NFON vs Wildix (2026): which should you pick?
As of Nov 13, 2026, Wildix grades higher than NFON: 2.0 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Wildix grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
NFON
European cloud phone system with SIP trunking and a contact center
Which one is for you
Pick NFON if
- Fits if you run a business in Germany and want a per-extension phone system
- Works for firms that need SIP trunking for existing phone hardware
Look elsewhere if
- Pricey if you add flatrates: landline and mobile is €8.90 on top, per seat a month
- Watch out: prices are for Germany in euros, and no US price is shown
- Watch out: €25 to €35 one-time activation per seat, and CRM Connect and E-Fax cost extra
- Not for you if you want a free plan or trial, as none is listed
Pick Wildix if
- Fits if you want phone, chat and meetings in one system
- Works for teams that already use Microsoft 365 or Salesforce
Look elsewhere if
- Skip it if you want a posted price, as you have to book a demo
- Watch out: calls per user rise from 2 on PBX-Basic to 8 on UC-Business
- Pricey if you transcribe a lot, as capacity beyond UC-Premium is sold as extra bundles
- Not for you if you want figures for monthly, yearly or five-year terms, since none are shown
How we grade them
| 1.8GPANFONWeak | 2.0GPAWildixFair | |
|---|---|---|
| Value for money | C€6.80 an extension, but a €25 activation fee, €3.80 for a landline flatrate and €4.90 for the softphone add up. Prices shown are for Germany. | CNo prices published; the page describes four tiers and sends buyers to a demo. |
| Free plan and trial | FNo free plan or trial on the pages read; a demo and a sales consultation are offered. | FNo free plan and no free trial is offered on the pages we read. |
| Features | CCloud telephony, SIP trunking, a contact center and an AI assistant, with the softphone sold as an option on the cheaper plan. | BFour tiers from PBX-Basic to UC-Premium, with apps, chat, meetings, reporting and AI tools. Nothing is missing from the core phone job. |
| Ease of use | CNo store rating on record, and extensions, flatrates and add-ons need setting up. | CNo store rating on record. It's sold through a demo, and the listing shows several apps and tiers to set up. |
| Platforms and integrations | BWeb service with CRM and Microsoft Teams integrations; no desktop or phone apps on record. | BWeb, iOS and Android, with HubSpot, Salesforce, Zoho, Microsoft 365 and Google Workspace. |
| Best for | German cloud telephony sold per extension | cloud phone and team chat with built-in AI |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: NFON and Wildix. How we grade
Where they differ
- Wildix also covers team chat.
At a glance
| NFON | Wildix | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | €6.80 per extension / month (Business Standard, Germany) | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | NFON AG | Wildix |
| Price read from | nfon.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
NFON
- The pricing page says prices differ by country and its figures are for Germany, in euros; no US price is shown.
- Flatrates are extra: landline-only is €3.80 and landline plus mobile €8.90 per month per seat, otherwise calls bill per minute.
- Integrations such as CRM Connect (+€1.80) and E-Fax (+€1.00) are priced per extension on top of the license.
- The pages read describe no free plan or trial; a demo and a sales consultation are offered.
Wildix
- No prices are published; the pricing page describes the tiers and sends buyers to a demo.
- Concurrent calls per user rise from 2 on PBX-Basic to 8 on UC-Business.
- AI transcription capacity beyond what UC-Premium includes is sold as extra bundles.
- The site lists billing terms of monthly, yearly or five years but gives no figures.
Key features
NFON
- Cloud telephony per extension
- Business Standard and Business Premium licenses give each user a cloud extension, managed centrally across locations and devices.
- SIP trunking
- SIP Trunk connects existing phone hardware to NFON by the channel, in packs from 10 to 50 simultaneous calls, with per-minute call rates.
- AI assistant Nia
- Transcribes and summarizes calls and voicemails, and Nia FrontDesk answers and routes calls. NFON says it is hosted in its European cloud.
- Integrations and add-ons
- NFON lists 300+ integrations, including Microsoft Teams, Salesforce, HubSpot and SAP, plus add-ons such as queue monitoring and call recording.
- Contact center
- A separate omnichannel contact center product handles conversations, automation and customer context for service and sales teams.
Wildix
- Four subscription tiers
- PBX-Basic for unattended phones, UC-Essential, UC-Business and UC-Premium, which can be combined in one system.
- Collaboration 7 apps
- Web, desktop and mobile apps for calls, team chat, presence, file sharing and web conferences, from UC-Essential up.
- AI tools
- Wilma AI voice bots and chatbots, with transcriptions, summaries and an in-chat assistant on UC-Business.
- Customer chat and meetings
- UC-Business adds a website chat widget, contact-me links and meetings with customers, plus two-way SMS and MMS.
- Reporting
- UC-Premium adds CDR-View call reporting and x-caracal contact center dashboards.
- Integrations hub
- 250+ business integrations are listed from UC-Business, including HubSpot, Salesforce, Zoho and Microsoft 365.
Plans
NFON
Business Standard€6.80
per extension / month, Germany prices
Cloud telephony license. €25 one-time activation per seat; flatrates and a softphone option (+€4.90) are extra.
Business Premium€9.90
per extension / month, Germany prices
Adds the softphone, which Standard sells as an option. €35 one-time activation per seat; flatrates are extra.
SIP Trunk Basic€1.80
per channel / month, minimum 2 channels
Connects your existing phone hardware to NFON. €4.80 activation per channel; call minutes billed separately.
SIP Trunk Premium€2.80
per channel / month, minimum 2 channels
Higher SIP Trunk tier, with the same activation fee and per-minute rates as Basic.
Contact Center€42.00
per month and up
Contact center hub, listed from €42 a month with a set-up flat fee from €500.
Wildix
Pricing could not be confirmed. See wildix.com.
Common questions
Which is cheaper, NFON or Wildix?
As of Nov 13, 2026, NFON starts at €6.80 per extension / month (Business Standard, Germany), and Wildix has no price we could confirm.
Which has a free plan, NFON or Wildix?
As of Nov 13, 2026, neither NFON nor Wildix has a free plan.
Which platforms do NFON and Wildix run on?
As of Nov 13, 2026, only Wildix lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.