YouTrack
Issue tracker and project management tool from JetBrains
What is YouTrack?
YouTrack is JetBrains' issue tracker and project management tool, offered as a cloud service or as a server version installed on your own infrastructure. It combines tasks, Kanban and Scrum boards, Gantt charts, time tracking, a knowledge base, whiteboards and a ticket-based helpdesk, with workflows that automate how tasks move. Both versions are free for up to 10 users; above that, Cloud is priced per user with volume discounts and Server is sold in user packs.
YouTrack has a free plan. Paid plans start at $4.50 per user / month, billed annually (Cloud, 11 or more users). See every plan
Good for
- Software teams that want issue tracking linked to their IDE and build server
- Teams of up to 10, who can use the Cloud or Server version free
- Organizations that need to keep project data on their own servers
Worth knowing
- From 11 users every user is paid: Cloud starts at $4.50 per user / month billed annually, or $5.40 billed monthly.
- YouTrack Server is sold as an annual subscription in fixed user packs; licenses bought since June 23, 2026 are no longer perpetual.
- With 4 or more helpdesk agents, every agent is charged and each one also needs a user license.
- Cloud storage is tied to seats: 30 GB on the free plan and 3 GB per user on paid plans, with no way to buy more separately.
Key features
- Agile boards
- Boards support Kanban, Scrum and mixed approaches, for planning at any level from an individual backlog to an enterprise portfolio.
- Gantt charts and time tracking
- An interactive Gantt timeline schedules tasks with estimates and dependencies. Time is tracked automatically or by hand and reviewed on timesheets.
- Knowledge base and whiteboards
- Articles hold internal notes and plans or a public knowledge base. Whiteboards gather issues, tickets and notes that can be turned into tasks and articles.
- Workflows and apps
- Workflows are rules that automate the life cycle of tasks, such as deadline reminders, field updates and recurring tasks. Apps add further features and integrations.
- Helpdesk
- Helpdesk projects give support agents ticket handling with service-level agreements and unlimited reporters. 3 agents are free; on larger teams each costs $5.50 a month, billed annually.
- AI Assistant
- JetBrains AI summarizes tasks, articles and tickets, suggests replies and turns text into issues. Free credits, refilled weekly, come with Cloud and with paid Server subscriptions.
YouTrack pricing
- Starts at
- $4.50 per user / month, billed annually (Cloud, 11 or more users)
- Free plan
- Free for up to 10 users on Cloud or Server, with every feature except a custom logo. Cloud includes 30 GB of storage and 3 helpdesk agents.
- Free trial
- 14-day Cloud trial with up to 100 users, no credit card required; 60-day trial for YouTrack Server
| Plan | Price | What you get |
|---|---|---|
| Cloud: 1–10 users | $0 | Hosted by JetBrains. All features except a custom logo, 30 GB of storage, 3 helpdesk agents and free AI Assistant credits. |
| Server: 10 users | $0 | Installed on your own server from a Linux or Windows Docker image. Free for up to 10 users and 3 agents, including updates. |
| Cloud: 11+ users | $4.50per user / month, billed annually ($5.40 billed monthly) | The per-user price falls as the team grows, down to $1.53 at 10,000 users on annual billing. 3 GB of storage per user and a custom logo. |
| Server: 15-user pack | $900per year, annual subscription | Self-hosted instance with a year of updates and technical support. Larger packs include 25 users for $1,500, 50 for $3,000 and 100 for $6,000. |
Read from jetbrains.com on Oct 5, 2026. Prices change, so confirm with YouTrack before you buy.
Ways to pay less
- Annual discountTwo months free on annual Cloud billing
Annual Cloud subscriptions start at $4.50 per user / month against $5.40 billed monthly, which JetBrains describes as saving 2 months' worth of costs.
Stated on jetbrains.com - Startups50% off for startup companies
Private software development companies in business for less than five years may qualify for 50% off up to 10 commercial licenses for JetBrains products, including YouTrack.
Stated on jetbrains.com - Nonprofit50% off for non-profit organizations
Registered non-profit organizations can apply for a 50% discount on commercial pricing, depending on their business model, by requesting a quote from sales.
Stated on jetbrains.com - Education50% off for universities, free for classrooms
Universities and accredited educational institutions can get 50% off commercial subscriptions for internal projects, and free classroom licenses for teaching.
Stated on jetbrains.com - Other savingsFree licenses for open source projects
Non-commercial open source projects can qualify for free YouTrack licenses if they meet the requirements of JetBrains' support program.
Stated on jetbrains.com - Other savings25% off when migrating from another tool
Customers who currently hold a commercial license for a competing tool qualify for a 25% discount on commercial YouTrack subscriptions.
Stated on jetbrains.com
Works with
YouTrack alternatives
- YouTrack vs Jira
Free plan · from $9.05/mo
- YouTrack vs Linear
Free plan · from $10/mo
- YouTrack vs GitHub Issues
Free plan · from $4/mo
- YouTrack vs Shortcut
Free plan · from $8.50/mo
- YouTrack vs Plane
Free plan · from $6/mo
Common questions
Is YouTrack free?
YouTrack has a free plan. Free for up to 10 users on Cloud or Server, with every feature except a custom logo. Cloud includes 30 GB of storage and 3 helpdesk agents. Paid plans start at $4.50 per user / month, billed annually (Cloud, 11 or more users).
How much does YouTrack cost?
YouTrack lists 4 plans. Cloud: 1–10 users: $0. Server: 10 users: $0. Cloud: 11+ users: $4.50 per user / month, billed annually ($5.40 billed monthly). Server: 15-user pack: $900 per year, annual subscription. Prices were read from jetbrains.com on Oct 5, 2026.
What platforms does YouTrack work on?
YouTrack is available on Web, iOS and Android.
Does YouTrack offer any discounts?
YouTrack publicly lists the following: Two months free on annual Cloud billing; 50% off for startup companies; 50% off for non-profit organizations; 50% off for universities, free for classrooms; Free licenses for open source projects; 25% off when migrating from another tool.
Does YouTrack have a Windows app?
No Windows app was listed when its pages were read on Oct 5, 2026. YouTrack is listed for Web, iOS and Android.
Does YouTrack have a macOS app?
No macOS app was listed when its pages were read on Oct 5, 2026. YouTrack is listed for Web, iOS and Android.
Is YouTrack open source?
YouTrack is not described as open source on its own site, as read on Oct 5, 2026.
Can YouTrack be self-hosted?
Yes. YouTrack's own site says it can be run on a server of your own.
What does YouTrack integrate with?
YouTrack's listing names GitHub, GitLab, Bitbucket, TeamCity, Jenkins, Zendesk, Slack and Telegram. A listing names up to eight integrations, so it may connect to more.
Does YouTrack have a student discount?
50% off for universities, free for classrooms. Universities and accredited educational institutions can get 50% off commercial subscriptions for internal projects, and free classroom licenses for teaching.
Does YouTrack have a free trial?
Yes. 14-day Cloud trial with up to 100 users, no credit card required; 60-day trial for YouTrack Server.
Who makes YouTrack?
YouTrack is made by JetBrains.
What are the alternatives to YouTrack?
The closest alternatives to YouTrack in our directory are Jira, Linear, GitHub Issues, Shortcut and Plane. Each one has a side-by-side comparison with YouTrack.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 5, 2026.