, Slack, Zapier, Make, Google Contacts and ChatGPT.
Who makes Quo?
Quo is made by OpenPhone Technologies, Inc. It dates from 2018.
What are the alternatives to Quo?
The closest alternatives to Quo in our directory are Dialpad, Aircall, Grasshopper, Google Voice and JustCall.
How does Quo compare with other business phone systems?
Quo's GPA of 2.8 is higher than 16 of the 19 other business phone systems we grade, and level with 1.
Is Quo good value for money?
ToolGPA grades Quo C for value for money. Its paid plans start at $15 a month for each person, against a middle price of $19 for the category: 5 of the 16 others that charge start lower.
Could I make my own version of Quo?
To replace Quo you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from Quo’s own pages on Oct 17, 2026, and the grades were given on Oct 17, 2026. Graded from this listing, whose facts were read from Quo's own pages on 17 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by OpenPhone Technologies, Inc. Prices change, so check quo.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
1,880
Tools graded, in 47 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
1,880
tools graded
47
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Quo, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/quo
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Quo: The Insider's Guide", checked Oct 17, 2026. https://toolgpa.com/tools/quo
Know someone choosing between business phone systems?
Send them this guide: toolgpa.com/tools/quo/guide
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See our other guides
The best-graded business phone systems after Quo, each with an Insider's Guide of its own.
- Business Phone Systems Insider's GuideEvery one of the 20 business phone systems we grade, compared
- Grasshopper Insider's GuideVirtual business number on your own phone, priced per account3.0 GPA
- RingCentral Insider's GuideCloud phone system with texting, fax, video meetings and team chat3.0 GPA
- Dialpad Insider's GuideAI business phone with live call transcripts and call summaries2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Quo’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Quo is a trademark of its owner, and this guide is not made, paid for or approved by OpenPhone Technologies, Inc. Prices and plans change: check quo.com before you buy.