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ToolGPA

Landbot vs respond.io

We give Landbot a 2.0 GPA and respond.io a 2.6, out of 4.0. respond.io grades higher on value for money and features. They get the same grade on the free plan, ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

Landbot

No-code chatbot and AI agent builder for websites and WhatsApp

Free plan · from $36/mo
Full detailslandbot.io

respond.io

Team inbox for WhatsApp, social chats, email and calls with AI agents

Free trial · from $79/mo
Full detailsrespond.io

How we grade them

2.0GPALandbotFair2.6GPArespond.ioGood
Value for money
DStarter is $36 a month billed yearly for 500 web and Messenger chats, but that only answers people who start a chat. Messaging 1,000 customers means WhatsApp campaigns, which need Professional WA at $188 billed yearly, plus Meta's fees and Landbot's own charge per message.
BStarter is $79 a month for up to 5 users billed annually ($99 monthly), so a team of five pays a price per head inside the cheaper quarter of help desks. One person pays the whole $79. Workflows, AI agents and the API start on Growth at $159, and Meta's WhatsApp fees come on top.
Free plan and trial
CA free plan with 1 seat and 100 chats a month on web chat, with the full builder. No AI chats, and WhatsApp only on a test number. There's also a 14-day trial of the paid plans with no card.
CNo free plan, but a 7-day free trial of Growth for 5 users and 1,000 contacts, with no credit card needed. A week is short, but it's enough to plug in WhatsApp and see how the inbox feels.
Features
CA strong bot builder with AI agents, A/B tests, human takeover and CRM links. But campaigns are WhatsApp only and need Professional WA, Instagram isn't a channel, and branding removal and the API wait for Professional.
BThe whole job, with more channels than most: WhatsApp, Instagram, Messenger, TikTok, Telegram, Viber, LINE, WeChat, chat, email and SMS in one inbox, calls in the same thread, AI agents, workflows, broadcasts and lifecycle stages. Starter leaves the automation out.
Ease of use
CNo App Store rating on record. The work here is building the bot itself, block by block, which templates speed up but don't skip.
CNo App Store rating on record. Each channel needs connecting, WhatsApp included, then there are workflows, AI agents and lifecycle stages to set up, and a contact tier to keep an eye on.
Platforms and integrations
BRuns on the web, with HubSpot, Salesforce, Pipedrive, Google Sheets, Airtable, Mailchimp, Zapier and Slack. No phone or desktop app, which keeps it off an A.
BWeb, iPhone and Android, with the full inbox on every plan, plus HubSpot, Salesforce, Pipedrive, Shopify, Zapier, Make, Calendly and Google Sheets, and a developer API from Growth. No desktop app, which an A needs.
Best forchat-style lead capture on your websitesupport and sales over WhatsApp and social chat

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Landbot and respond.io. How we grade

Where they differ

  • Landbot starts at $36 per month for up to 500 chats, billed annually ($45 monthly). respond.io starts at $79 per month for up to 5 users, billed annually ($99 billed monthly).
  • Landbot has a free plan. respond.io does not, though it has a free trial.
  • Only respond.io lists iOS and Android apps.
  • Landbot also covers no-code, whatsApp messaging and chatbots.
  • respond.io also covers shared inbox and workflow automation.
In commonWebLive chatAI support agent

At a glance

Landbotrespond.io
PricingFree planFree trial
Starts at$36 per month for up to 500 chats, billed annually ($45 monthly)$79 per month for up to 5 users, billed annually ($99 billed monthly)
Free plan1 seat and 100 chats a month on web chat, with the full builder and templates. No AI chats, no API, and WhatsApp only with a test number.None
Free trial14-day free trial of the paid plans, no card required; the account then moves to Free7-day free trial of Growth for 5 users and 1,000 contacts, no credit card needed
Web
iOS
Android
Made byHELLO UMI S.L. (Landbot)Rocketbots Limited (respond.io)
Price read fromlandbot.iorespond.io
CheckedOct 18, 2026Oct 18, 2026

Who each one suits

Landbot

  • Marketing teams turning website forms into chat-style lead capture
  • Businesses qualifying leads and taking bookings on WhatsApp
  • Teams without developers who want to build bots themselves

respond.io

  • Consumer businesses that sell and support customers over WhatsApp
  • Teams handling leads from Meta and TikTok ads in chat
  • Field or hybrid teams who answer chats and calls from their phones

Worth knowing

Landbot

  • WhatsApp needs Professional WA or Business. Meta's fee comes on top, plus a Landbot charge the page states as a flat 20% in one place and €0.05 per message in another.
  • Chats past the plan's allowance cost $0.05 each and AI chats past it $0.10 each; the page alerts you at 80% and 90% of the allowance.
  • Branding removal, webhooks, the API and CRM integrations such as HubSpot start at Professional.
  • Extra seats are €25 a month in the comparison table, which gives no dollar figure; annual billing is a 12-month commitment.

respond.io

  • WhatsApp fees are charged by Meta on top of the plan, and SMS and VoIP are billed at the provider's rates.
  • Contacts past the tier cost $12 per 100 on Growth and $15 per 100 on Advanced; extra AI credits are $15 per 1,000.
  • Extra users cost $12, $20 and $24 a month on Starter, Growth and Advanced billed yearly ($15, $25 and $30 monthly).
  • Starter has no broadcasts, workflows, AI agents or developer API; those start on Growth.

Key features

Landbot

Visual flow builder
Drag-and-drop editor with templates for lead capture, quizzes, product finders and booking steps, with A/B testing from Starter.
AI agents
AI agents on every paid plan that understand intent and reply in real time, with a monthly AI-chat allowance of 100 to 500 depending on the plan.
WhatsApp bots and campaigns
Bots on your own WhatsApp number and segmented WhatsApp campaigns you can schedule, on Professional WA and Business.
Human takeover
A person can take over a chat with its full history in a shared inbox, on every plan; each person uses a seat.
CRM and app integrations
Mailchimp and Segment from Starter; HubSpot, Salesforce, Pipedrive, Zoho, Google Sheets, Airtable and webhooks from Professional.

respond.io

One inbox for messaging channels
WhatsApp, Instagram, Messenger, TikTok, Telegram, Viber, LINE, WeChat, a website chat widget, email (Gmail, Outlook, Yahoo, SMTP) and SMS through providers, in one shared inbox.
Calls in the same thread
WhatsApp Business calls, Messenger calls and VoIP calls sit beside the chats with that contact; recording, transcripts and summaries come from Growth.
AI agents
From Growth, AI agents answer questions, qualify leads, follow up and route conversations to people, drawing on AI credits that grow with the contact tier.
Workflows and broadcasts
Automations for routing, assignment and follow-ups, and bulk messages to segments of contacts, both from the Growth plan.
Lifecycle stages and CRM sync
Track each contact through lifecycle stages; HubSpot sync starts on Growth and Salesforce on Advanced.
Native mobile apps
iOS and Android apps with the full inbox, calls, assignments and team activity, included on every plan.

Plans

Landbot

  • Free$0

    1 seat, 100 chats a month, web chat only, full builder and templates. No AI chats.

  • Starter$36

    per month for up to 500 chats, billed annually ($45 monthly)

    2 seats, 100 AI chats, web and Messenger bots, A/B tests, basic integrations such as Mailchimp. Extra chats cost $0.05 each.

  • Professional$88

    per month for up to 2,500 chats, billed annually ($110 monthly)

    3 seats, 300 AI chats, no Landbot branding, HubSpot, Salesforce, Pipedrive, webhooks and live chat support. Extra chats cost $0.05 each.

  • Professional WA$188

    per month for up to 2,500 chats, billed annually ($210 monthly)

    Professional plus one WhatsApp number at $100 a month, and 500 AI chats. Meta's message fees come on top.

  • BusinessCustom

    Contract pricing for custom chat and AI volume, from 5 seats, one WhatsApp number, dedicated support and an uptime SLA.

respond.io

  • Starter$79

    per month for up to 5 users, billed annually ($99 billed monthly)

    Team and custom inboxes, mobile app, AI Assist and prompts, basic reports and 2FA. The comparison table shows unlimited monthly active contacts and 5,000 AI credits.

  • Growth$159

    per month for up to 1,000 contacts, billed annually ($199 monthly)

    10 users. Adds broadcasts, workflows, AI agents, advanced reports, Zapier and Make, and the developer API. The price rises with the contact tier you pick.

  • Advanced$279

    per month for up to 1,000 contacts, billed annually ($349 monthly)

    10 users. Adds masked phone numbers and emails, multiple workspaces, webhooks, HTTP requests, SSO and custom channels. Sold through sales; price rises with contacts.

  • EnterpriseCustom

    Unlimited users, more workspaces, higher API rate limits and a custom contact allowance. Priced on request.

Ways to pay less

Landbot

  • Annual discount

    Save 20% with yearly billing

    Landbot's pricing page says annual billing saves 20%: Starter is $36 a month billed yearly against $45 monthly, Professional $88 against $110.

respond.io

  • Annual discount

    Save up to 20% with yearly billing

    respond.io's pricing page says yearly billing saves up to 20%: Starter is $948 a year against $1,188 billed monthly, Growth $1,908 against $2,388.

More comparisons