The BugHerd Insider’s Guide
Everything we know about BugHerd in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
BugHerd
The Insider’s Guide
Visual feedback and bug reports pinned to live web pages
Every plan, grade, refund rule and rival among project management tools, read from BugHerd’s own pages.
Made by BugHerd · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from BugHerd’s own pages, its app-store listings and our grades. Every fact in it is on BugHerd’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 3 of the 79 other project management tools we grade
BugHerd collects visual feedback and bug reports on websites: clients and teammates click any element on a page, leave a comment, and BugHerd files it as a task with a screenshot and technical details. Tasks land on a built-in kanban board or in tools such as Jira and Trello. It also takes feedback on Figma designs, PDFs and images, and is priced by team members, with unlimited client guests.
To get you started, here are 9 things to know about BugHerd, taken from its own pages and our grades.
- 1
Best for collecting client feedback on websites
No more "the button looks weird" emails with nothing else to go on.
- 2
Paid plans start at $42 a month
As its pricing page puts it: $42 per month for up to 5 members, billed yearly ($50 billed monthly).
- 3
You can try it first
7-day free trial, no credit card required
- 4
It runs on Web
Web, with a browser extension too.
- 5
Click-to-comment website feedback
Clients click an element on a live page and leave a comment; BugHerd attaches a screenshot plus the browser, operating system and screen size.
- 6
Designs, PDFs and text edits
Feedback can also go on Figma designs, PDFs and images, and reviewers can highlight text on a page to suggest new wording.
- 7
Video feedback
Record a video of an issue and share it as feedback, from Standard up. A public widget can also gather feedback from site visitors.
- 8
A 2.2 GPA, above 3 of 79
That is against the other project management tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of BugHerd you could make: issue tracking and kanban boards. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
BugHerd at a glance
- Pricing
- Free trial, from $42 per month for up to 5 members, billed yearly ($50 billed monthly)
- Free plan
- No
- Free trial
- 7-day free trial, no credit card required
- Runs on
- Web, Browser extension
- Made by
- BugHerd, since 2010
- Category
- Project Management
- Our grade
- 2.2 GPA, fair
The report card
Best for collecting client feedback on websites
BugHerd lets clients click the bit of a web page they don't like and type what's wrong, and it files a task with a screenshot and their browser details attached. No more "the button looks weird" emails with nothing else to go on. It's priced for a team, though, from $42 a month billed yearly, and there's no free plan.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Graded against its own alternatives. Standard is $42 a month billed yearly ($50 monthly) for up to 5 members; split five ways that's about what Jira or Linear charge a seat, with clients commenting free. One person pays the full $42, and Jira and Asana links need Premium at $125. |
| Free plan and trial | C | A 7-day free trial with no credit card needed, enough to run one round of client feedback on a real site. There's no free plan after that. |
| Features | C | It does visual feedback fully: click-to-comment on live pages with screenshots and browser details, plus Figma designs, PDFs, text edits and video, all landing on a kanban board. That's a much smaller job than running projects, though. |
| Ease of use | C | No store rating on record. Clients just click and type, but first you add a script to each site or have reviewers install the extension, then set up projects and members. |
| Platforms and integrations | B | Web, with extensions for Chrome, Firefox, Edge and Safari, sending tasks to Trello, Slack, GitHub and Zapier on every plan and Jira, Asana, Linear and ClickUp on Premium. No phone apps. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who BugHerd is for
- Great if your web agency is drowning in vague client emails about what's broken
- Handy when QA reports need the browser, operating system and screen size every time
- Good for teams whose clients should comment for free without taking a seat
Who it is not for
- Pricey if you're a freelancer on your own, as Standard is $42 a month for up to 5 members
- Not for you if you want a project tool with timelines, as this only handles feedback
- Tight if your developers live in Jira or Linear, since those links need Premium at $125 a month
Good to know
Good for
- Web agencies collecting client feedback on sites before launch
- QA and acceptance testing where reports need browser and device details
- Teams whose clients and stakeholders comment as unlimited free guests
Worth knowing
- There is no free plan: a 7-day trial, then Standard for 5 members. Extra members cost $8 a month each, or $80 a year on yearly plans.
- Jira, Asana, Linear, ClickUp, Monday.com and Teamwork links need Premium, at $125 a month billed yearly.
- Custom branding and the client task board start on Premium; single sign-on needs the sales-priced Custom plan.
- Feedback is collected through a script on your site or a browser extension for Chrome, Firefox, Edge or Safari; there are no phone apps.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$42
A month to start
BugHerd is a paid product with a free trial, starting at $42 per month for up to 5 members, billed yearly ($50 billed monthly).
Standard
$42
per month for up to 5 members, billed yearly ($50 billed monthly)
$500 a year. Unlimited clients and projects, 10 GB, feedback on sites, Figma, PDFs and images, video feedback and Trello, Slack and GitHub links.
Studio
$67
per month for up to 10 members, billed yearly ($80 billed monthly)
$800 a year. Everything in Standard with 10 members and 25 GB of storage.
Premium
$125
per month for up to 25 members, billed yearly ($150 billed monthly)
$1,500 a year. Adds custom branding, a client task board, member-only comments, 50 GB and Jira, Asana, Linear, ClickUp and Monday.com links.
Custom
Custom
Sold through sales: a custom member limit, unlimited storage, single sign-on, a 99.9% uptime SLA and a dedicated success manager.
Trying it first
7-day free trial, no credit card required
Read from bugherd.com on Oct 18, 2026.
Ways to pay less
Annual discount
Two months free with yearly billing
BugHerd's pricing FAQ says yearly plans get two months free: Standard is $500 a year against $50 a month, and Premium $1,500 against $150.
Stated on bugherd.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
2
Places it runs: Web and Browser extension
Visual feedback and bug reports pinned to live web pages. Here is what it does, as its own site describes it, and what it covers: public API, kanban boards, issue tracking, screenshots.
That's a much smaller job than running projects, though.
- Click-to-comment website feedback
- Clients click an element on a live page and leave a comment; BugHerd attaches a screenshot plus the browser, operating system and screen size.
- Designs, PDFs and text edits
- Feedback can also go on Figma designs, PDFs and images, and reviewers can highlight text on a page to suggest new wording.
- Video feedback
- Record a video of an issue and share it as feedback, from Standard up. A public widget can also gather feedback from site visitors.
- Kanban task board
- Each comment becomes a task on a built-in kanban board. Premium adds a client-facing board and comments only team members see.
- Integrations
- Sends tasks to Trello, Slack, GitHub, Zapier and others on every plan, and to Jira, Asana, Linear, ClickUp and Monday.com on Premium.
- AI features and MCP
- Beta AI writes task titles and connects BugHerd to AI tools through MCP; Premium adds auto-tagging and similar-task detection.
Where it runs
- Web
- Browser extension
What it works with
- Jira
- Trello
- Asana
- Linear
- ClickUp
- Slack
- GitHub
- Zapier
BugHerd is made by BugHerd, and has been around since 2010.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
3/79
Other project management tools it is graded above
BugHerd's GPA of 2.2 is higher than 3 of the 79 other project management tools we grade, and level with 16.
It stands best on platforms and integrations (B, above 6 of 79) and worst on features (C, above 1).
Its paid plans start at $42 a month, against a middle price of $8 for the category: 72 of the 74 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 51 tools score higher and cost less.
Each grade against the category
Every bar is all 80 project management tools we grade, cut by the letter each got. BugHerd’s own letter is outlined.
- CValue for moneyAbove 16 of 79
- CFree plan and trialAbove 4 of 79
- CFeaturesAbove 1 of 79
- CEase of useAbove 2 of 79
- BPlatforms and integrationsAbove 6 of 79
Price against what you get
Each dot is one of 78 project management tools. Further left costs less; higher up scores better on features, ease of use and platforms. BugHerd is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of BugHerd you could make: issue tracking and kanban boards. What surrounds it you could not. The 3 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 60 of the 79 other project management tools grade higher. It costs $504 a year.
What you could make
- Issue tracking and kanban boards: an app builder makes these well.
What you could not
- Capture tools hooked into the operating system.
- It plugs into other products, Jira, Trello and Asana among them, and has an API.
- Hooks into the device itself: widgets.
What this rests on. BugHerd’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Jira, Linear, Trello and GitHub Issues
The 4 tools BugHerd is most often weighed against, with where each one differs from it.
- 3.2GPA
Jira
Free plan · from $9.70/mo
Issue and project tracking for software and business teams.
- Jira has a free plan. BugHerd does not, though it has a free trial.
- Only BugHerd lists a browser extension.
- Only Jira lists iOS and Android apps.
- 3.0GPA
Linear
Free plan · from $10/mo
Issue tracking and product planning for software teams.
- Linear has a free plan. BugHerd does not, though it has a free trial.
- Only BugHerd lists a browser extension.
- Only Linear lists macOS, Windows, iOS and Android apps.
- 2.8GPA
Trello
Free plan · from $5/mo
Kanban boards with an inbox, planner and built-in automation.
- Trello has a free plan. BugHerd does not, though it has a free trial.
- Only BugHerd lists a browser extension.
- Only Trello lists macOS, Windows, iOS and Android apps.
- 3.4GPA
GitHub Issues
Free plan · from $4/mo
Issue tracking and project planning built into GitHub.
- GitHub Issues has a free plan. BugHerd does not, though it has a free trial.
- Only BugHerd lists a browser extension.
- Only GitHub Issues lists iOS and Android apps.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is BugHerd free?
No, BugHerd is a paid product, but you can try it first. 7-day free trial, no credit card required.
How much does BugHerd cost?
BugHerd lists 4 plans. Standard: $42 per month for up to 5 members, billed yearly ($50 billed monthly).
What platforms does BugHerd work on?
BugHerd is available on Web. It also has a browser extension.
Does BugHerd offer any discounts?
BugHerd publicly lists the following: Two months free with yearly billing.
Does BugHerd have an Android app?
No Android app was listed when its pages were read on Oct 18, 2026. BugHerd is listed for Web.
Does BugHerd have an iPhone app?
No iPhone app was listed when its pages were read on Oct 18, 2026. BugHerd is listed for Web.
Is BugHerd open source?
BugHerd is not described as open source on its own site, as read on Oct 18, 2026.
Does BugHerd have an API?
Yes. BugHerd offers a public API, according to its own site.
What does BugHerd integrate with?
BugHerd's listing names Jira, Trello, Asana, Linear, ClickUp, Slack, GitHub and Zapier.
Who makes BugHerd?
BugHerd is made by BugHerd. It dates from 2010.
What are the alternatives to BugHerd?
The closest alternatives to BugHerd in our directory are Jira, Linear, Trello and GitHub Issues.
How does BugHerd compare with other project management tools?
BugHerd's GPA of 2.2 is higher than 3 of the 79 other project management tools we grade, and level with 16.
Is BugHerd good value for money?
ToolGPA grades BugHerd C for value for money. Its paid plans start at $42 a month, against a middle price of $8 for the category: 72 of the 74 others that charge start lower.
Could I make my own version of BugHerd?
The plain part of BugHerd you could make: issue tracking and kanban boards.
Where this guide comes from
The prices, plans, platforms and features were read from BugHerd’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from BugHerd's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by BugHerd. Prices change, so check bugherd.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,021
Tools graded, in 54 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,021
tools graded
54
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- BugHerd, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/bugherd
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "BugHerd: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/bugherd
Know someone choosing between project management tools?
Send them this guide: toolgpa.com/tools/bugherd/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded project management tools after BugHerd, each with an Insider's Guide of its own.
- Project Management Insider's GuideEvery one of the 80 project management tools we grade, compared
- GitHub Issues Insider's GuideIssue tracking and project planning built into GitHub3.4 GPA
- Freedcamp Insider's GuideProject management suite with a free plan for unlimited users3.2 GPA
- Huly Insider's GuideOpen-source project management with chat, docs and video calls3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what BugHerd’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. BugHerd is a trademark of its owner, and this guide is not made, paid for or approved by BugHerd. Prices and plans change: check bugherd.com before you buy.