The CloudCall Insider’s Guide
Everything we know about CloudCall in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
CloudCall
The Insider’s Guide
Business calling and texting that logs to your recruiting CRM
Every plan, grade, refund rule and rival among business phone systems, read from CloudCall’s own pages.
Made by CloudCall · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from CloudCall’s own pages, its app-store listings and our grades. Every fact in it is on CloudCall’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 28 of the 77 other business phone systems we grade
CloudCall is a cloud phone service sold per user, built around recruitment and sales teams that live in a CRM or applicant tracking system. Calls and texts are saved to the CRM record, and higher plans add AI call summaries, coaching tools and outbound dialers.
To get you started, here are 8 things to know about CloudCall, taken from its own pages and our grades.
No store rating on record, and you connect a CRM or ATS to get its main value.
- 1
Best for calling that logs to a recruiting or sales CRM
CloudCall is a cloud phone built for recruiters and sales teams, saving calls and texts to the CRM record from $15 a user a month.
- 2
Paid plans start at $15 a month for each person
As its pricing page puts it: $15 per user / month, billed annually ($20 billed monthly).
- 3
It runs on 5 platforms
Web, macOS, Windows, iOS and Android, with a browser extension too.
- 4
CRM and ATS integration
Calls, contacts and messages sync with supported CRMs such as Bullhorn, Salesforce, Vincere, JobDiva and LaborEdge. Pro and Advanced plans list this feature.
- 5
AI call summaries
Pro and Advanced plans give full call transcriptions and AI summaries; Advanced syncs the summary to the CRM record.
- 6
Live call coaching
Supervisors can monitor, whisper and barge on live calls from the Pro plan up.
- 7
A 2.0 GPA, above 28 of 77
That is against the other business phone systems we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace CloudCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
CloudCall at a glance
- Pricing
- Paid, from $15 per user / month, billed annually ($20 billed monthly)
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, macOS, Windows, iOS, Android, Browser extension
- Made by
- CloudCall, since 2012
- Category
- Business Phone Systems
- Our grade
- 2.0 GPA, fair
The report card
Best for calling that logs to a recruiting or sales CRM
CloudCall is a cloud phone built for recruiters and sales teams, saving calls and texts to the CRM record from $15 a user a month. But it has a 5-seat minimum, AI summaries start on the $24 plan, and there is no free plan or trial.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $15 to $35 a user a month on yearly billing, with the middle of the category at $19. |
| Free plan and trial | F | No free plan or trial on the pricing page. |
| Features | C | CRM and ATS logging, texting and dialers, with summaries, coaching and the power dialer held back for dearer plans. |
| Ease of use | C | No store rating on record, and you connect a CRM or ATS to get its main value. |
| Platforms and integrations | A | Web, Mac, Windows, iPhone, Android and a browser extension, with CRM integrations. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who CloudCall is for
- Fits if you are a recruiting team living in an ATS such as Bullhorn
- Works for sales teams that want calls and texts logged to the CRM
Who it is not for
- Tight if you are under 5 people: there is a 5-user seat minimum
- Pricey if you want AI summaries, coaching or dialers: they start on the $24 plan
- Watch out: seat cuts and downgrades happen only at contract renewal
- Watch out: calls to other countries and extra texts are add-ons from $14 a seat
- Not for you if you want a free plan or trial, as none is listed
Good to know
Good for
- Staffing and recruiting teams that work inside Bullhorn or a similar ATS
- Sales teams that make high-volume outbound calls
- Supervisors who coach agents on live calls
Worth knowing
- A 5-user seat minimum applies, and seat reductions and downgrades are only available at contract renewal.
- Starter's unlimited calling excludes premium numbers; calls to other countries need a plan with more countries or an add-on.
- Add-ons cost extra: 25 countries is $14 per user / month annually, 200 countries is $30, and 2,000 more US and Canada texts is $16.99.
- The pricing page shows US dollar and UK pound prices together, and per-user text allowances differ by region.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$15
A month to start, for each person
CloudCall is a paid product, starting at $15 per user / month, billed annually ($20 billed monthly).
No free plan or trial on the pricing page.
o1 Starter
$15
per user / month, billed annually ($20 billed monthly)
Essential calling and texting with unlimited US and Canada calling, 3 months of call storage and Azure or Google sign-on.
o1 Pro
$24
per user / month, billed annually ($33 billed monthly)
Adds AI call summaries, monitor, whisper and barge, team administration, 6 months of call storage and calls to 13 more countries.
o1 Advanced
$35
per user / month, billed annually ($45 billed monthly)
Adds summaries synced to the CRM, voicemail drop, power dialer, campaign management, 12 months of storage and 25 countries.
Read from cloudcall.com on Nov 13, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
6
Places it runs: Web, macOS, Windows, iOS, Android and Browser extension
Business calling and texting that logs to your recruiting CRM. Here is what it does, as its own site describes it, and what it covers: AI features, business phone line, business texting.
CRM and ATS logging, texting and dialers, with summaries, coaching and the power dialer held back for dearer plans.
- CRM and ATS integration
- Calls, contacts and messages sync with supported CRMs such as Bullhorn, Salesforce, Vincere, JobDiva and LaborEdge. Pro and Advanced plans list this feature.
- AI call summaries
- Pro and Advanced plans give full call transcriptions and AI summaries; Advanced syncs the summary to the CRM record.
- Live call coaching
- Supervisors can monitor, whisper and barge on live calls from the Pro plan up.
- Outbound dialing tools
- Power dialer, voicemail drop, local presence, call queues and campaign management are part of the Advanced plan.
- Apps on every device
- Desktop apps for Mac and Windows, iOS and Android apps, and a Chrome extension for click-to-call and click-to-SMS.
Where it runs
- Web
- macOS
- Windows
- iOS
- Android
- Browser extension
What it works with
- Bullhorn
- Salesforce
- Vincere
- JobDiva
- LaborEdge
- Tracker
CloudCall is made by CloudCall, and has been around since 2012.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
28/77
Other business phone systems it is graded above
CloudCall's GPA of 2.0 is higher than 28 of the 77 other business phone systems we grade, and level with 18.
It stands best on platforms and integrations (A, above 58 of 77) and worst on free plan and trial (F, above 0).
Its paid plans start at $15 a month for each person, against a middle price of $19 for the category: 18 of the 49 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 1 tool scores higher and costs less.
Each grade against the category
Every bar is all 78 business phone systems we grade, cut by the letter each got. CloudCall’s own letter is outlined.
- CValue for moneyAbove 7 of 77
- FFree plan and trialAbove 0 of 77
- CFeaturesAbove 9 of 77
- CEase of useAbove 11 of 77
- APlatforms and integrationsAbove 58 of 77
Price against what you get
Each dot is one of 51 business phone systems. Further left costs less; higher up scores better on features, ease of use and platforms. CloudCall is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace CloudCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
It costs $180 a year.
What you could not
- Phone numbers and calls carried over the phone network.
- Texts from a business number, registered with the carriers.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, Bullhorn, Salesforce and Vincere among them.
- AI features, unless you pay a model provider for each request yourself.
- People on the other end: coaches. No app builder makes those.
What this rests on. CloudCall’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Aircall, JustCall, Kixie, Ringover and Readymode
The 5 tools CloudCall is most often weighed against, with where each one differs from it.
- 2.6GPA
Aircall
Free trial · from $30/mo
Cloud phone system for sales and support teams, with AI voice agents.
- Aircall also covers transcription, shared inbox and AI support agent.
- 2.4GPA
JustCall
Free trial · from $29/mo
Cloud phone and SMS system for sales and support teams.
- Only CloudCall lists a browser extension.
- JustCall also covers transcription.
- 2.2GPA
Kixie
Free trial
Calling and texting platform for sales teams that work in a CRM.
- Only CloudCall lists macOS, Windows, iOS and Android apps.
- 2.0GPA
Ringover
From $19/mo
Cloud phone system and AI call tools for sales and support teams.
- Only CloudCall lists macOS and Windows apps.
- Ringover also covers transcription, video calls, whatsApp messaging and call tracking.
- 1.4GPA
Readymode
From $199/mo
Cloud predictive dialer with a built-in CRM for outbound call teams.
- Only CloudCall lists macOS, Windows, iOS and Android apps.
- Only CloudCall lists a browser extension.
- CloudCall also covers business texting.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is CloudCall free?
No. CloudCall is a paid product, starting at $15 per user / month, billed annually ($20 billed monthly).
How much does CloudCall cost?
CloudCall lists 3 plans. o1 Starter: $15 per user / month, billed annually ($20 billed monthly). o1 Pro: $24 per user / month, billed annually ($33 billed monthly). o1 Advanced: $35 per user / month, billed annually ($45 billed monthly).
What platforms does CloudCall work on?
CloudCall is available on Web, macOS, Windows, iOS and Android. It also has a browser extension.
Does CloudCall have a Linux app?
No Linux app was listed when its pages were read on Nov 13, 2026. CloudCall is listed for Web, macOS, Windows, iOS and Android.
Is CloudCall open source?
CloudCall is not described as open source on its own site, as read on Nov 13, 2026.
What does CloudCall integrate with?
CloudCall's listing names Bullhorn, Salesforce, Vincere, JobDiva, LaborEdge and Tracker.
Who makes CloudCall?
CloudCall is made by a company of the same name. It dates from 2012.
What are the alternatives to CloudCall?
The closest alternatives to CloudCall in our directory are Aircall, JustCall, Kixie, Ringover and Readymode.
How does CloudCall compare with other business phone systems?
CloudCall's GPA of 2.0 is higher than 28 of the 77 other business phone systems we grade, and level with 18.
Is CloudCall good value for money?
ToolGPA grades CloudCall C for value for money. Its paid plans start at $15 a month for each person, against a middle price of $19 for the category: 18 of the 49 others that charge start lower.
Could I make my own version of CloudCall?
To replace CloudCall you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from CloudCall’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from CloudCall's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by CloudCall. Prices change, so check cloudcall.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- CloudCall, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/cloudcall
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "CloudCall: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/cloudcall
Know someone choosing between business phone systems?
Send them this guide: toolgpa.com/tools/cloudcall/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded business phone systems after CloudCall, each with an Insider's Guide of its own.
- Business Phone Systems Insider's GuideEvery one of the 78 business phone systems we grade, compared
- Zadarma Insider's GuideCloud PBX and virtual numbers in 110+ countries, free to start3.2 GPA
- Grasshopper Insider's GuideVirtual business number on your own phone, priced per account3.0 GPA
- RingCentral Insider's GuideCloud phone system with texting, fax, video meetings and team chat3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what CloudCall’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. CloudCall is a trademark of its owner, and this guide is not made, paid for or approved by CloudCall. Prices and plans change: check cloudcall.com before you buy.