BugHerd vs Jira
We give BugHerd a 2.2 GPA and Jira a 3.2, out of 4.0. Jira grades higher on the free plan, features and ease of use. They get the same grade on value for money and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
BugHerd
Visual feedback and bug reports pinned to live web pages
Jira
Issue and project tracking for software and business teams
How we grade them
| 2.2GPABugHerdFair | 3.2GPAJiraVery good | |
|---|---|---|
| Value for money | CGraded against its own alternatives. Standard is $42 a month billed yearly ($50 monthly) for up to 5 members; split five ways that's about what Jira or Linear charge a seat, with clients commenting free. One person pays the full $42, and Jira and Asana links need Premium at $125. | CStandard is $9.70 a user a month billed monthly since October 13, 2026, above this category's $8 middle. Annual billing saves about 18% but is sold in fixed tiers of 10, 15, 25 or 50 users, so you pay for seats you may not fill. |
| Free plan and trial | CA 7-day free trial with no credit card needed, enough to run one round of client feedback on a real site. There's no free plan after that. | BFree for up to 10 users with 2 GB of file storage and community support, which a small team could genuinely run on. The caps are real, though: 2 GB of files, and 150 automation steps for the whole subscription rather than per person. |
| Features | CIt does visual feedback fully: click-to-comment on live pages with screenshots and browser details, plus Figma designs, PDFs, text edits and video, all landing on a kanban board. That's a much smaller job than running projects, though. | ABoards, lists, a timeline and a calendar, workflows each team shapes itself, bug tracking wired to Bitbucket and GitHub, rule-based automation, plans and goals and Rovo AI. On top of that the Marketplace lists over 3,000 integrations, which nothing else here can match. Advanced planning needs Premium. |
| Ease of use | CNo store rating on record. Clients just click and type, but first you add a script to each site or have reviewers install the extension, then set up projects and members. | A4.7 on the App Store from 40,574 ratings, which is a big crowd agreeing. Someone still has to sit down and decide your team's statuses and steps, because the workflows are yours to define. |
| Platforms and integrations | BWeb, with extensions for Chrome, Firefox, Edge and Safari, sending tasks to Trello, Slack, GitHub and Zapier on every plan and Jira, Asana, Linear and ClickUp on Premium. No phone apps. | BWeb, iPhone and Android, and no desktop app, which is what keeps it off the top mark. It connects to Bitbucket, GitHub, Jenkins and Slack, to Copilot, Claude and Cursor, and there's an API behind the Marketplace. |
| Best for | collecting client feedback on websites | software teams tracking bugs and releases |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: BugHerd and Jira. How we grade
Price against what you get
BugHerd starts at $42 a month and scores 2.3 out of 4 on features, ease of use and platforms. Jira starts at $9.70 a month for each person and scores 3.7.
Jira scores higher and starts $32.30 a month lower. Of the other project management tools on the chart, 51 score higher than BugHerd for less, and none scores higher than Jira for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- BugHerd starts at $42 per month for up to 5 members, billed yearly ($50 billed monthly). Jira starts at $9.70 per user / month, billed monthly (Standard, 1 to 100 users).
- Jira has a free plan. BugHerd does not, though it has a free trial.
- Only BugHerd lists a browser extension.
- Only Jira lists iOS and Android apps.
- BugHerd also covers screenshots.
- Jira also covers tasks, Gantt & timelines and workflow automation.
At a glance
| BugHerd | Jira | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $42 per month for up to 5 members, billed yearly ($50 billed monthly) | $9.70 per user / month, billed monthly (Standard, 1 to 100 users) |
| Free plan | None | Free plan for up to 10 users: 2 GB of file storage, 150 automation steps per subscription and community support. |
| Free trial | 7-day free trial, no credit card required | From the Free plan, Standard can be tried free for 14 days and Premium for 30 days. |
| Web | ||
| iOS | ||
| Android | ||
| Browser extension | ||
| Made by | BugHerd | Atlassian |
| Price read from | bugherd.com | atlassian.com |
| Checked | Oct 18, 2026 | Oct 9, 2026 |
Who each one suits
BugHerd
- Web agencies collecting client feedback on sites before launch
- QA and acceptance testing where reports need browser and device details
- Teams whose clients and stakeholders comment as unlimited free guests
Jira
- Software teams tracking bugs and development work
- Teams of up to 10 that can stay on the Free plan
- Organizations that already use other Atlassian tools
- Nonprofits and open source projects that qualify for free licenses
Worth knowing
BugHerd
- There is no free plan: a 7-day trial, then Standard for 5 members. Extra members cost $8 a month each, or $80 a year on yearly plans.
- Jira, Asana, Linear, ClickUp, Monday.com and Teamwork links need Premium, at $125 a month billed yearly.
- Custom branding and the client task board start on Premium; single sign-on needs the sales-priced Custom plan.
- Feedback is collected through a script on your site or a browser extension for Chrome, Firefox, Edge or Safari; there are no phone apps.
Jira
- New list prices take effect October 13, 2026: Standard rises to $9.70 and Premium to $19.60 per user / month on monthly billing.
- The Free plan stops at 10 users and 2 GB of file storage.
- Annual billing is sold in fixed user tiers such as 10, 15, 25, 50 and 100 users rather than per individual seat.
- Sandbox, release tracks, advanced planning and an uptime SLA are only on Premium and Enterprise.
Key features
BugHerd
- Click-to-comment website feedback
- Clients click an element on a live page and leave a comment; BugHerd attaches a screenshot plus the browser, operating system and screen size.
- Designs, PDFs and text edits
- Feedback can also go on Figma designs, PDFs and images, and reviewers can highlight text on a page to suggest new wording.
- Video feedback
- Record a video of an issue and share it as feedback, from Standard up. A public widget can also gather feedback from site visitors.
- Kanban task board
- Each comment becomes a task on a built-in kanban board. Premium adds a client-facing board and comments only team members see.
- Integrations
- Sends tasks to Trello, Slack, GitHub, Zapier and others on every plan, and to Jira, Asana, Linear, ClickUp and Monday.com on Premium.
- AI features and MCP
- Beta AI writes task titles and connects BugHerd to AI tools through MCP; Premium adds auto-tagging and similar-task detection.
Jira
- Boards, lists, timeline and calendar
- Projects are broken down into work items that can be tracked on boards, in lists, on a timeline or on a calendar.
- Customizable workflows
- Each team can define its own workflow of statuses and steps and connect it to the other tools in its stack.
- Bug and issue tracking
- Teams log bugs as work items and follow them through to resolution, with connections to code hosts such as Bitbucket and GitHub.
- Automation
- Rule-based automation is metered in steps: 150 per subscription on Free, 400 per user a month on Standard and 750 on Premium.
- Plans and goals
- Plans connect work across several teams, and goals tie work items to wider priorities. Advanced planning is part of Premium and Enterprise.
- Rovo AI and Marketplace apps
- Rovo AI helps with reporting, automations and routine project work. The Atlassian Marketplace lists more than 3,000 integrations.
Plans
BugHerd
Standard$42
per month for up to 5 members, billed yearly ($50 billed monthly)
$500 a year. Unlimited clients and projects, 10 GB, feedback on sites, Figma, PDFs and images, video feedback and Trello, Slack and GitHub links.
Studio$67
per month for up to 10 members, billed yearly ($80 billed monthly)
$800 a year. Everything in Standard with 10 members and 25 GB of storage.
Premium$125
per month for up to 25 members, billed yearly ($150 billed monthly)
$1,500 a year. Adds custom branding, a client task board, member-only comments, 50 GB and Jira, Asana, Linear, ClickUp and Monday.com links.
CustomCustom
Sold through sales: a custom member limit, unlimited storage, single sign-on, a 99.9% uptime SLA and a dedicated success manager.
Jira
Free$0
Up to 10 users, 2 GB of file storage, 150 automation steps per subscription and community support.
Standard$9.70
per user / month, billed monthly (1 to 100 users)
250 GB of file storage, 400 automation steps per user a month and support during local business hours.
Premium$19.60
per user / month, billed monthly (1 to 100 users)
Unlimited storage, advanced planning, sandbox and release tracks, 750 automation steps per user a month and a 99.9% uptime SLA.
Enterprise$179,000
per year for 1,000 users, annual contract only
Up to 150 sites, a 99.95% uptime SLA, Atlassian Guard Standard included and 24/7 Enterprise support.
Ways to pay less
BugHerd
- Annual discount
Two months free with yearly billing
BugHerd's pricing FAQ says yearly plans get two months free: Standard is $500 a year against $50 a month, and Premium $1,500 against $150.
Jira
- Annual discount
About 18% less on annual billing
Standard is listed at $950 a year for 10 users, against $9.70 per user / month on monthly billing. Annual plans are sold in fixed user tiers.
- Nonprofit
Free Jira for nonprofits with up to 25 users
Atlassian's nonprofit page offers eligible nonprofits 100% off Jira, Confluence and Loom for up to 25 users, and 50-100% off its apps more broadly.
- Education
50% off for academic institutions
Atlassian's licensing page lists academic licenses at 50% off Jira Standard, Premium and Enterprise, and classroom licenses for students and teachers at 75% off Standard and Premium.
- Other savings
Free Standard plan for open source projects
Atlassian's licensing page lists Jira Standard at 100% off for qualifying open source projects.
