The Yay.com Insider’s Guide
Everything we know about Yay.com in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Yay.com
The Insider’s Guide
UK cloud PBX sold per user in Core, Standard and Premium plans
Every plan, grade, refund rule and rival among business phone systems, read from Yay.com’s own pages.
Made by Yay.com · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Yay.com’s own pages, its app-store listings and our grades. Every fact in it is on Yay.com’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 12 of the 77 other business phone systems we grade
Yay.com is a UK provider of hosted business phone systems, SIP trunks and phone numbers. It sells three per-user plans that differ mainly in the outbound minutes included, with desktop, mobile and browser apps on all of them. Its prices load only after a user count is chosen, so they could not be confirmed here.
To get you started, here are 7 things to know about Yay.com, taken from its own pages and our grades.
Prices only appear after you pick a user count, and Core and Standard cap outbound minutes.
- 1
Best for a UK cloud phone system with no contract
Yay.com is a UK cloud phone system in Core, Standard and Premium plans with apps and no contract.
- 2
It runs on 4 platforms
Web, macOS, iOS and Android.
- 3
Core, Standard and Premium plans
Core includes 100 outbound minutes per user and a free local number; Standard includes 750; Premium has unlimited outbound minutes. Inbound is unlimited on all three.
- 4
Softphone apps
Desktop, browser and smartphone apps, with the iOS, Android and macOS apps listed on the homepage.
- 5
Call handling
IVR call menus, call queuing, time-of-day routing, call monitoring and voicemail-to-email, with the more advanced ones on higher plans.
- 6
A 1.8 GPA, above 12 of 77
That is against the other business phone systems we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Yay.com you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
Yay.com at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, macOS, iOS, Android
- Made by
- Yay.com
- Category
- Business Phone Systems
- Our grade
- 1.8 GPA, weak
The report card
Best for a UK cloud phone system with no contract
Yay.com is a UK cloud phone system in Core, Standard and Premium plans with apps and no contract. Prices only appear after you pick a user count, and Core and Standard cap outbound minutes.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Prices show only after you choose users and billing period, so it can't be set against the category's $19 middle. They exclude VAT. |
| Free plan and trial | F | No free plan and no free trial is offered on the pages we read. |
| Features | C | Softphone apps, call handling, number buying and porting, and no contract. Outbound minutes cap at 100 a user on Core and 750 on Standard. |
| Ease of use | C | No store rating on record. You choose plans, numbers and users to set up. |
| Platforms and integrations | B | Web, Mac, iOS and Android, with no integrations listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Yay.com is for
- Fits if you run a UK office and want no contract
- Works for small teams that make few outbound calls
Who it is not for
- Skip it if you want a price on the page, as it appears only after choosing users
- Tight if you call a lot, as outbound minutes cap at 100 a user on Core and 750 on Standard
- Watch out: plan prices exclude VAT
- Not for you if you want to link a CRM, as no integrations are listed
Good to know
Good for
- UK sole traders and startups that want a business number with softphone apps
- Growing businesses that want to match plans to how much outbound calling each person does
Worth knowing
- Prices appear only after choosing a user count and billing period, and could not be read from the page, so pricing is unverified.
- Prices are shown excluding VAT, according to the plans page.
- Outbound minutes cap at 100 per user on Core and 750 on Standard; only Premium is unlimited.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Yay.com's current pricing could not be confirmed from its own site.
No free plan and no free trial is offered on the pages we read.
We could not confirm Yay.com’s current prices from its own site, so this guide lists no plans. yay.com has them.
Ways to pay less
Annual discount
Up to 25% off with yearly billing
The plans page says choosing yearly billing instead of monthly saves up to 25%, with the exact saving varying by plan.
Stated on yay.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
4
Places it runs: Web, macOS, iOS and Android
UK cloud PBX sold per user in Core, Standard and Premium plans. Here is what it does, as its own site describes it, and what it covers: business phone line, business texting.
Softphone apps, call handling, number buying and porting, and no contract.
- Core, Standard and Premium plans
- Core includes 100 outbound minutes per user and a free local number; Standard includes 750; Premium has unlimited outbound minutes. Inbound is unlimited on all three.
- Softphone apps
- Desktop, browser and smartphone apps, with the iOS, Android and macOS apps listed on the homepage.
- Call handling
- IVR call menus, call queuing, time-of-day routing, call monitoring and voicemail-to-email, with the more advanced ones on higher plans.
- Number buying and porting
- Business numbers can be bought online or transferred in from another provider.
- No contract
- Pay monthly with no installation or cancellation fees; yearly billing saves up to 25%, according to the plans page.
Where it runs
- Web
- macOS
- iOS
- Android
What it works with
Its own pages name no integrations.
Yay.com is made by Yay.com.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
12/77
Other business phone systems it is graded above
Yay.com's GPA of 1.8 is higher than 12 of the 77 other business phone systems we grade, and level with 15.
It stands best on platforms and integrations (B, above 14 of 77) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 78 business phone systems we grade, cut by the letter each got. Yay.com’s own letter is outlined.
- CValue for moneyAbove 7 of 77
- FFree plan and trialAbove 0 of 77
- CFeaturesAbove 9 of 77
- CEase of useAbove 11 of 77
- BPlatforms and integrationsAbove 14 of 77
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Yay.com you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 50 of the 77 other business phone systems grade higher.
What you could not
- Phone numbers and calls carried over the phone network.
- Texts from a business number, registered with the carriers.
- Apps for macOS, iOS and Android that stay in step with each other.
What this rests on. Yay.com’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Gradwell, Voipfone, VoIPstudio and NFON
The 4 tools Yay.com is most often weighed against, with where each one differs from it.
- 2.0GPA
Gradwell
From £7.90/mo
UK cloud phone system, Wave, with per-user minute bundles.
- Only Yay.com lists a macOS app.
- Yay.com also covers business texting.
- Gradwell also covers transcription and reports.
- 2.4GPA
Voipfone
Free trial · from £2/mo
UK cloud phone lines billed per user with call-minute bundles.
- Only Yay.com lists a macOS app.
- Voipfone also covers online fax.
- 2.4GPA
VoIPstudio
Free trial · from $6/mo
Per-user cloud phone system with pay-as-you-go or minute bundles.
- Only VoIPstudio lists Windows and Linux apps.
- Only VoIPstudio lists a browser extension.
- Yay.com also covers business texting.
- 1.8GPA
NFON
From €6.80/mo
European cloud phone system with SIP trunking and a contact center.
- Only Yay.com lists macOS, iOS and Android apps.
- Yay.com also covers business texting.
- NFON also covers video calls.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Yay.com free?
No. Yay.com is a paid product.
What platforms does Yay.com work on?
Yay.com is available on Web, macOS, iOS and Android.
Does Yay.com offer any discounts?
Yay.com publicly lists the following: Up to 25% off with yearly billing.
Does Yay.com have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. Yay.com is listed for Web, macOS, iOS and Android.
Does Yay.com have a Linux app?
No Linux app was listed when its pages were read on Nov 13, 2026. Yay.com is listed for Web, macOS, iOS and Android.
Is Yay.com open source?
Yay.com is not described as open source on its own site, as read on Nov 13, 2026.
Who makes Yay.com?
Yay.com is made by a company of the same name.
What are the alternatives to Yay.com?
The closest alternatives to Yay.com in our directory are Gradwell, Voipfone, VoIPstudio and NFON.
How does Yay.com compare with other business phone systems?
Yay.com's GPA of 1.8 is higher than 12 of the 77 other business phone systems we grade, and level with 15.
Could I make my own version of Yay.com?
To replace Yay.com you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from Yay.com’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Yay.com's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Yay.com. Prices change, so check yay.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Yay.com, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/yay
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Yay.com: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/yay
Know someone choosing between business phone systems?
Send them this guide: toolgpa.com/tools/yay/guide
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See our other guides
The best-graded business phone systems after Yay.com, each with an Insider's Guide of its own.
- Business Phone Systems Insider's GuideEvery one of the 78 business phone systems we grade, compared
- Zadarma Insider's GuideCloud PBX and virtual numbers in 110+ countries, free to start3.2 GPA
- Grasshopper Insider's GuideVirtual business number on your own phone, priced per account3.0 GPA
- RingCentral Insider's GuideCloud phone system with texting, fax, video meetings and team chat3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Yay.com’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Yay.com is a trademark of its owner, and this guide is not made, paid for or approved by Yay.com. Prices and plans change: check yay.com before you buy.